Job Openings at Equinix

We are seeking a talented and enthusiastic professional for the role Executive Assistant to partner with the EMEA President. The successful candidate will thrive in a dynamic high-paced environment, be proactive and resourceful, and have a customer service mentality.  The Executive Assistant, EMEA President will be a strong team player who demonstrates exceptional attention to detail, solid organizational and communication skills, and has proven experience managing competing priorities on a daily basis. 

The role will work closely with the EMEA President and Chief of Staff.

Responsibilities 

• Calendar management: Manage complex and demanding calendar and travel schedules and routinely plan, coordinate and schedule meetings across multiple time zones. Act as a strategic gatekeeper for the EMEA President’s time — prioritising requests, ensuring alignment with priorities, and diplomatically declining or redirecting lower-value commitments
• Team engagement: Maintain a dynamic stakeholder map and engagement cadence across senior internal leaders, direct reports, skip levels, and broader team. Ensure an equitable approach, working in partnership with Chief of Staff. Maintain a dynamic stakeholder map and engagement cadence across senior internal leaders, customers, partners, and relevant public sector stakeholders
• Senior stakeholder engagement: Confidently liaise with senior executives, customers, partners and relevant public sector stakeholders
• Travel planning and management: Arrange business travel, prepare itineraries and country engagement, and process expenses efficiently in Concur. Our EMEA President travels for 50% of the year, therefore management of his agenda whilst visiting countries is a large component of this EA role’s scope
• Inbox management: Continuously review, categorise and at times action inbox items on behalf of EMEA President. Propose an inbox management approach including automatic rules and filtering
• Communication channels: Monitoring key communication channels (Outlook, Viva Engage, Teams, LinkedIn) and surfacing critical information in a timely and structured way
• Event & meeting logistics: Organise all-staff meetings, quarterly offsites, and high-profile external engagements. Manage meeting room bookings, IT setup, catering, and security access. Support with the set-up of Zoom webinars
• Special projects & initiatives: Provide support for strategic projects, employee engagement initiatives, and internal networks
• Personal commitments: Supporting selected personal scheduling and logistics for the President (for example medical appointments, personal travel coordination, key family commitments, and certain personal administrative tasks) to maximise focus and availability
• Procurement support: Raise purchase orders and manage approvals using Coupa. Facilitate approval of invoices for payment
• Systems administration: Managing delegated approvals across systems and workflows, ensuring appropriate documentation and escalation where required, and tracking follow-ups on approvals, signatures, and responses so momentum is maintained
• Briefing materials and meeting management: Collaborate with the Chief of Staff to develop meeting materials (including background research, participant profiles, previous commitments, and suggested discussion points). Prepare briefing packs ahead of key meetings. Organize and execute meetings, actions and follow ups. All of this is in service to accelerating executive decision making
• Executive Assistant community: Build and leverage collaborative relationships with other Executive Assistants across the company. The President role works with every function, therefore this EA role has a unique opportunity to create a sense of community across all EMEA EAs
• Judgment, confidentiality and discretion: Demonstrate exceptional judgement and the confidence to make decisions on behalf of the President when appropriate. Through all interactions, handle sensitive information with the utmost professionalism and discretion

Qualifications 

• Proven experience as an Executive Assistant at C-suite or senior leadership level in a fast-moving environment
• Experience working in a global company and international environment, managing complex schedules across multiple time zones and cultures
• Advanced proficiency in Microsoft applications including Outlook, Teams, SharePoint, Word, Excel and PowerPoint. In addition, experience with Concur, Coupa and Zoom preferred
• High attention to detail and ability to anticipate needs before they arise
• Strong organizational skills with the ability to juggle multiple priorities at pace
• Demonstrate strong analytical, problem-solving, and communication skills 
• Excellent time management skills with a proven ability to meet deadlines
• Dedication to the highest degree of discretion and respect for confidentiality 
• Ability to build and maintain positive cross-functional working relationships, including confidence in handling senior stakeholders internally and externally
• Ability to work in a high-energy and fast-paced environment
• An interest in community projects or internal employee connection networks, with the opportunity to get involved in initiatives outside of the core EA responsibilities

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As a Customer Operations Technician, you'll embark on an development journey where your technical skills will flourish, and your dedication to exceptional customer service will make you an invaluable member of our team. Join us in providing outstanding support to our customers, and together, let's create a world where technology meets exceptional service. This role is the start of your career in Data Centers.

Responsibilities 

Customer 

• Ensure customer satisfaction by promptly meeting order requirements  
• Deliver exceptional customer experiences during interactions  
• Support new deployments and existing alterations according to operating procedures 
• Provide on-site support through access control and escorting services 
• Develop into a trusted point of escalation for customers 

Projects 

• Lead and support projects following standard operating procedures  
• Assist vendors on projects & support on physical customer audits 

Queue Management / Reporting 

• Reviews and responds to work order requests in the queue, following commitment times 
• Escalates and expedites orders according to standard procedures, with supervision for non-standard procedures 
• Maintains detailed written records of work activity 
• Updates local asset databases and other systems

Installations 

• Rack and stack customer equipment tickets that are semi-routine. • Follow standard operating procedures for semi-routine customer installations, including fiber trays, ladder racks, customer equipment and cabinets. • Perform semi-basic cage installations for mesh and overhead cable trays. • Carry out tape changes and standard operating backup changes to support intra-cage infrastructure installations. 

Cross-Connect 

• Supports semi-routine data center standard operating cross-connect work order requests (installs, terminations, modifications, and testing)
• Ensures the standard operating procedures are followed on cable management of: coax, fiber, twisted pair copper, and semi-routine intra-building cross connects 
• Learns to install 'across' connect circuits (switched, multiplexed, etc.), under supervision 
• Testing / Troubleshooting 
• Supports semi-routine standard operating testing and standard operating installations of customer assets 
• Supports standard operating procedures of layer 1 cross-connect certification testing 
• May learn non-standard operating testing, such as: layer 2 and layer 3 testing, under supervision 

Qualifications

Essential 

• Experience in Customer Service, Operations, telecomms or Data centres 
• You will need to be willing to work a shift rota that includes day and night shifts 
• Motivation to work autonomously 

Desirable 

• Good computer knowledge and familiarity (Windows)
• Experience of Cat6a / Fibre Cabling techniques (Installation, Termination & Testing)  
• Knowledge of network protocols such as TCP/ IP 
• Awareness of basic hardware configuration 

 Why should you apply? 

• Competitive salary 
• 25 days holiday plus bank holidays, with the opportunity to purchase more (pro rata for shift positions) 
• Insurance and Health: Life Assurance, Income Protection, Critical Illness Insurance, Private Healthcare, Eye Care Coverage, and Gymflex Membership 
• Investment: Employee Stock Purchase Plan and Company Pension Plan 
• Travel: Cycle to Work Scheme and Annual Season Ticket Loan 
• Excellent growth and advancement opportunities

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We are looking for experienced shift engineers to join our team and contribute their transferable skills to support our customers and drive our business forward. As a shift engineer, you will play a crucial role in ensuring the smooth operation of our systems and equipment. We are looking for individuals who are proactive, adaptable, and possess strong problem-solving abilities. If you have a background in engineering and are eager to make a significant impact, we want to hear from you!

What will you do?

• Facility Infrastructure Maintenance: Ensure the seamless operation of our facility infrastructure through diligent maintenance practices.
• Site Inspections & Monitoring: Conduct regular site inspections and monitor building and data centre alarms to ensure optimal performance.
• Preventative Maintenance: Oversee and execute hands on preventative maintenance on site infrastructure, either directly or through vendor management, including managing the permit to work system. (UPS, generators, BMS, chillers, and life safety systems. HV switching experience preferred)
• Repairs & Corrective Maintenance: Perform and manage repairs and corrective maintenance on critical equipment to maintain uninterrupted service.
• Planned Maintenance: Prepare and execute planned maintenance activities to ensure the reliability of our infrastructure.
• Documentation: Maintain comprehensive site logs and data records, including MOPs (Method of Procedure) and scripts.
• Incident Response: Assist senior staff in responding to on-site incidents and take initiative in handling basic incidents based on your expertise.
• Work Requests & Installations: Complete basic work requests and circuit installations efficiently.
• Infrastructure Projects: Participate actively in ongoing infrastructure projects to enhance our facilities.
• Works Projects: Execute works projects to improve site functionality.

Who are you?

• Educational Background: ONC/BTEC/NVQ or equivalent qualification in Electrical/Mechanical Engineering.
• Experience: Previous experience in data centre or critical environment settings is beneficial.
• Technical Knowledge: In-depth understanding of critical infrastructure, including UPS, generators, BMS, chillers, and life safety systems. HV switching experience preferred
• Personal Attributes: Self-motivated, flexible, and capable of working independently or as part of a team.

Why Should You Apply?

• Competitive Salary: Attractive compensation package.
• Generous Leave: 25 days of holiday plus bank holidays, with the option to purchase additional days (pro rata for shift positions).
• Comprehensive Insurance & Health Benefits: Life Assurance, Income Protection, Critical Illness Insurance, Private Healthcare, Eye Care Coverage, and Gymflex Membership.
• Investment Opportunities: Employee Stock Purchase Plan and Company Pension Plan.
• Travel Benefits: Cycle to Work Scheme and Annual Season Ticket Loan.
• Career Growth: Excellent opportunities for growth and advancement within the company

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As a Network Operations Tier 2 team member, reporting to the Manager of Equinix Global Network Operations, you will be a technology leader ensuring the reliability and security of our strategic network platforms.  These platforms include but are not limited to Cisco/Juniper LAN/WAN, Palo Alto Firewalls, Mist and Meraki Access Points and F5 load balancers.  You will provide second level support of break/fix, service requests, observability improvement, documentation/reporting, capacity management, and provide critical feedback to Engineering and Architecture teams.  You will collaborate closely with Engineering, Architecture, Infosec and AppDev teams to drive performance optimization, implement best practices, and ensure a secure environment.  Additionally, you will help develop SRE functions within network operations team.

Responsibilities

• Monitor and ensure network uptime and SLA compliance for Equinix’s global enterprise network
• Maintain, monitor and support enterprise network operations related to WIFI platforms
• Act as the second line of support for Network issues and escalation for Tier 1
• Perform T2 operational tasks such as to Incident response, triage, troubleshooting, resolution and process standard service requests
• Identification and proactive problem management of assigned WIFI platforms
• Resolve internal customer issues and work closely with customers and vendors until resolution
• Perform level 2 network support such as configuring of WIFI systems, switches, routers, firewalls, load balancers, and other network devices
• Perform advanced troubleshooting and health checks, configuration modification, and upgrades
• Vendor management, cooperation and escalation for ISP's and OEM's to support the infrastructure
• Ensure network configuration and design principles are adhered to
• Support processes and procedures automation for network operations
• Help to develop the SRE role within Network Operations
• Document and publish approved KB articles, work instructions and procedures for internal reference
• Willing to work in multi-national team and 8x5 operation in the follow the sun model
• Participate in the periodic weekend on-call and ad-hoc weekend or after-hours activities
• Participate in infrastructure projects on an as needed basis
• Provide network on-site support as required (<10%)

Qualifications

• Bachelor's degree or equivalent combination of education and related work experience
• Proven experience as a Network Operations T2 team member or in a similar role, with strong focus on WIFI infrastructure and observability.
• Industry knowledge and hands on experience of ServiceNow and ITIL process to understand Incidents, Requests, Problems & Change processes
• Hands on experience in troubleshooting complex wireless networks (standards, security, radio placement, etc). Cisco Meraki and Juniper MIST
• Demonstrable experience in supporting global network infrastructure (troubleshooting, operations, configurations) and OSI layers
• Advanced knowledge and experience of routing and switching protocols (OSPF, BGP, STP, VLAN, etc.) and network hardware (switches, routers, firewalls, load balancers etc.) Juniper/Cisco/Palo Alto/F5 preferred
• Multi-Year hands-on experience in production network configuration changes and troubleshooting         
• Experience in use of packet capture tools such as Wireshark
• SRE Network Engineering
• Intermediate understanding of security best practices concerning all aspects of the network (PAN Firewalls, Cisco ISE, Global Protect, SSL, IPsec, Dot1x)
• Possess excellent English verbal and writing skills
• Certifications in WIFI specific disciplines a plus

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We are looking for a Senior Manager of Business Development to help grow and shape our Capital Markets ecosystem. This is a high-impact, individual contributor role for someone who thrives in fast-paced environments, builds trust quickly, and is energised by solving complex problems with creativity and speed.

The role marries a unique blend of industry expertise, strategic thinking, commercial skills, and program delivery. The successful candidate will need to be able to work effectively with, and influence, a broad spectrum of stakeholders – both internal and external. You will need to set a clear vision and drive to exceed results.

This is a fantastic opportunity to be part of the team that provides the infrastructure and platform for the world’s financial services and capital markets segments.

Key Responsibilities

• Build, outline, and execute a vision to drive our strategic engagement with the Capital Markets ecosystem.
• Work alongside colleagues in go-to-market functions to design and execute strategies that will achieve ecosystem growth. Key targets are centred on ecosystem size and growth and new wins.
• Lead strategic engagements with major exchanges and trading firms, building trusted relationships with industry leaders and innovators, whilst developing a visible thought-leadership presence in the market.
• Build and scale out new and compelling use cases that will deepen our partnership with important customers, grow the ecosystem, and expand Equinix‑enabled infrastructure.
• Translate industry and customer needs into solution requirements in collaboration with Product and Technical Sales teams.
• Provide competitive intelligence and customer insights to support new service development.
• Develop economic and technology value analyses that demonstrate the incremental value of Equinix in the market.
• Build lasting partnerships with industry leaders and key commercial and technology decision-makers.
• Demonstrate strong interpersonal skills and the ability to build relationships and influence a wide range of individuals. Maintain open, positive internal communication with relevant colleagues in local, regional, and global offices.
• Influence without authority and work with senior leaders in Equinix to extend our strategic imperative around the segment.

Who You Are

• We are searching for someone who moves fast, takes initiative, and thrives in ambiguity. You should have deep knowledge of equity trading, with strong relationships across the capital markets ecosystem. You are a strategic thinker who connects concepts across technology, finance, and customer needs. The successful candidate will be inclusive and collaborative, with a passion for growing the business and will be comfortable leading cross-functional efforts.

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This new opportunity of Senior Legal Counsel, Corporate is a role that will be part of our core global xScale Legal team. The xScale business within Equinix is fast growing and has been established as multiple joint ventures set up with investment partners to pursue our larger scale deployments with certain nominated cloud service and technology providers. 

Responsibilities

• Act as a member of the team developing specific expertise to support our xScale business within Equinix, including a deep knowledge of the JV contractual structure, and leverage the expertise of Equinix in developing and operating world class xScale data centers
• Support for corporate law aspects of organic and inorganic expansion of the xScale business, including support for any M&A transactions conducted through the xScale joint ventures, negotiating principal joint venture agreements with investor partners and all ancillary corporate agreements to support the xScale business model, working closely with our Tax and Treasury teams to structure these corporate arrangements in an optimal way for Equinix and the JV, advising on structuring issues, advising on use of legal entities, incorporation of new entities, etc.
• Support corporate law aspects of any exit of investors from an xScale joint venture or other monetization solutions that the xScale business may pursue from time to time
• Leading corporate restructuring projects within the xScale business portfolio, including undertaking company statutory mergers or transfers of assets, share recapitalizations, etc.
• Support for ensuring compliance with regard to xScale and wider Equinix policies, processes and procedures to ensure proper governance is followed including managing the series of inter-company agreements in place to support the xScale operating model and Equinix’s status as a US Real Estate Investment Trust (REIT), addressing issues from time to time, etc. 
• Coordinating with other Equinix legal team members supporting the xScale business, including those responsible for maintaining the xScale group legal entities, coordinating filing of annual returns and maintaining updated corporate records, etc.
• Advising the xScale business and other functional teams on ad hoc corporate legal or regulatory issues affecting the xScale joint venture business, including guidance on matters such as governance, structuring matters, rights and obligations under the JV partnership agreement and the commercial agreements between Equinix and the JV, advising upon Directors’ duties etc. 
• Facilitating and coordinating legal updates for stakeholder and investor calls, collecting agenda items, taking notes and following up on actions
• Coordinating legal due diligence across various joint venture set up, monetarization and financing workstreams. Archiving project information and monitoring any open actions after project closure
• Assist with drafting and negotiating NDAs, simple consents, notices and other straightforward corporate and / or real estate documents
• Initiate and lead improvement initiatives, such as putting in place processes and tools that promote efficient delivery of legal support to the xScale business and cross functional collaboration
• Liaison with external legal counsel in various jurisdictions engaged to provide legal support for the various xScale business activities referred to above, where local law input is required including managing a legal subject and relationships with external legal counsel

Qualifications

• Degree qualification, with solid post qualification corporate law and / or governance experience in a reputable law firm and/or a large multi-national organization
• In-house experience, including by way of secondment, is desirable but not essential
• Experience of working in a dynamic, global business environment is preferred 
• IT, telecom and/or real estate industry experience is preferred 
• Strong communication and relationship building skills, and experience (internal or external) working with other business focused personnel 
• Ability and drive to take initiative and ownership of projects and tasks
• Strong attention to detail and ability to work with tight deadlines 
• Strong ability to organise and prioritise tasks and workload, and good administrative skills
• Strong ability to take a pragmatic and commercial approach. Ability to multi-task and work with limited supervision