Tableu and User Experience Lead at Citi

Job Overview

The Tableu and User Experience Lead will lead the design, consistency, and user experience of all Tableau dashboards across the Controls Insights and Analytics Landscape

Manage a small team of Tableau developers/UX designers and create a unified visual standard that makes complex risk and control information clear, intuitive and decision ready

Key Responsibilities

Team Leadership

• Lead and develop a team focussed on Tableau dashboard design and build
• Set quality standards, run design reviews, and build a shared visual language

UX Standards and framework

• Create and maintain an enterprise and Markets consistent UX framework for dashboards: layouts, navigation, filters, colour use, typography and accessibility
• Own and maintain the Tableau design system and reuseable components

Dashboard Design and Delivery

• Convert complex Risk & Control content into clear, actionable dashboards
• Produce wireframes and prototypes
• Ensure dashboards highlight outliers, trends, thresholds and insights – not just data

Stakeholder Engagement

• Work with stakeholders to understand needs and define dashboard requirements
• Work with other Controls Insights and Analytic leads to run showcases, user testing, training and feedback loops to drive adoption

Quality & Governance

• Own dashboard QA – consistency, accuracy, formatting and accessibility
• Maintain dashboard catalogue, versioning, and UX standards documentation
• Ensure designs align with Enterprise definitions

Skills & Qualifications

• Expert in Tableau Desktop and Tableau Server / Cloud
• Strong dashboard UX and data-storytelling capability
• Understanding of non-financial risk datasets, metrics and regulatory expectations
• Proficiency with design / wireframing tools desirable

Leadership & Behavioural

• Strong coaching and feedback skills
• Ability to simplify complexity and design for clarity
• Excellent communication and ability to translate risk and control concepts into intuitive visual form
• Collaborative, user-focussed, and quality driven