How you will contribute
You will support elements of the site’s quality system, including internal documentation and change management control including quality policies amendments and registration of internal and external documentation, internal audits, effective PDCA cycles and CAPA system management and management review. In addition, you will coordinate the eQCMS bi-annual review, handle consumer complaints from start to finish, and serve as a key contact for food regulatory agency inspection and contacts management.
What you will bring
A desire to drive your future and accelerate your career and the following experience and knowledge:
- Relevant experience in a laboratory.
- Working efficiently on a team
- Flexibility and adaptability to meet customer/business requirements
- Attending to detail and following written instructions
- Communicating effectively, verbally and in writing
- Project management and working on multiple activities at the same time
- MS office applications
More about this role
What you need to know about this position:
This is a fixed-term position with an end date of 29.01.2027
Ernest Jackson & Co Ltd is an autonomous legal entity of Mondelēz International which manufactures and supplies a range of branded, private label and contract manufactured healthcare products in confectionery format to the UK grocery and pharmacy sector and a range of contract and export customers and markets the branded range to UK consumers, fully responsible for brand equity, product quality, communications, pricing, promotions.
The Quality Control Documentation & Compliance Officer works under the guidance of the QC manager to ensure that all documentation within the QC Department is correct against current guidelines or regulations and available for use as required. They also provide the feedback loop to ensure R&D, Process Engineer and QP have notification of changes that are required to the documents following either review of guidelines/regulations or Trend data /PQRs.
What extra ingredients you will bring:
- Continually review and update QC documentation and procedures to ensure ongoing compliance to regulations and proactively streamline and simplify them to maximize any efficiencies available.
- Ensure testing specifications for raw materials and packaging components reflect testing requirements that meet regulatory and business expectations and guidelines.
- Generate, maintain and annually review the excipient risk assessment to ensure raw materials are compliant with Guidelines of 19 March 2015 on the formalized risk assessment for ascertaining the appropriate good manufacturing practice for excipients of medicinal products for human use. Communicate any risks to the Head of Quality, QP and other stakeholders. Generate actions to ensure ongoing compliance and risk reduction where risks have been identified.
- Maintain an awareness of regulatory changes on the horizon and react to changing requirements as they occur to maintain compliance within QC. Carry out project work related to this as required. Generate Risk Assessments or Position Statements as appropriate following publishing or update of legislation / regulations.
- Generate and maintain the QC Capacity plan to accurately reflect current and future staffing requirements in relation to changing manufacturing levels and project work.
- Oversee the Ongoing Stability Program to ensure studies are generated in line with regulatory requirements and that testing and reporting are carried out in a timely manner.
- Ensure that review of SOPs is carried out in a timely manner, working with QC Manager and Lead Analysts to ensure that correct working practices/procedures are documented and that all procedures have been checked against regulatory or business guidelines.
- Carry out audits working with the QA team in line with the internal audit schedule. Support the QA team in third party audits to provide the required information in an efficient and timely manner. Maintain the Enablon reporting system for wider reporting of external audit actions and their subsequent closure and verification to Mondelez.
- Regularly review Trend Tables to enable a quick response to any observed changes in results for products. Work with QP to ensure that recommendations made form the collation of product data is reflected in licensed variations or variations to In-Process or FP testing specifications following company change control process. Generate PQR data in a timely manner and identify any recommendations.
- Deputize for the QC Manager for department scheduling and management of the release process to ensure that batch testing is completed to allow timely release of batches to meet packaging and Customer Service needs.
- Deputize for the QC Administrator to cover batch release during busy periods or annual leave to allow for packaging / customer service plan to be delivered as agreed
All duties must be carried in line with all the relevant Health, Safety and Environmental regulations, SOP’s, Company Policies and guidelines set out by Ernest Jackson relating to your employment, duties and associated tasks. These must be followed at all times with any & all deviations from process escalated appropriately.
Education / Certifications:
Degree level or BS/MS in Chemistry
Job specific requirements:
- Demonstrable aptitude in core skills relevant to the role
- Demonstrable planning and organizing skills
- Demonstrable ability to deliver against agreed objectives and timelines
- Demonstrable leadership skills
- Appropriate time management skills
- Appropriate interpersonal skills
- Appropriate performance management skills
- Previous exposure to a commercial work environment, with a basic understanding of business management and principles
- Previous analytical / method validation experience
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