Job overview:
We’re seeking a dedicated and detail-oriented PMO Analyst to join our Project Management Office (PMO) team to support our Transversal projects and programmes on a 6-month fixed term contract. In this key role, you’ll support Project and Programme Managers to ensure successful delivery aligned with AXA UK&I’s governance frameworks. You’ll be responsible for maintaining high-quality project data, supporting governance activities, tracking risks, issues, benefits and assisting with financial and administrative tasks.
Key responsibilities:
- Support Project/Programme Managers to deliver projects aligned with AXA UK&I governance standards
- Prepare and manage materials for Change Governance Boards and programme reporting
- Use the PPM tool for resource allocation, project setup and access control
- Track and report risks, issues, dependencies and benefits
- Maintain project data quality, conduct audits and update SharePoint (org charts, leave, communications)
- Support resource onboarding, inductions, kit requests, and access approvals
- Assist with financial tasks, monitor project budgets, and ensure compliance with standards
Work arrangements:
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means attending the office, visiting clients or attending industry events.
Working Hours & Shift Pattern:
You’ll work full time, 35 hours per week over 5 days
Your skills & experience:
- Experience in a project support or PMO role within the financial services industry, with a keen eye for detail and a track record of producing high-quality governance materials and reports
- Proficiency with PPM tools for resource management, project setup and access control
- Ability to track and report risks, issues, dependencies, and benefits, ensuring accountability across project teams
- Skilled in collating audit materials and maintaining project documentation on SharePoint, including updating org charts, leave tracking and communications
- Familiarity with financial processes, including SoW sign-offs, invoice approvals and budget monitoring
- Effective communication skills, capable of interpreting data from multiple sources into clear, impactful reports to influence stakeholders at all levels
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What you’ll be doing:
- Support the building of a transformational customer experience meeting broker needs.
- Prepare, design, implement and review agreed broker development plans.
- Review progress of initiatives against plan and take remedial action as appropriate.
- Undertake GWP reviews to identify areas for improvement and lead conversations with brokers to agree actions to drive the business forward.
- Plan, forecast and set the operational broker targets to achieve the strategic development plan of each regional branch.
- Communicate internally and externally AXA's SME strategy through engagement with stakeholders.
- Prospect potential new opportunities and markets. Identify new deals, assess feasibility and oversee implementation of new deals.
- Support Regional Branch Managers and Account Managers to develop local relationships, strong conversion, and improve retention rates.
- You will work away from home/office regularly visiting client sites to build broker relationships
Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply.
What you’ll bring:
- Technical Insurance or Financial Service experience in an Account Management role.
- Understanding of underwriting & risk management principles.
- Product knowledge including package, property owners, commercial combined and fleet.
- Understanding of commercial SME markets, broker markets, software houses and competitors commercial SME products.
- Highly motivated and capable of working across function and within a team.
- Understanding profitability of business within the intermediary channel.
- Advanced sales and negotiation skills.
- Proven relationship management and negotiating experience at senior level.
- Experience of business planning.
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