Latest Recruitment at Diageo

Overview of the Role

• This role is incredibly exciting, as you will drive our Global Marketing Procurement strategic objectives and empower our Global Brand Teams (GBTs) with delivery of their critical brand ambitions through exceptional business partnerships across all A&P categories. As part of this role, you will manage sophisticated, multi‑brand A&P portfolios, across multiple locations and time zones with consistency, pace, and with commercial and strategic leadership.
• Passionate about shaping the future of global marketing procurement and enabling the growth of our Global Brand Teams?
• Excited to partner with brand teams to deliver key business ambitions through our Conscious Create Teams (CCTs) and Agile Brand Communities (ABCs)?
• Energised by innovation and eager to bring fresh thinking and smarter solutions across our marketing categories?
• Motivated to maximise A&P spend and ensure our brands invest in the most effective, growth‑driving ways?
• Fluent in digital procurement tools, workflow systems, and AI‑enabled productivity platforms—and experienced in piloting and driving adoption of new technologies?
• Feel inspired? Then this may be the opportunity for you!

Main Responsibilities & Accountabilities

• Build influential relationships across the Global Brand Teams, shaping strategic and investment decisions and enabling delivery through CCTs and ABCs. Position Procurement as a trusted, long‑term strategic partner in the GBT landscape.
• Architect and optimise the GBTs’ integrated agency ecosystem, ensuring the right capabilities are aligned to brand ambitions. Lead brand ecosystem design to support wider global marketing transformation initiatives
• Lead the RCP across specific brands with the ongoing two way flow of insights into global marketing procurement category teams strengthen global partner strategies and long‑term agency relationships.
• Drive best‑in‑class sourcing across critical spend categories—for brands by leading negotiations, shaping strategic plans, managing agency selection processes, and ensuring robust contracting that delivers value and impact for Diageo.
• Partner with global category teams to co‑create and activate category strategies, ensuring seamless end‑to‑end execution that advances GBT and business priorities.
• Accelerate the adoption of digital procurement tools, workflow technologies, and AI‑enabled productivity platforms. Act as a digital ambassador, collaborating with cross‑functional digital and technology teams to enhance ways of working.
• Work collaboratively across the procurement team to ensure delivery against all workstreams and interdependencies, supporting both day‑to‑day priorities and high‑impact strategic projects.
• Contribute to strategic development within Global CoEs, ensuring market realities, local nuances, and GBT‑specific needs are fully reflected in global approaches.
• Uphold the highest standards of compliance through rigorous risk management, spend monitoring, segmentation, savings tracking, performance reporting, and best‑practice contracting and benchmarking.
• Leverage tools, analytics, and performance data to challenge the status quo, generate new strategic pathways, and influence high‑quality commercial decision-making.
• Demonstrate deep expertise across A&P spend areas, leading the delivery of projects that maximise value and performance in partnership with marketing partners.
• Actively champion initiatives that contribute to Diageo’s Spirit of Progress goals, embedding sustainability, responsibility, and long‑term value creation into marketing procurement decisions.
• Partner fluidly across multiple categories to support enterprise-wide procurement programmes, contributing to cross-functional impact and broader procurement excellence.

As the Global Category Specialist – Global Brand Teams, you will play an active and influential role within a dynamic global procurement community spanning multiple spend categories. You will contribute to regular forums and collaboration sessions that drive strategic alignment, share standards, and strengthen global category strategies. Through this engagement, you will continuously build your own expertise while elevating the capability of others—helping shape a high‑performing, future‑ready procurement organisation.

Requirements

• You will bring a strong track record of shaping and managing integrated agency ecosystems end‑to‑end, from strategic development and sourcing through to performance optimisation and continuous improvement.
• You thrive in agile, fast‑paced environments and excel at building long‑lasting, value‑driving partnerships that unlock meaningful impact for brands and the wider business. Your ability to influence, collaborate and deliver across the short-, mid- and long-term positions you as a trusted and valued business partner across your customer set.
• High‑impact global or multi‑market experience across Project Management, Procurement, Marketing, Finance, FMCG Commercial or related disciplines—bringing deep subject‑matter expertise across multiple spend categories and a proven ability to navigate sophisticated, fast paced environments.
• A fast learner with a proven ability to quickly adapt to new concepts, changing priorities, with the ability to deliver meaningful contributions from day one.
• Demonstrates strong initiative, self‑motivation, and the capability to operate effectively in dynamic, fast‑paced environments.
• A strong record of shaping and delivering strategic category and procurement strategies, leading key initiatives, negotiating with global suppliers, and driving ground-breaking change that unlocks measurable business performance.
• A natural coach and capability builder, supporting team members to elevate end‑to‑end marketing procurement excellence and strengthen business partnering across the value chain.
• Exceptional partnership‑building skills, forging trusted relationships with agencies, suppliers, and marketeers to align ambition, accelerate delivery, and unlock shared growth.
• Sharp analytical and commercial foresight, translating cost models, benchmarks, and supplier performance data into powerful insights that shape smarter investment decisions.
• A strategic, problem solver with strong leadership presence, able to influence senior collaborators, and inspire agency partners toward shared outcomes.
• Strong communicator with high emotional intelligence and confidence addressing diverse audiences.
• A consistent track record of delivering results, demonstrating ownership, resilience, and steadfast focus on performance.
• Strong commercial fluency and understanding of best‑in‑class procurement practices, to drive value creation, support risk management, and drive long-term capability building.
• Financially astute, with experience of ideally delivering the AOP & MIP processes, value levers, and the financial drivers that shape market plans to support in market category and marketing investment decisions.
• Proven ability to generate insights that influence decision-making, backed by a strong commercial attitude and high partner credibility.
• Solid systems expertise, including experience with SAP, CLM, Salesforce, Microsoft Office, Copilot (and other AI tools) and similar workflow or procurement technologies.

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Purpose of Role 

• To support a fast order to cash process through the timely collection and posting of payments to customer accounts.
• To provide a first class, value-added, customer experience to both private clients and on trade customers and to support the private client sales team, the on trade sales team and the Hong Kong private client sales team 
• To work within a solid control environment and fully support and promote our compliance agenda.

Key Accountabilities 

• Responsible for a large number of varied and complex debtor accounts both Private Client and Trade customers
• Collection of cash to trading terms
• Allocate payments to invoices on accounts
• Manage and prepare direct debit payments for customers
• Answer telephones
• Resolve customer queries including copy invoices, account amendments, proof of deliveries
• Perform credit checks for new customers and support the onboarding process
• Support an annual credit limit review for all customers
• Month end reporting of aged debt and bad debt
• Support all sales teams, private client, on trade and Hong Kong with accounting requests

Qualifications & Experience Required 

• Experience in a wine and spirits business an advantage 
• Credit control experience
• Excellent written and verbal communication 
• Ability to build effective relationships at all levels with internal and external stakeholders 
• Strong IT and data analysis skills including the use of a wine industry ERP, case management system, Excel and Power BI. 
• Proven track record in a fast paced, customer facing environment 
• Good attention to detail 
• Open to change and continual development 

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About the Role

• As the Shift Manager at Baileys, you will provide leadership to the operational shift teams with specific responsibilities in several key areas listed below.
• You will ensure the production of top-quality products in a safe and hygienic environment, maintaining compliance standards.
• This role includes leading shift teams to meet all key performance targets, including Health & Safety, Customer Service, Quality, Cost, Flexibility, and People Development.
• You will develop team members to reach their full potential, crafting successful teams through effective mentor and facilitation skills
• Additionally, you will drive production performance to world-class levels by continuously setting high standards and targets for continuous improvement, and support the rollout of the manufacturing excellence strategy.

Key Accountabilities:

Health and Safety:

• Demonstrate personal commitment to Health & Safety and drive improvements in the safety culture across the production team.
• Continuously reduce the number of accidents and environmental incidents, ensure thorough accident/incident reporting and investigation

Quality:

•  Uphold and drive quality standards across shifts, taking ownership of compliance with standards, supporting root cause analysis of quality issues, achieving world-class hygiene standards, completing line quality checks as per SOPs, and addressing customer and supplier concerns.

Performance:

• Deliver extraordinary levels of performance across the site by ensuring shift teams adhere to manufacturing excellence principles and standards, supporting line teams during changeovers and line cover, and leading material suppliers effectively.

People Performance:

• Achieve high performance through excellent engagement, coaching, and mentoring, challenge and manage poor performance, foster a high-performance coaching culture, ensure 100% completion of individual 1:1s and Personal Development Plans, and deploy people management processes consistently. You will also maintain positive relationships with team members, trade unions, and the wider site team, work closely with the training department to ensure appropriate training.

About You

• We are seeking an experienced Shift Manager, ideally with a background in manufacturing or FMCG environments, who can demonstrate exceptional leadership and is either IOSH certified or willing to work towards this qualification. The ideal candidate will be degree qualified in a relevant subject such as food science, quality, or engineering, or possess an equivalent level of experience. A strong working knowledge of Health, Safety, and Environmental legislation and
• standards is essential, along with the ability to manage the performance, coaching, and development of a multi-disciplined team.
• The ideal candidate will be proactive and possess structured problem-solving skills, excellent communication abilities to develop and sustain robust relationships, and experience working in a challenging FMCG environment. The candidate should demonstrate great leadership to drive results through people performance.
• We are looking for enthusiastic, curious, and energetic individuals who are self-motivated, tenacious team players eager to learn and grow quickly.

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Purpose of Role

Our Sales Associate is more than a retail colleague — they are a Brand Ambassador who thrives in a fast-paced luxury environment. The role requires a strategic sales mindset, willingness to learn, and a passion for building relevant relationships with a global and high-net-worth clientele.

Top Accountabilities

• Deliver outstanding customer experiences by greeting, listening and exceeding client expectations.
• Demonstrate deep knowledge across spirits, beer, wine and non-alcoholic categories, including brand heritage and storytelling.
• Expertly deliver tastings, masterclasses and experiential moments to bring brands to life.
• Drive commercial performance through effective cross-selling and up-selling.
• Build, maintain and utilise CRM/client books to drive repeat visits and customer dedication.
• Support achievement of individual and store sales targets.
• Maintain strong operational standards including POS accuracy and stock management.
• Support visual merchandising standards in line with brand guidelines.
• Maintain outstanding personal presentation according to luxury expectations.

Qualifications & Experience Required

Proven experience in retail, hospitality, luxury or customer-facing sales roles.

• Strong commercial mindset with a collaborative team approach.
• Experience working in fast-paced, results-driven environments.
• Excellent communication and relationship-building skills.
• Passion for luxury drinks and experiential retail.
• Professional, reliable and highly organised.
• Comfortable using POS, CRM and retail technology systems.
• Strong storytelling ability, High attention to detail