Intern - Technical Support Specialist at Honeywell

Key responsibilities

• Are you passionate about pursuing a career in Fire Safety? We are the number one supplier, offering cutting edge life safety systems such as fire panels, detectors, call points and heat detection technology, used across the world in every industry.  This role will give you great exposure and a solid foundation with which to launch your career post-graduation!

You will work closely with experienced professionals to gain hands-on experience within a friendly and supportive team to be trained to achieve the following:

• Working with key Fire Technical Partners across the UK to support them in commissioning adoption of cutting-edge life safety systems
• Manage and log requests on our systems
• Issuing customers with literature that can support, encourage and promote self-help
• Drive resolutions through escalations and partnership with our Engineering teams 
• Effective problem resolution on basic and non-technical cases

Key skills and qualifications:

• A degree in electronics, fire systems, engineering, (not chemical), computer sciences, or a similar technical degree, from 2025 or 2026. 
• Experience of working in a Customer Service environment, this can be face to face and business to business or business to consumer.
• Computer literate – Must be able to work day-to-day in MS office
• Exceptional English communication skills, both verbal and written
• Able to commute with ease to our Leicester office

Our offer:

• Career Growth: Clear pathways for advancement, regular feedback, and mentorship opportunities.
• Skill Development: Access to training and certifications.
• Work-Life Balance: Flexible working arrangements and support for combining work with education.
• Tech and Innovation: Access to modern tools, technologies, and innovative work environments.
• Company Culture: Sense of community, team-building activities, and social events.