IT Business Analyst – Health & Safety at Trafigura

Main Purpose:

• We require an accomplished Business Analyst with in-depth experience of requirement gathering and detailed business process analysis to enable the delivery of complex software development projects.
• Within this role, the candidate will be responsible for understanding and verifying business cases for change, completing business process analysis, and defining business requirements, functional requirements, design, testing and go-live.
• This will be implemented across multiple projects within Health & Safety team. The candidate will manage relationships and expectations with business stakeholders and sponsors and support development and test teams throughout the entire delivery lifecycle and BAU.
• The candidate will be expected to apply structured analysis and problem solving in areas they maybe not have business domain knowledge and experience.

Knowledge Skills and Abilities, Key Responsibilities:

• Broad knowledge of HSE and Health&Safety (must-have)
• Proven ability to act as a bridge between the business and highly technical developers located in remote offices, translating business concepts into requirements that are implementable
• Expected to have 4+ years’ experience of business analysis specifically in implementation and support of Enterpise IT, preferably for Health & Safety, HSE domain
• Strong oral and written communications with strong inter-personal skills to collaborate with vendor teams and global IT owners with attention to micro level details.
• Able to support quality assurance test cycles and support testing, defect resolution processes.
• Strong Change Management skills, ability to manage several projects simultaneously while working under pressure to meet deadlines.
• Experience of a variety of software development methodologies (e.g. continuous integration, iterative development) and software product implementation, upgrade, maintenance and support. Experience of defining requirements for interfaces between application components or systems and support in the development and testing thereof
• Able to self-manage and regularly prioritise and plan activities across multiple project work streams
• Demonstrate good knowledge of business processes and associated technology
• Work effectively within an inclusive team and actively support the development of individuals and teams, both formally and informally
• Excellent written and verbal communication skills

Key Responsibilities:

• Develop and maintain working relationships with business stakeholders
• Responsible for clearly articulating target business processes and the business requirements and functional design to enable change.
• Support development & quality assurance teams to ensure a solution meets its business requirements.
• Support change management and training teams to prepare business stakeholder for process and functional change (good-to-have)
• Provide third line support for production issues.
• Coach and Mentor the vendor functional team members for the assigned work stream.
• Own the BAU delivery and product support for Cloud applications.
• ​Stay updated on developments in ESG and Sustainability, including legislation and IT advancements, while contributing to and maintaining Trafigura's IT Knowledge Base to ensure it remains accessible and up to date.
• Leverage IT technologies to support Health & Safety policy initiatives within Trafigura.
• Closely collaborate with Trafigura’s business stakeholders on Business Processes and IT solutions that align with ESG & Sustainability objectives, providing insights from an IT solutions perspective to support the integration of ESG & Sustainability considerations into Trafigura’s business strategies and operations.

Key Attitudes / Competencies:

• Delivery focused
• Develop and maintain close relationships with business and IT stakeholders
• Team worker, mentoring of junior IT Business Analysts
• Good communicator, engaging and able to work with offshore teams across various time zones
• Ability to make decisions & thrive in a fast-paced environment

Key Relationships and Department Overview:

Key Relationships:

• Robust collaborative relationship with business stakeholders, architects, developers, project managers, implementation/outsourcing partners & other business analysts
• Testing and training groups