Careers at ABM UK

Main Duties & Responsibilities:

• Patrolling in the malls and the outside Perimeter
• Meeting and Greeting Customers and helping with their enquiries.
• Monitoring CCTV
• Dealing with Deliveries
• Admin work and replying to emails.
• Building Integrity Checks

Person Specification:

• SIA License a must.
• SIA CCTV License an advantage.
• First Aid Trained an advantage.
• Able to take ownership of all situations and ensure all task given are completed.
• Flexible to changes
• Smart appearance at all times in line with company policy

Essential

• Experience in Security
• Experience in dealing with Fire Panels
• Excellent Organisational skills with the ability to prioritise tasks and workloads
• Excellent communicator and customer service skills
• Excellent written skills
• Computer Literate
• Able to react in a professional and calm manner in any situation.
• Excellent Observational skills
• Able to work unsupervised and take responsibility.
• Good Report Writing Skills
• Good local knowledge
• Good team ethic
• 5-year checkable work/education History

Desirable

• Prepared to do over-time when available.

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ROLE OVERVIEW AND PURPOSE

Your role will be to deliver cleaning services to client facilities in and around the building to a high standard. Cleaning floors in building reception areas, including dust mopping, damp mopping, sweeping, vacuuming, dusting, picking up larger objects off the floor, and spot cleaning glass doors/windows, clean all stainless-steel fixtures and barriers/glass door panels, dry mop black marble pillars inside and external.

KEY RESPONSIBILITIES

• General cleaning and some landscape duties on an external environment, road, and car parks
• Your duties will involve being a helpful point of contact for customers who need assistance
• Being watchful for health and safety issues and to report them to the management team
• Ensuring that the cleaning/maintenance checks & site-specific compliances are adhered to
• Keeping the site safe, clean & welcoming towards our client & customers
• Being an excellent ABM brand ambassador

REQUIRED SKILLS AND EXPERIENCE

• Cleaner/Maintenance service experience within the retail or similar environment (preferable)
• Good inter-personal and communication skills
• Ability to use own initiative to identify and prioritise tasks
• Ability to work alone and as part of a team
• Approachable and courteous manner
• An understanding of the need for confidentiality and discretion in an active corporate building
• Excellent attention to detail within cleaning/maintenance responsibilities
• The ability to be flexible to meet the needs and demands of the role & the business

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ROLE OVERVIEW AND PURPOSE 

You will work to ensure the full delivery of the customer contract within contractual guidelines and to effectively manage the management and engineering team, through target driven performance requirements, structured review meetings and to work closely with customer to provide overall efficiencies and profitability with no aged debt and a strong management and understanding of WIP and compliance. You will foster strong customer relationships, with a focus on the customers compliance and key deliverables as guided by your direct line manager who will provide support as and when required. 

KEY RESPONSIBILITIES 

• Effective, ongoing and structured management of the contract management team 
• Ongoing Health and Safety reviews across contract portfolio 
• Review permits and ensure contractors comply with high-risk works. 
• Regular reviews with site leads and engineering staff to ensure full compliance at all times 
• Monthly Contract Report – performance of contract portfolio 
• Maintaining PPM compliance and updating of ABM and Customer Logbooks 
• Oversee the implementation of the PPM schedule and updating Logbooks and KSC information as required. 
• Analytical reporting of contract performance 
• The production of an annual business plan for the following year which should be delivered by January 1st each preceding year and should encompass but not be limited to, KPI setting, a new technology/equipment and recommendations, efficiency proposals, upcoming legislative changes, customer service initiatives and an energy and environmental plan. 
• Regular performance and target reviews of engineering team 
• Appraisals of engineering team 
• Holding and execution of disciplinary hearings 
• Financial acumen – Full P&L responsibility for your contracts 
• Development of new business opportunities 
• Support to your line manager 

REQUIRED SKILLS AND EXPERIENCE 

• Electrical or mechanical qualification at NVQ / C&G level. 
• Proven successful working relationships with high end service providers 
• Strong Understanding of Technical Compliance 
• Excellent knowledge of Excel and IT programmes 
• P&L accountability for all contracts 
• Commercial awareness 
• Strong communicator 
• IT Skills – Intermediate / Advanced level