Account Manager at DHL

What You’ll Do:

• Manage and develop a defined sales territory, building long-term partnerships with new and existing customers
• Achieve and exceed individual sales targets through strategic account planning and execution
• Identify customer needs and deliver tailored solutions that align with DHL’s wide range of services
• Maximise opportunities for cross-selling and upselling within your customer portfolio
• Increase DHL’s market presence by converting prospects into long-term clients
• Work closely with internal teams to ensure a seamless customer experience and exceed expectations

What Makes You a Great Fit:

• Proven experience in a sales or account management role (B2B preferred)
• Strong interpersonal and communication skills – confident presenting and negotiating at all levels
• Goal-oriented mindset with the ability to work independently and manage your own pipeline
• A passion for delivering customer excellence and building long-lasting relationships
• Self-motivated, proactive, and eager to make an impact

What’s in It for You:

• Join a globally recognised brand and industry leader
• Competitive salary and performance-based bonus
• Company car 
• Excellent career development opportunities – we invest in our people
• Be part of a supportive, ambitious team that celebrates success

Skills and Competencies:

• Strong planning and organisational abilities with a structured approach to workload management
• Confident communicator with excellent verbal and written communication skills
• Comfortable working with numbers and data to support decision-making
• Proficient in Microsoft Office and general IT systems
• Highly customer-focused, with a genuine commitment to delivering service excellence
• Commercially aware, with a good understanding of business dynamics
• Proactive mindset with a strong desire to exceed expectations
• Ability to think across borders and collaborate in a global business environment
• Skilled at building and managing effective relationships with clients and stakeholders

Experience:

• 1–2 years of experience in a sales role, ideally within a service-based industry
• Demonstrated business and commercial acumen
• Previous experience working in a segmented or complex service environment
• Background in logistics is advantageous but not essential