Fresh Jobs at Marriott International

Position Summary
The Director, Total Rewards Systems & Transformation leads the strategy, design, and execution of technology‑enabled Total Rewards initiatives across the continent. This role drives transformation projects, oversees systems and tools that power compensation and benefits programs, and partners with HR, Finance, and senior leadership to enhance operational effectiveness. The director ensures that Marriott’s rewards systems, data, and processes remain market‑competitive, scalable, and aligned with the company’s broader talent and digital strategies.

Scope

• Location: London
• Hybrid Model: 2-3 days in the office

Key Responsibilities

• Lead continent-wide Total Rewards systems and transformation initiatives, driving innovation and digital enablement.
• Oversee systems, tools, and platforms supporting compensation and benefits administration, governance, and reporting.
• Manage complex cross-functional projects, ensuring milestones, deliverables, and risk mitigation are aligned and executed effectively.
• Partner with HR, Finance, and business leaders to modernize rewards processes and enhance operational efficiencies.
• Translate business needs into systems requirements and collaborate with technology partners to deliver scalable solutions.
• Ensure integrity of Total Rewards data, workflows, and system configurations.
• Conduct benchmarking and analysis to inform competitive compensation and benefits architecture.
• Lead change management and communication efforts for rewards system enhancements and transformation projects.

Candidate Profile
Experience

• Strong background in Total Rewards, Compensation & Benefits, or HR Transformation.
• Proven experience leading large-scale HR or rewards technology implementations.
• Deep knowledge of reward structures, salary ranges, bonus programs, and mobility frameworks.
• Demonstrated ability to partner with cross-functional teams and influence senior stakeholders.

Skills & Competencies

• Advanced project management capabilities with the ability to influence at multiple levels.
• Strong technical acumen within HRIS and rewards systems.
• Excellent stakeholder management, communication, and presentation skills.
• High level of accuracy, attention to detail, and operational discipline.
• Ability to work effectively in a global environment and manage competing priorities.

go to method of application »

JOB SUMMARY

Functions as the strategic business leader of the property’s food and beverage operation, including Restaurants/Bars/Lounge/Members Bar, Room Service and Banquets/Catering.  Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives.  The position ensures the food and beverage operation meets the brand’s target customer needs, ensures associate satisfaction, and focuses on growing revenues and maximizing the financial performance of the department. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. 

Education and Experience

• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.

OR

• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

CORE WORK ACTIVITIES

Developing and Maintaining Budgets

• Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments.
• Maintains a positive cost management index for kitchen and restaurant operations.
• Utilizes budgets to understand financial objectives.

Leading Food and Beverage Team

• Manages the Food and Beverage departments (not catering sales).
• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Oversees all culinary, restaurant, beverage and room service operations.
• Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
• Provides excellent customer service to all employees.
• Responds quickly and proactively to employee's concerns.
• Provides a learning atmosphere with a focus on continuous improvement.
• Provides proactive coaching and counseling to team members.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Monitors and maintains the productivity level of employees.
• Develops specific goals and plans to prioritize, organize, and accomplish work.
• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
• Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded.

Ensuring Exceptional Customer Service

• Provides excellent customer service.
• Responds quickly and proactively to guest's concerns.
• Understands the brand's service culture.
• Drives alignment of all employees, team leaders and managers to the brand's service culture.
• Sets service expectations for all guests internally and externally.
• Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.
• Verifies all banquet functions are up to standard and exceed guest's expectations.
• Provides services that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Serves as a role model to demonstrate appropriate behaviors.
• Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis.

Managing and Conducting Human Resource Activities

• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Conducts performance reviews in a timely manner.
• Promotes both Guarantee of Fair Treatment and Open Door policies.
• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.
• Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results.