Ongoing Recruitment at Placr Recruitment Co

Job Overview:

As an eCommerce Assistant, you will be responsible for supporting the day-to-day operations of our online store. This includes managing product listings, monitoring inventory levels, and ensuring a smooth customer experience. You will work closely with our eCommerce Manager to implement strategies to increase sales and improve the overall performance of the online store.

Key Responsibilities:

• Manage and update product listings on the company's online store
• Monitor inventory levels and coordinate with the warehouse team to ensure timely restocking
• Process customer orders and provide excellent customer service through email and phone communication
• Assist with the development and implementation of marketing strategies to increase sales and drive traffic to the online store
• Conduct market research to identify trends and make recommendations for product selection and pricing
• Collaborate with the eCommerce Manager to optimize the website for a user-friendly experience
• Analyze sales data and provide regular reports to the team on performance and areas for improvement
• Stay up-to-date with industry trends and best practices in eCommerce to make informed decisions for the company's online store

Qualifications:

• Bachelor's degree in Marketing, Business, or a related field
• 1-2 years of experience in eCommerce or a related field
• Strong understanding of online retail and eCommerce platforms
• Proficient in Microsoft Office and Google Suite
• Excellent communication and customer service skills
• Detail-oriented with strong organizational and time management skills
• Ability to work independently and in a team environment
• Familiarity with digital marketing and SEO strategies is a plus

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The Role

Were looking for an experienced Domestic Appliance Engineer to join our growing team. Youll be out on the road diagnosing and repairing white goods in domestic properties, delivering a top-notch service and leaving customers feeling smugly relieved their washing machine lives to fight another day.

What Youll Be Doing

• Diagnosing and repairing domestic appliances including:
• Washing machines
• Dishwashers
• Tumble dryers
• Ovens, hobs & cookers
• Completing repairs efficiently and correctly (no bodge jobs, please).
• Managing your own van stock and parts.
• Providing excellent customer service — friendly, professional, and tidy.
• Accurately completing job reports using our system.
• Working closely with the office and parts team to keep jobs moving.

What Were Looking For

• Proven experience as a domestic appliance engineer.
• Strong fault-finding and diagnostic skills.
• Full UK driving licence.
• Ability to work independently and manage your own workload.
• Professional, reliable, and customer-focused.
• Gas Safe qualification (preferred but not essential, depending on scope).

What Youll Get (The Good Stuff)

• Competitive salary (based on experience).
• Company van, fuel card, tools, and uniform.
• ½ day off on your birthday (because you deserve it).
• Regular team meetings — no being left in the dark.
• Ongoing City & Guilds training.
• Manufacturer training to keep your skills sharp and up to date.
• Supportive team environment — we back our engineers, not blame them.
• Real opportunities to grow as the business grows.

Working Pattern

• Full-time, field-based role.
• Covering local and surrounding areas.
• Monday to Friday (with optional overtime depending on workload).