Customer Agriculture Manager at Müller

• We’re looking for a Customer Agriculture Manager to manage key relationships between our customers, aligned dairy farmers and Müller Milk & Ingredients (MMI). This role plays a vital part in ensuring our farming network meets the needs of the business plan through effective coordination, communication, and support of sustainability and supply initiatives.

Main Responsibilities:

• Manage relationships with aligned dairy farmers to ensure compliance with scheme standards and business objectives.
• Coordinate supply and demand to meet customer requirements, including peak and future needs.
• Liaise regularly with customer buyers, agricultural teams, and internal stakeholders to maintain alignment and transparency.
• Assist and influence customers in the formulation of future strategies related to their aligned milk pool.
• Lead and support initiatives related to dairy farming schemes, including sustainability and quality improvement projects.
• Communicate consistently with dairy farmers and elected representatives to foster engagement and feedback.
• Support sustainability goals by collaborating with the Agriculture Sustainability Manager and implementing relevant practices.
• Analyse complex data sets related to milk supply, farm performance, and scheme metrics, presenting insights in reports and visual formats.
• Represent the business at meetings, events, and forums relevant to dairy farming and agricultural partnerships.
• Ensure professional standards in all interactions, maintaining a proactive, diplomatic, and methodical approach.

Requirements:

• Excellent communication skills across all levels and with external stakeholders.
• Strong analytical skills with attention to detail and data interpretation.
• Working knowledge of milk quality standards and improvement actions.
• Clear written and verbal reasoning for effective reporting and presentations.
• Proficient in Microsoft Office (Excel, Word, PowerPoint).
• Solid understanding of dairy farming, supply chains, and sustainability is desirable.
• Organised, proactive, and able to manage multiple priorities.
• Collaborative team player with a professional and methodical approach.
• Be prepared to travel across the UK for customer and farmer meetings.