Jobs at L'Oréal

A DAY IN THE LIFE

• You’ll be joining the strong L’Oréal UKI Consumer Product Division Demand Planning team. This role sits at the heart of our NYX Professional Make Up business, connecting Supply Chain, Marketing, Commercial and retailer teams to ensure a smooth execution of our plans on this dynamic brand.
• Your role is anything but ordinary and every day can be different. The Supply and Operations Planner is key to the brand’s success in the UK, managing the end-to-end supply chain planning for this brand. The successful candidate will be the voice of the NYX Professional Make Up Supply Chain in the Consumer Products Division, co-ordinating stakeholders across the business. You will lead and manage the critical path for all launches, promotions, and special events for the brand, bringing the various functions together, ensuring deadlines are respected, and any risks/delays are proactively communicated to all stakeholders. You will also be the forecast lead of the brand’s sell-in forecast, working closely with the brand and the accounts teams to achieve strong forecast accuracy and service levels. You will be presenting and sharing regular supply chain KPI reports highlighting the success and challenges of the brand to all key stakeholders, including summaries for the monthly Forecast Validation Meeting with the CPD management committee.
• You will also be the key link between the UK business and our stakeholders in S&OP teams in Paris. You will champion our collaboration with the S&OP teams to ensure a high level of integrity in information sharing and effective problem-solving through a continuous improvement mindset.
• The Supply and Operations Planner role is a fast-paced, challenging, and rewarding role that sits at the heart of L'Oréal's commitment to beauty and customer satisfaction.

WHO YOU ARE

• Customer-centric (both internal and external), with experience in Supply Chain 
• Comfortable to build strong relationships and able to influence internal stakeholders.
• Able to reach mutually acceptable solutions to complex problems which arise; level-headed, happy to manage and resolve issues under pressure.
• Very organised and have a keen eye for detail.
• Resilient and able to work in a fast-paced, dynamic, constantly changing environment.
• Someone with strong collaboration & relationship building skills, comfortable working with different brand teams and functions
• Someone with good knowledge on excel and possibly Power BI

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A DAY IN THE LIFE

• A typical day might involve collaborating with brand partners to build a consensus forecast, integrating commercial insights with financial trends and historical sales data. 
• You'll spend time challenging and refining forecasts, working closely with Business Planning and Sales & Marketing teams to ensure alignment. You'll present your findings to senior management, highlighting key risks and opportunities. Regular communication with S&OP and supply planning teams is crucial, requiring clear and concise updates on forecast changes. 
• In addition to core forecasting responsibilities, you'll actively drive process improvements, optimize catalogue management, and contributing to better efficiencies and customer service. You will also be involved in brand management committees, proactively leading and contributing to supply chain initiatives.

WHO YOU ARE

• You have demonstrable experience in product planning. Demand planning experience is a plus.
• You are confident developing demand forecasts, reviewing historical sales trends, promotion plans and other known activities adjusting the operational forecast.
• Have a strong understanding of factors influencing sales forecasts.
• Exceptional communication and stakeholder management skills: ability to simplify complex information.
• You show advanced proficiency in Excel. Experience with FuturMaster and SAP is highly beneficial.
• Proactive, continuous improvement mindset. Willingness to challenge existing processes.
• Ability to effectively coordinate planning topics and be the ambassador of supply chain topic within the brand.