eCommerece Assistant at Placr Recruitment Co

Job Overview:

As an eCommerce Assistant, you will be responsible for supporting the day-to-day operations of our online store. This includes managing product listings, monitoring inventory levels, and ensuring a smooth customer experience. You will work closely with our eCommerce Manager to implement strategies to increase sales and improve the overall performance of the online store.

Key Responsibilities:

• Manage and update product listings on the company's online store
• Monitor inventory levels and coordinate with the warehouse team to ensure timely restocking
• Process customer orders and provide excellent customer service through email and phone communication
• Assist with the development and implementation of marketing strategies to increase sales and drive traffic to the online store
• Conduct market research to identify trends and make recommendations for product selection and pricing
• Collaborate with the eCommerce Manager to optimize the website for a user-friendly experience
• Analyze sales data and provide regular reports to the team on performance and areas for improvement
• Stay up-to-date with industry trends and best practices in eCommerce to make informed decisions for the company's online store

Qualifications:

• Bachelor's degree in Marketing, Business, or a related field
• 1-2 years of experience in eCommerce or a related field
• Strong understanding of online retail and eCommerce platforms
• Proficient in Microsoft Office and Google Suite
• Excellent communication and customer service skills
• Detail-oriented with strong organizational and time management skills
• Ability to work independently and in a team environment
• Familiarity with digital marketing and SEO strategies is a plus