Internal Communications Officer at Manchester City Council

Working hours: 35 hours per week
Contract type: Permanent
Interview method: in person 
Applicants must have existing right to work in the UK, as visa sponsorship is not available for this position.
This role is subject to:

• Legal right to Work: In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment. 
•  2 References - where possible we require 3 years' history. 
• This role plays a vital part in delivering high‑quality internal communications across the Council. You’ll create impactful content, support the development of communication channels and work closely with teams across the organisation to ensure colleagues receive clear, inclusive and engaging information. 

The role will require you to: 

• Create engaging multi-media content for a variety of channels to reach different audiences
• Tell stories that showcase our diverse workforce
• Develop and enhance our intranet and staff channels using insight and creativity 
• Plan and deliver comms activity aligned to key organisational priorities
• Use evaluation methods to ensure we’re meeting the needs of our staff 
• Work closely with senior leaders, HRODT and services across the Council
• Make sure everything we produce is inclusive and representative
• Be quality conscious and diligent to maintain our reputation as an excellent communication service 
• For an informal discussion, please contact the hiring manager [email protected] to arrange a convenient time to discuss the role.
• About the Candidate
• We’re looking for an innovative, passionate Internal Communications Officer to join our award‑winning Strategic Communications team. This is an exciting opportunity to help shape how we communicate and engage with our diverse workforce, supporting colleagues to feel informed, connected and proud. 

If you’re creative, passionate about people and storytelling, and can take an idea and turn it into action, then this is the role for you. 

• What we are looking for someone with:
• Experience in the field of internal communications
• Creative ideas, strong writing and storytelling skills
• Ability to manage the production of a variety of campaign assets
• Confidence using digital tools, software and systems
• Initiative to plan and deliver communications activity to a high standard
• Ability to simplify complex and sensitive information to reach various audiences
• A strong collaborator with excellent relationship and account management skills
• Ability to juggle multiple projects and meet deadlines
• An understanding of what staff want and need by listening and being data driven
• Appetite to learn, grow and succeed
• You’ll be part of a supportive, ambitious and multi-creative communications team right in the heart of Manchester. This role offers far more possibilities than what's on paper. You’ll be in safe space to try new things push your creative skills to help influence how we engage, celebrate and inspire our workforce. 

Benefits we offer 

• Generous holiday allowance - Enjoy up to 26 days annual leave per year plus bank holidays. Increasing to 31 days after five years of local government service. Want more leave? You can purchase up to two additional weeks. 
• A buzzing pension - You’ll be enrolled in the UK’s largest local government pension scheme, with plenty of options to top up your benefits. Includes life cover of three-times your salary as a lump sum. 
• Enhanced parental and carers leave - Take advantage of our enhanced family leave options, designed to provide ample time for you to bond with your new born or support your family during critical life events. 
• Brilliant perks - Access a range of discounts, from saving on the weekly shop to holidays and days out with MCR+. Plus discounts on phone contracts, cycle to work scheme, free flu jabs and eye tests, and more. 
• Learn and grow - We are dedicated to nurturing talent and providing you with the tools to thrive. Take part in a diverse set of learning opportunities, from workshops and training sessions through to apprenticeships and qualifications. All this begins with our comprehensive onboarding process. 
• A Good Employment Charter member - We are committed to offering secure, flexible work and embedding fairness into everything we do. We review pay annually, recognize three trade unions, and are constantly working to offer the best possible health and wellbeing support throughout all stages of your working life. 
• Up to 3 days volunteering leave - Give back to the community with three days pro-rate of paid volunteering leave, in addition to existing benefits. 

End date: 20th March 2026