Vacancies at Diageo

Responsibilities:

• Responsible for working with the pilot market and GPO colleagues to deliver the design, development and implementation of all critical workstreams within the pilot; from planning to execution.
• Key point of contact with external providers on overall project plan / workstream plans ensure internal / external teams working at maximum efficiency & effectiveness.
• Set performance metrics / standards for delivery, provide regular updates including course correction recommendations where appropriate.
• Encourage & Lead a team of project managers (direct/indirect reporting line) on the various workstreams to ensure individual initiatives delivered on time & in budget
• Provide customer first / commercial leadership as project gets underway
• Work with pilot steering committee to ensure regular drumbeat of performance updates / comms to wider collaborators
• Key contact from Global Commercial to pilot team members. Will need to work in close collaboration with GPO, technology teams, service delivery and markets across all levels of Diageo, as well as partners and third-party suppliers.

Key competencies

Technical

• Experience on Orchestrating Ground-breaking Projects.
• Strong Drive and ability to influence. With a strong commercial understanding with a passion for excellent customer outcomes. And a ‘one office’  approach.
• Proven program/ project planning and execution skills in handling sophisticated change and transformation programs/projects
• Proven project and modelling skills, to represent information in forms that improve decision making and communications.

Leadership

• Excellent communication, documentation skills as well as negotiation/conflict resolution skills
• Stakeholder management
• Self-driven and can empower other towards project goals

Required qualifications

• Proven understanding of CPG industry, Commercial / customer management, Revenue Growth management, Trade Promotions Management and Order to Cash Value Stream desired.
• Minimum Bachelor’s degree (BA, BS) or equivalent in Business Administration, Business Management, Engineering, Human Resources Management, Public Relations & Communications.
• Minimum 10+  years experience in an interpersonal with a hands-on experience in Commercial / Project &  Organisational change/transformation roles, including 4-6  years of experience in people & team management
• Excellent understanding of Global Change delivery and program lifecycle
• Experience of using a variety of project and business organisational change methodologies
• Fluent in MS Office.
• Understanding of Continuous Improvement techniques

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About the role

This role requires solid commercial cross functional expertise, and experience working in different market archetypes.

Responsibilities:

• Working with Global Process Leads and markets to identify the most critical capability gaps across both M&E and Customer Contract Management;
• Supporting the market as they address these gaps
• Co-Create and design solutions across all enablers to address gaps and review how we Measure & Evaluate our Customer Investments
• Work with local commercial leaders to Deploy these solutions in specific markets
• Once deployed, continue to drive the continuous improvements required to reach the desired capability standard

You will be given support and guidance by the incumbent Global Process Leads, and there will be dedicated GPO training to build your own capability.

This role partners with various stakeholders, including GPOs, in-market commercial, and operational teams to drive process improvements.

About You

• Demonstrate solid understanding of commercial processes
• 10+ years of Commercial (Sales Ops, RGM, Senior Customer Management, and/or Customer Marketing) experience in TBA / FMCG
• Ability to inspire teams through influencing skills and stakeholder management
• Ability to collaborate efficiently and foster strong relationships cross functional/ cultural/ regional teams with in a fast-moving complex environment
• Be externally curious to anticipate trends, and adopt quickly
• Ability to deep dive in specific topics as well as think on strategic level
• Proven change management and project management skills
• Process improvement and standardization experience is essential
• Ability to design, document new processes and define effective roll-out and embedment/ adoption while acting decisively

Ideally candidates would have broad commercial experiences, including:

• Strategy Development
• Market Analysis
• Sales and Revenue Management
• Customer Relationship Management
• Supply Chain Optimization
• Financial Management
• Team Leadership
• Cross-Functional
• Compliance and Risk Management