Job Vacancies at Mastercard

Role Overview – Manager, B2B Partnerships

• Operating worldwide, the MasterCard Verticals team leverages MasterCard’s assets to open up new business in non-traditional sectors.
• The team partners with industry leading organizations to orchestrate new value, drive new solutions, or effect new partnerships to better serve end-customers, markets and ecosystems.
• The card and non-card, business-to-business (‘B2B’) payments space represents a significant new opportunity for Mastercard. If MasterCard is to deliver new value in this space, it needs to think big, be engaged and diligent to win the trust of end customers to help them support their corporate clients.
• The Verticals team has been developing partnerships, a platform vision and an approach to address historic pain points around B2B Payments. We are also leading the way to transform B2B payments by embedding payments into the business process and create new value at multiple levels.
• The Verticals team requires a Manager to drive measurable customer success by working with solution integrators, consulting organizations, internal Mastercard teams and ecosystem stakeholders to support B2B partnerships and their sales campaigns and enablement programs for suppliers on digitized payments (card and non-card). The Manager will provide leadership and coordination across multiple teams and stakeholders such as regional Sales, Product, Issuer, Acceptance, Services and PMO.
• Does delivering on a big vision from the ground up excite you?
• Do you like to think big, ask hard questions and work with others who share the same passion to do big stuff that matters?
• Do you have passion for helping MasterCard to enter new spaces, opening new opportunities and possibilities for the company, its partners and customers?

Role

• Responsible for supporting B2B partnerships with selling commercial payment solutions such as virtual cards. In the future there is an opportunity to expand to other payments like digital currencies and non-card payment modalities.
• Identify and maintain ongoing communications with internal and external stakeholders, business customers and their suppliers, related partners and third parties as needed.
• Collaborate with our PMO to prepare and distribute program and executive leadership updates as needed, including measurements against GDV targets
• Establish partner governance and conduct structured update meetings with key contributors
• Build and maintain senior management relationships within the key partner and customer relationships.
• Develop deep understanding and insights into the respective B2B platforms, their capabilities, and strengths, and identify opportunities for Mastercard to provide solutions to expand payment features for their customers.

All About You

Essential knowledge, skills and experience:

• You have an understanding of how businesses large and small make payments and receive payments.
• You have Business to business (B2B) network, procure-to-pay and ERP awareness
• You have an understanding of the payment ecosystem and associated best practices, including acquiring banks, payment facilitators and issuers
• You have sales and partnership experience, including running sales cycles, deal strategy and establishing distribution channels through partnerships.
• You are strategic in approach, solution oriented and understand and address inter-dependencies and real issues to manage partner and customer sales situations.
• You are detail-oriented and have a clear definition of requirements and timelines.
• You have experience managing to customer expectations on deliverables and milestones
• You are experienced with managing matrixed organizations and leading them to success
• You take initiative, and collaborative with extended team members
• You are organized and efficient in work processes
• You can navigate complex organizations and matrixed teams to achieve goals.

Desirable or additional capabilities:

• Global expertise, working with international teams
• Strong understanding of one or more key corporate business roles, specifically, procurement/sourcing, payment/treasury and/or regulatory/supply chain risk management.
• Familiarity with commercial card programs – how they work and commercials.
• Familiarity with payments leveraged by corporate and government agencies.

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Our Purpose

• Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

• Managing Consultant, Advisors – Strategy & Transformation
• Mastercard Services provides cutting-edge data analysis and services to Fortune 500s, governments, and nonprofits to make multimillion-dollar business decisions and grow their organizations. Our Advisors Client Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Mastercard Advisors works with a diverse global customer base across industries, from banking and payments to retail and restaurants.
• The Advisors Client Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Strategy & Transformation consultants lead clients through impactful decision-making as they tackle strategic, tactical, operational, and transformational business challenges. They apply a broad set of problem-solving techniques to improve the client’s overall strategy, performance, and operations.
• This role will focus on building and growing the Retail & Commerce (R&C) practice at Mastercard, within the Strategy & Transformation specialisation. The R&C Managing Consultant will engage with Mastercard insights and diverse range of technology platforms, strategic consulting offerings, and marketing activation services. The R&C Managing Consultant will serve regional and global clients across financial institutions, digital & fintech players, and retail & commerce verticals and help clients develop and implement strategies to acquire new consumers, increase activation, deepen engagement, and build loyalty. 
• You are a great fit if you have experience in strategy, transformation, and analytics at a retailer, including e-commerce platforms, and/or a strategy consulting background with projects in retail strategy and insights (if so, please feel free to list the types of retail clients). But even more importantly, you are highly customer centric, like working with teams to solve complex and ambiguous problems, and can build trust-based relationships with clients while helping them challenge the status quo.

Roles and Responsibilities

Client Impact

• Lead client engagements across Retail and Commerce and Digital Partners
• Build retail and commerce practice by developing a robust understanding of Mastercard products and data analytics
• Develop strong value-driven narratives and customised presentations to support new business pitches
• Work closely with business development teams for an effective joint go to market and ensure best in class value delivery
• Own key relationships with mid-level to senior client stakeholders and independently assess client agenda, internal culture, and change readiness
• Develop strategies and programs for large, regional, and global clients by leveraging data and technology solutions to unlock client value

Team Collaboration & Culture

• Lead team to creative insights and sound business recommendations, and deliver impactful client presentations while growing team members’ roles and skills
• Provide analytical and day-to-day project delivery team leadership, and create a collaborative and inclusive environment for all levels
• Collaborate with internal Mastercard stakeholders including Product and Business Development to scope projects, create relevant solutions for clients, and build the firm's intellectual capital
• Provide on-the-job training, coaching, and mentorship to junior consultants

Qualifications

• 6-8 years work experience in consulting, corporate strategy, business intelligence, business line management, or product management as well as undergraduate degree
• Understanding of UK digital partners and merchants, experience at retail -focused consultancy or e-commerce platform strongly preferred
• Experience working on consumer engagement and acquisition projects or initiatives (lifecycle marketing, CRM, loyalty programs, customer journeys, channel strategy, segmentation, etc.)
• Experience coaching and managing teams across multiple consulting engagements that involve structured problem solving and stakeholder management
• Experience managing key client relationships and leading conversations with senior internal and external stakeholders
• Knowledge of business KPIs, financials, and organizational leadership
• Ability to identify new business development opportunities, and experience drafting proposals and scoping new opportunities
• Logical, structured thinking, and affinity for detail while retaining a big picture view
• Advanced Word, Excel, and PowerPoint skills
• Ability to manage multiple tasks and clients in a fast-paced, deadline-driven environment
• Ability to communicate effectively in English
• Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs

Preferred qualifications

• Experience generating new knowledge or creating innovative solutions for a firm
• Relevant industry expertise
• MBA or master’s degree with relevant specialization (not required)
   

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Role

• Provides advice and guidance on the SIPS Regulation, the PISA oversight framework and various Bank of England Codes and supervisory statements to Regulatory colleagues and internal business teams most impacted by oversight, building close trusted relationships and establishing a reputation as the subject matter expert
• Providing legal/regulatory advice to business stakeholders on the impact of oversight requirements on product development and technology and contributing subject matter expertise with respect to operational requirements, policies and procedures
• In partnership with Compliance, engaging with the European Central Bank, National Bank of Belgium and Bank of England on oversight issues, as well as advocating and defending Mastercard’s position or approach
• Assessing the impact of external regulatory initiatives on Mastercard, working across the business to develop positioning and drafting relevant consultation responses
• Acting as a liaison to business and/or functional departments in connection with regulatory engagements including regulatory examinations, meetings and other interactions.
• Managing external counsel as necessary, and reviewing and analysing regulatory advice for advancing strategic initiatives

All About You

• A lawyer qualified to practice within the Europe region, with mid-level experience, ideally to have included time working in-house within a retail bank, regulated payments business or central bank/relevant regulator
• A strong understanding of systemic importance / prudential regulation, combined with the role of Financial Market Infrastructures within the payments ecosystem
• Solid understanding of relevant Europe payments regulation and the broader regulatory and policy landscape
• Excellent written and verbal communication skills, combined with an ability to communicate complex regulatory issues in simple and concise terms
• Must demonstrate a proactive, time sensitive, results driven approach in carrying out all duties, obligations and responsibilities
• Experience of operating within a multi-faceted organisation working closely with a variety of teams – legal, public policy, communications, commercial, finance etc
• Self-starter / motivated to work independently and as an effective team member
• A strong commercial awareness, risk-based approach and “yes, if” attitude to providing regulatory advice

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About The Role

• As Head of Sales for Dynamic Yield in Europe, you will be responsible for driving revenue growth in the region by acquiring new customers and expanding existing relationships. You’ll build and manage a high-performing team of 20+ individuals, develop go-to-market strategies, and work cross-functionally to ensure customer success and retention.
• The ideal candidate is passionate about delivering data-driven, customer-focused solutions to customers, highly motivated, intellectually curious, solutions-oriented and possesses an entrepreneurial mindset. Additionally, the ideal candidate is well known for being highly collaborative, managing projects to flawless completion, and passionate around building successful teams.

Key Responsibilities:

• Set and monitor sales objectives for the European team, ensuring achievement of quarterly targets under a specific incentive plan.
• Coach, develop, and, when necessary, make decisions on team composition to ensure high performance in a SaaS sales environment.
• Oversee a core team of 20+ people, while also indirectly managing additional supporting functions comprising more than 40 individuals
• Collaborate with supporting functions (sales engineering, partnerships, lead generation) to maximize team effectiveness.
• Maintain a small individual sales target focusing on key or strategic accounts.
• Ensure the team is well-supported and that cross-functional collaboration is effective.

All About You:

• Extensive sales leadership experience in SaaS and martech, with a track record in business development and client-facing roles. Brings a strong aptitude for consultative selling and consistently driving revenue growth.
• Proven track record of managing large, geographically dispersed teams and delivering results in a high-performance environment.
• Experience working within or alongside large enterprise organizations; ability to navigate complex corporate structures.
• Strong organizational skills, sense of urgency, and ability to implement effective coaching and performance management processes.
• Deep understanding of the SaaS business model, ideally with experience in martech and knowledge of Dynamic Yield’s competitive landscape.
• Exceptional relationship builder who conveys credibility and confidence, with the ability to influence stakeholders, navigate complex conversations, and challenge constructively when needed.

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The Role

• Structure, draft, and negotiate commercial contracts ranging from simple, high-volume statements of work to complex partnership and novel/strategic deals through transactional agreements, consulting agreements, technology agreements, marketing and promotional campaign agreements
• Liaison in aligning and collaborating across various business and legal teams, including with regional counsels
• Advise and support on product development and go-to-market implementation
• Strategic partner and trusted advisor to a demanding, fast-paced business unit, counseling the business on deal-specific as well as general business matters
• High level of interaction with business clients
• Manage and advise on wide-ranging legal issues including data usage/privacy, intellectual property, compliance and regulatory by partnering with subject matter experts and other stakeholder teams, and balancing these issues against reputational risk to ensure consistent alignment with corporate strategy, internal policies and procedures and applicable laws and regulations; and
• Provide back-up support to international colleagues, as needed

All About You

• A UK or other jurisdiction qualified lawyer
• Solid transactional training and experience (preferably from a highly reputable law firm)
• Strong drafting and negotiations skills with the ability to manage complex issues and deal structure
• Fluency in English (any other EU languages a bonus)
• Ability to manage, perform and enjoy highly repeatable and high volume work in addition to strategic and unique issues
• Pragmatic, solutions-oriented, business-friendly, creative, thought provoker, and an advocate for the business with a “let’s make it happen” attitude;
• Must have leadership skills in bringing different perspectives together and work through competing priorities
• Able to work independently and collaboratively in a truly global organization
• Must multi-task effectively in an extremely fast-paced team environment with short turnaround times
• In a role that sits truly at the coal-face, you will have strong communication skills and the ability to handle significant customer contacts
• A team player willing to take on responsibilities and roles that support the immediate team, the region, and the wider Mastercard family
• This job description is not exhaustive, and the job holder may be required to undertake additional duties from time to time to ensure the smooth running of the Services business unit.