Night Manager - JW Marriott Grosvenor House at Marriott International

What we are looking for

• An individual with strong interpersonal skills and good people management ability 
• Being innovative, pro-active and reliable, able to work alone and within a team
• Sufficient experience in a similar position and strong Front Office / Managerial experience
• An ambassador who must have a passion for hospitality, being a role model as a leader and having a drive for sales

JOB SUMMARY

Serves as the property Manager on Duty, overseeing all property operations ensuring its high quality, as well as maintaining and exceeding standards during the overnight shift. The Night Manager will also; 

• Represent property management in resolving any guest or property related situation. 
• Personally assist in resolving any issues and completing tasks. 
• Provide services that meet and exceed guest expectations at every turn, ensuring ongoing repeat business and loyalty from our guests. 
• Improves service offering from all departments by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Develops specific goals and plans to prioritize, organize, and accomplish their work
• Assists Front Office Manager in all areas to ensure a correct and smoothly-operating department

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

REWARDS FOR WORK… BENEFITS FOR YOUR LIFESTYLE

As a world-class leader in the travel industry, there’s no better place than Marriott International to make your mark. Joining us, you’ll get to entertain and meet people from all over the world as you build your experience. You’ll find a place where your personality and ideas are appreciated just as much as the work you do. You’ll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family.

We’ll support you in and out of the workplace by offering:

• Team-spirited co-workers
• Encouraging management
• Wellbeing programs
• Comprehensive Training and Development program
• Marriott Discount Card enabling to benefits from hotel room, gift shops and F&B across 130 countries.
• Recognition programs
• Meals at work
• Uniform
• Enrolment of Perks at Work - Access to unlimited deals of retailers and more
• 23 days holiday increasing with service
• Cycle to work scheme
• Pension & Life Assurance
• Awards and recognition celebrations and many more….