Vacancies at Citi

Job Overview

The Tableu and User Experience Lead will lead the design, consistency, and user experience of all Tableau dashboards across the Controls Insights and Analytics Landscape

Manage a small team of Tableau developers/UX designers and create a unified visual standard that makes complex risk and control information clear, intuitive and decision ready

Key Responsibilities

Team Leadership

• Lead and develop a team focussed on Tableau dashboard design and build
• Set quality standards, run design reviews, and build a shared visual language

UX Standards and framework

• Create and maintain an enterprise and Markets consistent UX framework for dashboards: layouts, navigation, filters, colour use, typography and accessibility
• Own and maintain the Tableau design system and reuseable components

Dashboard Design and Delivery

• Convert complex Risk & Control content into clear, actionable dashboards
• Produce wireframes and prototypes
• Ensure dashboards highlight outliers, trends, thresholds and insights – not just data

Stakeholder Engagement

• Work with stakeholders to understand needs and define dashboard requirements
• Work with other Controls Insights and Analytic leads to run showcases, user testing, training and feedback loops to drive adoption

Quality & Governance

• Own dashboard QA – consistency, accuracy, formatting and accessibility
• Maintain dashboard catalogue, versioning, and UX standards documentation
• Ensure designs align with Enterprise definitions

Skills & Qualifications

• Expert in Tableau Desktop and Tableau Server / Cloud
• Strong dashboard UX and data-storytelling capability
• Understanding of non-financial risk datasets, metrics and regulatory expectations
• Proficiency with design / wireframing tools desirable

Leadership & Behavioural

• Strong coaching and feedback skills
• Ability to simplify complexity and design for clarity
• Excellent communication and ability to translate risk and control concepts into intuitive visual form
• Collaborative, user-focussed, and quality driven

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Job Overview

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi’s Business Expense Transparency Team.

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

The Business Expense transparency group is a global function with the mandate of optimizing Transaction Expense costs and implementing best in class expense management practices. The Transaction Expense Business Analyst will join the Global Business Expense Transparency organization and will support the development and enhancement of Citi’s Trade Cost Calculator and Analytics platform, which is a best-in-class system designed to provide insight into Citi’s trading costs and activities.

This role will be pivotal in enhancing and developing Citi’s cutting-edge Trade Cost Calculator and Analytics platform, a system designed to provide deep insights into our trading costs and activities.

The successful candidate will regularly engage with trading desks, business management, and senior internal stakeholders. This includes promoting the analytics produced by the platform and addressing new requirements, enhancements, and performance metrics. This will involve owning the trading cost fee calculation and volume reconciliation processes across multiple products, carrying out analysis of areas identified for enhancements and gathering requirements for enhancements to increase transparency and accuracy. 

What you’ll do

• Manage the development of the VARCITI trade cost analytics platform
• Collaborate with system stakeholders across Front Office, Middle Office, Operations, and Technology to understand functions, dependencies, and design robust analytics and metrics.
• Contribute to producing detailed trade and cost analytics, including volume and product profiling reports, to identify key expense trends and cost drivers.
• Partner closely with technology teams throughout the software development lifecycle to deliver business requirements and ensure timely release of new features.
• Assist in producing meaning and detailed trade and cost analytics, including volume and product profiling reports, to identify key expense trends and cost drivers.
• Work closely with technology throughout the software delivery lifecycle to deliver business requirements and ensure timely release of new products.
• Develop and enhance processes for carrying out reconciliations of trade expense analytics to 3rd party invoices.
• Gathering requirements and analyzing new metrics for enhancing our reporting and MI & for new on boarding requests.
• Assist in producing robust analytics & reports to identify expense trends and cost drivers for trading expenses.
• Interact with the global efficiency, business transparency and operations teams to understand their functions and provide analytical guidance and advancements.

What we’ll need from you

• Previous relevant experience in a commercial, fast-paced business environment, with a focus on technology or financial analysis roles.
• Demonstrated understanding of the software development lifecycle.
• Preferred: Knowledge of products traded across Fixed Income, Commodities, and Equities.
• Understanding of trade flow processes and systems.
• A track record of identifying inefficiencies and implementing process improvements in data or analytical workflows.
• Strong SQL knowledge.
• Proficiency in data visualization tools such as QlikView or Tableau.
• Familiarity with Agile methodologies.
• Excellent analytical and problem-solving skills, with strong attention to detail.
• Proficiency in Microsoft Excel and PowerPoint.
• Bachelor's degree required.