Sales Operations Manager at Cisco

Meet the Team

• Analyzes sales data to track performance, identify trends, and highlight risks or gaps. Builds and maintains forecasting models, quota frameworks, and pipeline visibility tools. Designs and improves sales processes using automation, CRM platforms, and reporting systems. Integrates delivery timelines, customer schedules, and operational inputs into revenue projections. Conducts scenario modeling and variance analysis to support planning and decision-making. Evaluates pricing structures, costing models, and margin performance to optimize profitability. Oversees sales tools and systems to ensure accuracy, scalability, and user adoption. Develops quote-to-cash tools and workflows to streamline deal execution. Aligns sales operations with go-to-market strategy, partnering across sales, finance, and business functions.

Your Impact

• Oversees entire regional operations for a multi-territory, multi-sub-region area
• Owns end-to-end management of at least one major functional domain (e.g., regional forecasting cadence, quota/territory planning, enablement readiness).
• Integrates operational insights from multiple domains to advise leadership
• Shapes regional operational performance by delivering accurate data, insights, and process improvements that drive regional quota achievement
• Integrates sales strategy with financial and delivery inputs for operational planning
• Shapes operational strategy by identifying cross-regional opportunities
• Designs scalable sales processes aligned with GTM strategy
• Designs and enables analytics initiatives to evaluate sales effectiveness, operational efficiency, and pricing strategies
• Consults with senior stakeholders to align insights with business goals
• Manages integration of customer schedules and operational inputs into projections
• Optimizes sales operations systems and processes across business units
• Aligns tools with GTM strategy for customer-first solutions
• Guides teams in applying product expertise to improve forecasting
• Leads alignment across business units to drive enterprise-wide collaboration in sales operations
• Applies strategic knowledge of Cisco’s commercial model to influence operational decisions

Minimum Qualifications

• Bachelors + 8 years of related experience, or Masters + 6 years of related experience, or PhD + 3 years of related experience
• Strong analytical thinking and problem-solving ability is key
• You are driven to solve problems quickly with little guidance. You enjoy finding creative ways to “fix” issues.

Preferred Qualifications

• Excellent verbal communication and executive-level meeting facilitation skills
• Experience working with multi-functional teams to align thinking and ensure effective decision-making & aligned communication
• Good written and oral communication skills with the ability to adapt from executive to employee messaging