Regional Operations Manager at G4S

Responsibilities 

As the Regional Operations Manager, you will be responsible for the day-to-day operations of your designated portfolio. This includes:

• Financial Oversight: Taking full profit and loss (P&L) responsibility for your area and managing the annual financial budget.</p>
• Operational Management: Ensuring all sites operate to the highest quality standards for health and safety, statutory compliance, and maintenance. You will also implement and deliver a planned maintenance program.
• Client and Stakeholder Relations: Maintaining regular contact with customers, resolving issues in collaboration with works controllers, and attending monthly meetings with tenant representatives. You will also conduct weekly site walkarounds.
• Performance: Ensuring all work adheres to technical standards and contract requirements. You will also be responsible for meeting all Service Level Agreements and Key Performance Indicators 
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• Essential:
• PFI Management Expertise: Experience managing PFI  contracts, particularly with performance measures.
• Commercial Acumen: Proven negotiation skills with external customers and a strong commercial awareness.
• Operational Knowledge: Familiarity with operational management disciplines like quality control, work planning, and planned maintenance systems. Knowledge of water hygiene management in healthcare settings is also required.
• Leadership: The ability to effectively lead and motivate teams, set clear direction, and build strong relationships.

Desirable:

• Building Services engineering expertise with relevant qualifications.
• A minimum of five years of experience within Facilities Management, including specific expertise in PFI contract management.
• A proven track record of managing profitable operations and successfully expanding a customer portfolio.