Vacancies at Unilever

Responsibilities

• Organisation Design Strategy
• Lead the end-to-end organisation design for GBS Transformation, including Mirai and Intelligent GBS programmes.
• Define structural models that support simplification, automation, and capability uplift.
• Align OD strategy with Unilever’s broader transformation agenda and future of work principles.
• Structural Mapping & Role Design
• Develop and validate spans and layers across GBS value streams.
• Partner with HRBPs and functional leads to map roles, accountabilities, and interfaces.
• Ensure clarity in job architecture, career paths, and progression frameworks.
• Stakeholder Engagement & Governance
• Collaborate with senior leaders to align OD decisions with strategic priorities.
• Facilitate governance forums to review and approve OD proposals.
• Engage with external consultants and internal teams to ensure best-in-class design practices.
• Change Enablement & Capability Building
• Work closely with the Change Lead to ensure OD changes are understood, adopted, and embedded.
• Support capability building for leaders and teams impacted by structural shifts.
• Drive communication and training plans to support OD rollout.
• Data, Tools & Analytics
• Leverage organisational analytics, workforce planning tools, and digital platforms to inform design decisions.
• Ensure data-driven validation of OD models and impact assessments.
• Team leadership and talent development
• This transformation will require a number of resources reporting into this role to be able to execute the work at scale and at speed. This role will be responsible for designing, resourcing and developing the team

Key Interfaces

• CHRO – Global Supply Chain, Operations & Corporate Functions
• Change & Comms Lead – GBS & Mirai Transformation
• GBS Value Stream Owners
• HRBPs across Business Groups (Unilever’s divisions) and Functions
• Unilever’s Org Design global expertise team
• External consulting partners working with us on the project

Experience

• Proven experience in organisation design, ideally within large-scale transformation programmes.
• Strong understanding of spans and layers, role mapping, and structural modelling.
• Excellent stakeholder management and facilitation skills.
• Ability to work in complex, matrixed environments.
• Experience with digital tools and analytics for OD.
• Strategic mindset with operational execution capability.

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About The Role

• Unilever’s GBS and Mirai Transformation programmes represent a once-in-a-decade shift in how we deliver enterprise-wide value—moving from fragmented service lines to intelligent, AI-enabled value streams. The Change, Capability & Communications Lead will be at the centre of this transformation, orchestrating the human experience of change across both programmes. This role is responsible for shaping the transformation narrative, building future-fit capabilities, and ensuring stakeholder engagement across all levels of the organisation.

RESONSIBILITIES

• Change Strategy & Leadership
• Develop and execute the end-to-end change strategy for GBS and Mirai, ensuring alignment with enterprise transformation goals.
• Lead stakeholder engagement plans across Functions, Business Groups, and Markets.
• Partner with Org Design and Programme HRBP teams to ensure seamless integration of change and structural shifts.
• Capability Building
• Identify future skills required across value streams and design targeted upskilling plans.
• Collaborate with L&D and functional capability teams to embed new ways of working and digital fluency.
• Drive cultural alignment around AI-led transformation and agile delivery models.
• Communications & Engagement
• Craft and deliver compelling transformation narratives that inspire and inform.
• Segment messaging by audience and impact level, ensuring clarity and relevance.
• Coordinate with Mirai and GBS teams to ensure consistent and aligned messaging across programmes.
• Governance & Reporting
• Track progress against change milestones and capability uplift metrics.
• Manage risks and mitigation plans related to employee experience, social partner engagement, and transformation fatigue.
• Report regularly to CHRO – Global Finance & Operations and Transformation Steering Committees.
• Team leadership and talent development
• This transformation will require a number of resources reporting into this role to be able to execute the work at scale and at speed. This role will be responsible for designing, resourcing and developing the team

Key Interfaces

• CHRO – Global Finance & Operations
• Org Design Lead – GBS & Mirai
• Value Stream Global Process Owners
• Global and Regional HRBPs
• L&D and Capability Teams
• Communications and Employee Relations Teams
• External Change & Capability Consultants

Experience

• Proven experience in leading change and capability programmes within large-scale transformations.
• Strong understanding of communications strategy and stakeholder engagement.
• Experience in shared services, digital transformation, or AI-led change is highly desirable.
• Excellent facilitation, storytelling, and influencing skills.
• Ability to work across cultures, time zones, and matrixed environments.