Assistant General Manager at Ibis Styles

Job Description

WHAT WE ARE SEEKING:

• Lead and manage all aspects of the hotel and ensure all service standards are followed with friendly and engaging service
• You convey the hotel’s brand image and service culture through your exemplary attitude, warm and friendly welcome and strong presence in the operations
• Build strong guest relationships by anticipating needs and resolving complaints efficiently.
• Providing guidance, supporting training and leading the team

YOUR SKILLS AND EXPERIENCE INCLUDE:

• Have previous experience in a similar related role in a hotel.
• Be hands-on, enthusiastic, and passionate about delivering a high level of guest service.
• Be confident and willing to push boundaries to create the best work atmosphere for your team, to manage, train, and develop.
• Be solution-driven, autonomous, and confident in your decision-making.
• Possess excellent communication and financial skills.

WHAT IS IN IT FOR YOU:

You'll become part of a high-performing team that excels in customer service.

• Competitive salary
• Free night stays in our UK hotels and discount in any Accor Restaurant (T&C Applies)
• Discounted hotel rates all over the world in Accor Hotels
• Continuously learn and develop yourself with our Accor Academy
• Support your wellbeing in your professional and personal lives
• Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries

How to apply: send your Cover letter and CV to [email protected]

Qualifications

• Relevant hotel management or supervisory experience. 
• Must be highly motivated and demonstrate a desire for achievement
• Exceptional guest service skills

Additional Information

• Experience is an asset
• Prior experience working with Opera or a related system
• Fluency in English
• additional languages are a plus