About the role
- As Head of Legal, People Place & Regulation, you will provide leadership across five specialist teams—Community, Employment, Housing & Neighbour Nuisance, Litigation, and Regulatory & Enforcement. Reporting to the Assistant Director, you will play a key role in operational leadership, deputising as required and ensuring the delivery of high‑quality, insightful and solutions‑focused legal services.
- You will also take a lead on cross‑cutting legal initiatives, oversee risk and LEXCEL compliance, support income and performance management, and carry a personal caseload of complex and sensitive matters.
- This is a pivotal leadership role in a fast-moving, politically dynamic environment where your work will influence major decisions and real‑world outcomes for Manchester, Salford and our wider partners.
About the Candidate
What we’re looking for
- We’re seeking an exceptional legal leader—credible, collaborative and forward‑thinking. Someone who can bring people with them, inspire confidence, and deliver outstanding results across a large and varied portfolio.
You will bring:
- Solicitor, Barrister or Chartered Legal Executive status (with litigation rights).
- Significant experience managing complex legal work in a large, multifaceted organisation.
- Proven ability to build strong, trusted client relationships, including on sensitive and high‑profile matters.
- Demonstrable experience within at least two of the following areas; Community (Adult Social Care & Education), Employment, Housing, Litigation and Regulatory & Enforcement
- Strong strategic thinking, political awareness and the ability to influence at senior level.
- A track record of leading teams, driving performance, and delivering high‑quality legal outcomes.
- Understanding of the wider national policy landscape for local government.
What we offer
You’ll join an accredited service that values innovation, professional development and flexible working. Benefits include:
- Competitive salary with annual pay progression
- Hybrid working
- Local Government Pension Scheme
- 26 days’ annual leave (rising to 31 after five years)
- 24/7 Employee Assistance Programme
- A wealth of additional staff benefits and development opportunities
End Date: 12th April 2026
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About The Role
Working Hours: 35 Hours Per Week (Occasional evening and weekend work as required by the service)
This role is subject to -
2 References - where possible we require 3 years' history.
As part of the Admissions Team, you will play a key role in delivering a professional, friendly and efficient admissions service across multiple MAES centres and partner venues. You’ll be supporting prospective learners at the very start of their journey answering enquiries, helping them navigate the application process, supporting assessment sessions, and ensuring a smooth transition into learning.
This is a fast‑paced, people‑focused role where no two days look the same. You’ll work closely with curriculum teams, engagement staff, learning support and business support colleagues to ensure learners receive clear, accurate and timely information about courses, assessment requirements and next steps.
Key Accountabilities:
- Provide a high‑quality, friendly and professional first point of contact for enquiries from prospective learners, staff and external partners.
- Respond to phone, email and in‑person queries regarding courses, assessments and the admissions process, using tact, diplomacy and established procedures.
- Offer basic course information and signpost learners towards appropriate curriculum contacts or advisors when needed.
- Support the scheduling, organisation and delivery of assessment sessions across MAES centres and community venues (e.g., libraries, job centres), ensuring rooms, resources and IT systems are prepared.
- Register learner attendance, support on‑the‑day logistics, and assist staff and learners during assessment and enrolment activities.
- Carry out administrative elements of the assessment process, such as scanning evidence, filing assessments and preparing learners to start their programmes of study
- Support learners with completing applications or ‘Register Your Interest’ forms and ensure any required evidence is collected.
- Complete accurate eligibility checks (e.g., residency, ID, prior qualifications) following defined procedures and escalate complex cases appropriately.
- Assist with enrolment and induction processes, ensuring learners receive the correct information, paperwork and support services (e.g., ID badges, induction packs).
- Update and maintain learner information within management information systems accurately, following agreed procedures.
- Ensure assessments, evidence and admissions documents are filed and stored correctly to support compliance and audit requirements.
- Produce basic reports or data extracts when required, ensuring accuracy and attention to detail.
- Work collaboratively with Admissions, Curriculum, Engagement, Learning Support and Business Support teams to ensure smooth learner transitions and aligned processes.
- Liaise with curriculum staff regarding course availability, assessment requirements and learner follow‑up.
- Provide support across different MAES centres where required to meet operational demand.
- Prepare and maintain resources for admissions activities, including stationery, forms, digital files and room setups.
- Complete documentation, correspondence and administrative tasks accurately and within agreed timescales.
- Support general office functions, procurement of supplies and day‑to‑day centre operations as part of the wider Business Support team.
- Contribute to improvements in admissions processes by providing feedback on recurring issues, learner experience and operational challenges.
- Maintain a personal commitment to professional development and service improvement.
- Demonstrate “Our Manchester” behaviours in all interactions and ensure equality, diversity and inclusion are upheld throughout the admissions experience.
About the Candidate
- We would love to hear from you if you are passionate about making a real difference to people’s lives, have strong interpersonal skills, and are organised, motivated, and ready to be involved in a new team within the service.
Essential requirements for the role:
- Consent to an apply for an enhanced disclosure check.
- Strong IT skills, advanced proficiency in Microsoft Excel
- An apprenticeship relevant to the role (e.g., Business Administration, Customer Service, Team Leading, or Management) or an equivalent qualification is required, or a willingness to achieve one within two years.
End Date: 26th March 2026
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About The Role
- Working hours: 35 hours per week, full time
- Applicants must have existing right to work in the UK, as visa sponsorship is not available for this position.
This role is subject to:
- Legal right to Work - in accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment
- 2 references - where possible, we require 3 years' history
Qualification - English Language / Literature GCSE at Grade 4 / C or above (or equivalent)
- The Executive Members Office is part of Legal and Democratic Services and provides dedicated PA support to the 9 Executive Members of the Council.
- We are seeking to appoint experienced, enthusiastic and highly motivated PAs to provide dedicated support to the Executive portfolio holders and cover for the other PAs in the team as required.
- Working in the Executive Members Office, you'll have excellent communication skills to deal confidently with Councillors, Senior officers, outside agencies and government departments, MP’s and members of the public.
About the Candidate
- This is a busy and demanding position and requires the ability to prioritise workloads, deliver a professional and responsive service, communicate effectively, meet tight deadlines and demonstrate a keen eye for detail. Your time will be divided between traditional PA duties such as diary and email management, arranging meetings etc and progressing casework on behalf of the Executive Member.
About Us
Benefits we offer
- Generous holiday allowance - Enjoy up to 26 days annual leave per year plus bank holidays. Increasing to 31 days after five years of local government service. Want more leave? You can purchase up to two additional weeks.
- A buzzing pension - You’ll be enrolled in the UK’s largest local government pension scheme, with plenty of options to top up your benefits. Includes life cover of three-times your salary as a lump sum.
- Enhanced parental and carers leave - Take advantage of our enhanced family leave options, designed to provide ample time for you to bond with your new born or support your family during critical life events.
- Brilliant perks - Access a range of discounts, from saving on the weekly shop to holidays and days out with MCR+. Plus discounts on phone contracts, cycle to work scheme, free flu jabs and eye tests, and more.
- Learn and grow - We are dedicated to nurturing talent and providing you with the tools to thrive. Take part in a diverse set of learning opportunities, from workshops and training sessions through to apprenticeships and qualifications. All this begins with our comprehensive onboarding process.
- A Good Employment Charter member - We are committed to offering secure, flexible work and embedding fairness into everything we do. We review pay annually, recognize three trade unions, and are constantly working to offer the best possible health and wellbeing support throughout all stages of your working life.
- Up to 3 days volunteering leave - Give back to the community with three days pro-rate of paid volunteering leave, in addition to existing benefits.
- Creating an Inclusive Team at Manchester City Council
End Date: 26th March 2026
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