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Role Summary
The University of Birmingham has a proud and illustrious sporting history and we are looking to appoint a BUCS Administrator (BA) to continue this tradition. The BA will play a key role in the delivery and development of our University’s BUCS teams and athletes throughout the year. The role is responsible to ensure the highest standards are met for our students and visiting teams, which includes effective support, particularly in the areas of fixtures, training, matches, events, health and safety and equipment. The BA will also support the Club Development Team’s work in providing long term sustainable development of the sports club infrastructure to enhance the University of Birmingham’s BUCS and National League positions.
Main Duties
BUCS, sports fixtures and regular training administration
Birmingham has an extensive and vibrant competitive student sport programme. The BA will be responsible for the efficient planning, organisation and coordination of all club fixtures and booking of facilities for training.
- To ensure the efficient co-ordination of fixtures, both British Universities & Colleges Sport (BUCS) and local/national leagues, including production of fixture lists and all communications with relevant parties (to include UBS clubs, other Universities and their clubs and BUCS).
- To actively communicate alterations and cancellations of fixtures to other institutions and UBS team.
- Ensure the University of Birmingham and its sports clubs meet all national governing body and BUCS rules and regulations, including but not limited to:
- appointment of qualified officials;
- provision of appropriate home facilities provided by working in partnership with UBS Operations and UoB Estates staff;
- coordination of appeal cases, following disputed fixtures/results, to ensure resolution in the appropriate timeframe;
- provision of first-aid and ambulance cover for matches and events; and,
- ensure clubs exceed minimum safety requirements.
- To liaise with Operations staff to ensure the efficient delivery of BUCS events, competitions, championships and meetings hosted by the University of Birmingham and ensure clubs meet their commitments in hosting such events.
- Organisation of transport for UBS club throughout the season to ensure cost effective and appropriate transport is booked.
- Maintaining accurate records relating to budget expenditure on items such as accommodation, transport, equipment, and facility hire.
- To attend BUCS regional meetings, BUCS Conference and any other meetings and events as necessary.
- To manage disciplinary issues raised in relation to BUCS after consultation with the Club Development Manager and the Sports Officer. Collate reports and evidence outlining key points of incidents which may occur.
- To ensure sport club webpages contain up to date and relevant BUCS information.
Health & Safety
The BA is responsible for the implementation and monitoring of Health and Safety policies and procedures relating to sports clubs, primarily in relation to representative fixtures and events. The BA will:
- Annually review and update club risk assessments and ensure annual inventories are undertaken by sports clubs and maintain an accurate record of all sports club equipment.
- Inform UBS H&S Adviser of new/forthcoming events the team are working on, to enable best practice.
- Be responsible for ensuring club committees update club constitutions, codes of practice/duty of care documents, amending existing policies to meet required standards.
Other Duties
- It is a requirement of the post holder to be conversant with and work to UBS’s Safeguarding Children and Vulnerable Adults Policy and Procedures.
- To assist the University in Open Days and participation events such as Sports Fair, Alumni Open Day and other UBS Big Events.
- To actively participate in job chats and personal development reviews; agree objectives and targets and work to achieve these within agreed timescales.
- To undertake any other duties that may reasonably be required and which can be accommodated within the post holder’s grading.
Working Hours
- Average working hours are 35 hours per week
- There is an expectation that during term time the post holder will work longer days on a Wednesday and some weekend work to support the business as required.
Required Knowledge, Skills, Qualifications, Experience
Qualifications
- GCSE Maths and English (minimum Grade C) or equivalent
Knowledge
- An in-depth understanding of BUCS rules and regulations
- Knowledge of student sport and the complexities of working in a student environment
- Good understanding of National Governing Body competition structures and delivery methods
- Understanding of equity and diversity relating to sporting provision
Skills
- Demonstration of strong organisation skills
- Excellent attention to detail
- Ability to prioritise workload
- Ability to work both collaboratively with a team and autonomously
- Ability and track record of working as part of a busy team and working effectively under pressure to tight deadlines
- Effective problem solving and decision-making skills
- Good communication skills
- A high-level understanding of Word, Excel and PowerPoint
- Positive attitude towards CPD
Experience
- An empathy with working within a student environment
- Extensive experience in administrating sports clubs within these structures
- Experience of successfully leading others, preferably in both direct supervision of other paid employees and of volunteers
- Energy, commitment and enthusiasm to work evenings and weekends as required
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Role Summary
This role will be working with various age groups from 6 weeks-4 years supporting both the children and colleagues and entail light domestic duties as and when required in the playrooms.
This role as a Nursery Assistant is working up to 35 hours per week for a private early years day nursery based in leafy Edgbaston, next to the University of Birmingham campus offering excellent public transport links. You will receive a generous package of benefits including:
- 40 days paid holiday a year (depending on working hours)
- 1 paid day a year for volunteering
- 2 paid staff training days
- Occupational sick pay
- Discounted gym membership at the new sports centre
- Recognition scheme
- Staff discount on childcare
- An in-depth induction to the nursery including EYFS
- Ongoing training and development opportunities
Main Duties
- Provide high quality, positive care for children through social, emotional, educational, and practical interaction, nurturing, and guidance.
- Make sure the children are kept safe, are well, and that Child Protection Procedures are followed.
- Contribute towards observations and keep recording of the activities and progress of children.
- Partner with parents/carers to keep them informed of their child’s day and progress.
- Organise, maintain and ensure a clean, tidy, hygienic, safe, child-friendly environment.
- Help to supervise activities such as arts and crafts, cooking, reading, music, and outdoor and physical activities.
- Maintain toys and equipment.
- Feed babies and ensure the nutritional needs of children are met, complying with Food Safety Regulations.
- Change nappies and help children with potty/toilet training.
- Help children to learn social, emotional, numeracy, language, and practical skills.
- Work with staff within the nursery to provide a high quality nursery service.
- Work with outside professional bodies or agencies as appropriate.
- Implement the daily routine of the nursery.
- Participate in meetings out of hours annual staff meeting
- Follow the nursery’s practices, processes, and procedures. E.g. positive behaviour management techniques.
- Learn about developments in childcare and undertake training as required.
- Ensure the health and safety of colleagues and children, complying with all Health and Safety requirements.
- Treat everyone with dignity and respect, support equality, and value diversity.
- Undertake other duties as required.
Required Knowledge, Skills, Qualifications, Experience
- Hold a full and relevant childcare and education qualification to NVQ Level 2/3 or equivalent.
- Where possible GCSE English Language and Maths at Grade C or above.
- Experience in working with children from birth to 5 years and positive behaviour management.
- Knowledge of developments in early years of education and willingness to undertake training.
- Knowledge of legislation, regulations, inspection criteria, and curriculum relevant to Early Years.
- Understanding of how to ensure health and safety and hygiene in a childcare setting.
- Understanding of and commitment to Child Protection procedures.
- Suitability and ability to care for children, including the ability to deal with challenging behaviours.
- Ability to communicate well and work well with children and adults from diverse backgrounds.
- Reliable.
- Punctual.
- Ability to write legibly and present information well.
- Ability to work well as part of a team.
- Good organisational skills.
- Ability to learn and understand how diversity considerations affect early years’ childcare.
- Ability and willingness to take on duties as required.
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Role Summary
To provide proactive support to Conferences and events, working as part of a team or on own initiative. You will have the ability to manage your work without needing to refer to others for most of your time. To flexibly use resource, you may be given the opportunity to work in different areas of the department or wider University. You will be able to develop a wide range of skills, both technical and administrative, and may also have the opportunity to lead on specific tasks within a team.
The post holder will be expected to work collaboratively with student societies, through The Guild, and with external partners to support the planning and delivery of outdoor activities on campus. This will include ensuring that all necessary checks are completed and that freedom of speech considerations are reviewed and escalated in accordance with University policy. The role will also involve supporting the Conferences & Events team with the management of aged debt by engaging with internal and external clients to confirm payment arrangements and ensure timely post-event invoicing. These responsibilities are indicative of the role but are not intended to be exhaustive; the post holder may be required to undertake additional duties commensurate with the level of the post.
Main Duties
- Act as the main point of contact for student societies and external enquiries regarding the use of outdoor campus spaces, providing accurate advice on university processes and ensuring queries are managed efficiently or referred appropriately.
- Support the management of aged debt and financial processes by liaising with clients to confirm payment arrangements, ensuring timely invoicing, assisting with income recovery, and supporting the Finance team during peak periods such as year-end reconciliations.
- Support the Conferences & Events team with the freedom of speech authorisation process, ensuring all required information is gathered, reviewed, and appropriately escalated in accordance with university policy.
- Provide administrative support to maintain the accuracy of the events booking system and other University systems, ensuring data integrity, monitoring accuracy, and producing reports in line with compliance requirements.
- Respond to and resolve queries independently within agreed parameters, using sound judgment to determine appropriate actions and referring to managers where necessary.
- Maintain effective working relationships with internal and external stakeholders, fielding queries, resolving complaints, and promoting high standards of customer service and professionalism.
- Provide general administrative support including minute-taking, scheduling meetings, supporting events and departmental initiatives, and assisting with other activities as required.
- Monitor service standards and processes, identifying opportunities for improvement, sharing best practice, and supporting the implementation of efficient working methods across the team.
- Promote University values, supporting equality, diversity, and sustainability through your daily work and decision-making.
- Undertake any other duties commensurate with the grade of the post.
Required Knowledge, Skills, Qualifications, Experience
- Evidence of the skills and ability to undertake the role.
- GCSEs to a minimum of grade C/4 in English and Mathematics grade C minimum (or equivalent level 2 qualification).
- Good IT skills with working knowledge of standard Microsoft Office software.
- Ability to take responsibility for specific tasks, carrying out duties without needing to refer to others, with scope for some choice and using your own judgment.
- Ability to work on your own initiative.
- Ability to proactively contribute to improving processes and for proposing new ways of working.
- Excellent communication skills, with the ability to communicate clearly and effectively with others.
- Well organised with the ability to prioritise work proactively, independently and as part of a team.
- A good understanding of how to deliver excellent customer service.
- Experience of using and maintaining complex work systems e.g. student databases/finance record systems/HR systems or equivalent, and an aptitude for learning new IT packages and systems.
- The ability to cope with change in a fast moving, dynamic environment where change is often required immediately.
- An understanding of the importance of equality and diversity in the workplace.
- The ability to identify and respond to equality and diversity issues in line with relevant policies and procedures and how to respond to issues in line with relevant policies and procedures.
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Role Summary
Responsible for supervising a team of Gym Instructors to provide an excellent service to customers within the gym environment, ensuring safety, quality of service and providing advice to a wide range of gym users. The role is spread across both Sport & Fitness and Tiverton Gyms as well as the newly planned Vale Gym at Shackleton Hall.
Main Duties
- Responsible for providing excellent customer service to all customers at the Gym, ensuring that all enquires are dealt with appropriately and ensure that customer service standards are upheld at all time, providing the best possible service to the customer and resolving any issues.
- Deliver one to one and group demonstrations to clients, educating all customers to use equipment safely and to achieve the best possible results.
- Undertake consultations, fitness assessments and create exercise programmes for clients.
- Engage with customers to understand their needs, coaching on proper technique in an approachable manner, as well as create and write challenges for the gym community to aspire to.
- Keep abreast of external fitness trends, ensuring that the gym is monitored for any potential opportunities for a better service, but also to ensure that any trends which are potentially harmful are mitigated.
- Ensure that gym users are observed to keep them safe and advise on proper techniques.
- Ensure systems are updated as appropriate with any maintenance issues, and undertaking all allocated tasks each day in relation to maintenance and safety checking for equipment.
- Identify any areas for efficiencies, or increased quality of service, keeping abreast of equipment wear and tear, reporting breakdowns or concerns and rotating equipment where necessary.
- Respond to and deal with incidents and injuries, providing first aid and completing relevant documentation.
- Maintain a hygienic and clean environment. Both reactive cleaning as well as planned cleaning schedule.
- Have a positive attitude towards CPD.
- Ensure the health and safety of the gym environment is maintained.
- Manage the work rota to include pay claims for existing and casual staff.
- Service Management. Deliver and manage staff to deliver PT. Manage delivery of Exercise Programs, Consultations.
- GP referral clients and certain consultations.
- Manage the client record system in accordance with data protection.
- Manage and monitor staff within normal operating procedures for all areas of the section.
- Develop new, monitor and alter existing procedures, keeping the manuals up to date.
- Manage staff CPD.
- Manage staff rotating duties.(notice boards / gym challenges / maintenance / cleaning & supplies).
- Have regular 1-2-1’s with staff in accordance with the PDR process.
- Communication with other sections including reception, operations and team leaders.
- Attend relevant meetings. Team leader, events meetings.
- Deal with customer feedback.
- Monitor and manage the demand for free weights and gym inductions all year round.
- Manage room duty cover for staff holidays and absence.
- Train and induct new staff.
- Manage the equipment maintenance including service, repair and subsequent maintenance log.
Required Knowledge, Skills, Qualifications, Experience
Essential
- Level 2 Gym Instructor Qualification
- Experience of working in a busy Gym environment with customer contact
- Good knowledge of health and safety as related to a training environment
- Experience in delivering a high level of fitness coaching
Desirable
- Level 3 Personal Trainer Qualification (or equivalent)
- Degree in Sport-related field
- Up-to-date First Aid training and certification
- REPS Accreditation (Level 3)
- Experience of working in Higher Education
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Role Summary
You will be responsible for providing excellent customer service in any one of those areas/outlets. This post will involve basic food preparation, the provision of a high quality food and beverage service, cash handling, cleaning and stock control, together with any other duties required to ensure the smooth running of the business and operations service we offer to our diverse range of customers. In order to flexibly use resource you may be required to work elsewhere in the department or wider University.
Main Duties
Customer Service
- Greet and serve customers in a professional, responsive courteous, friendly manner, including answering queries and dealing with situations that arise, to deliver the highest level of customer service.
- Building rapport with customers whenever possible and encouraging customer feedback.
- Maintain a professional working relationship with all colleagues.
Business Requirements
- Undertake basic food and beverage preparation to deliver quality products to the customer.
- Ensure a correct standard of stock rotation is followed whilst maintaining adequate stock levels, adjusting orders as required and making sure that food products are used prior to the best before date.
- Report any equipment failures and hazards to either the Supervisor/Manager/Supplier in a timely manner.
- Ensure all portion controls are adhered to as directed by the Supervisor/Manager and in line with Operations Manuals.
- Maintain control on all food and drink wastage and record as required.
- Ensure that all Hazard Analysis and Critical Control Point (HACCP) hygiene and allergen recording systems and food and drink receipt procedures are carried out and correctly recorded.
- Conform and adhere to all Health/Food Safety Codes of Practice and Control of Substances Hazardous to Health (COSHH) regulations at all times.
- Assist with the transportation of commodities and equipment from one location to another as required, following hygiene and health and safety protocols.
- Operate electronic point of sale (EPOS) terminals and handle cash effectively, including opening and end of day procedures, cashing up and ensuring the security of all monies; if required in secure areas.
- Perform cleaning tasks to a high standard at all times, following standard operating procedures, ensuring the regularly removal of rubbish as necessary and ensuring a clean environment.
- Ensure the thorough cleaning of all equipment, utensils, crockery, glassware, walls, fridges, tables and accompaniments and all work areas and surfaces and to ensure they are sanitised before the end of each shift.
- On occasion, you may be required to place orders for food and commodities, and/or undertake stock takes as directed by your manager.
- If serving alcohol, ensure compliance with the relevant licensing laws.
Team Work
- Actively seek opportunities to increase sales by upselling products and make recommendations as directed by your manager.
- Participate in any training and development activities as required.
- Be supportive to colleagues.
- Attend all team briefs/training and departmental meetings as required.
- Be actively involved in an annual personal development review with your line manager/supervisor.
- Undertake any other reasonable duties or requests (other than those stated in the job description) as requested by a senior member of staff including driving UoB vehicles when required (if you hold a clean driving license).
- Treats everyone with dignity and respect, supporting equality and valuing diversity.
Operational requirements
- Contracts are annualised and based on 35 hours per week (or pro rata) inclusive of weekdays, weekends, bank holidays and closed days on a rota basis, including evening work activities. Operational windows will vary by business unit/activity. Hours will be defined in your contract of employment.
- The post holder will primarily focus on one area – front of house, back of house or logistics. The post holder may be required to work in other areas of the business occasionally subject to business need.
- To undertake works activities across all UoB campuses as requested that are commensurate with the grade and role activities to support the Division and wider UoB activities.
Required Knowledge, Skills, Qualifications, Experience
- Experience and knowledge of working in a busy, customer facing role, with previous experience of working in a food and beverage environment being an advantage
- A Level 2 Food Safety Certificate is desirable – although full training will be provided
- A commitment to providing a quality service
- Positive communication and interpersonal skills
- Ability to work on own initiative or as part of a team
- Ability to maintain a high standard of personal appearance. Some parts of a uniform is provided for this purpose
- Work patterns may vary so a flexible approach to working hours and days is essential
- Ability to learn and understand how diversity considerations affect own area (e.g. Dietary requirements/dress code)
- Full clean driving license desirable.
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Role Summary
You will be responsible for supervising a team in providing excellent customer service in any one of our areas/outlets. You will ensure the provision of a high quality food and beverage service, cash managing, supervising staff, cleaning and stock control within a team, along with any other duties required ensuring the smooth running of the catering service we offer to our diverse range of customers including administrative duties. In order to flexibly use resource you may be required to work elsewhere in the department or wider University.
Main Duties
Customer Service
- Greet and serve customers in a professional, responsive, courteous, friendly manner, including answering queries and dealing with situations that arise to deliver the highest level of customer service.
- Deliver the highest level of customer service through proactive supervision of your team. You will be able to react to situations as they arise, adapting the service as necessary. Responsible for the shift, planning staff rotas and referring any concerns to line manager(s).
- Building rapport with customers whenever possible and encouraging customer feedback.
- Ensure that a high standard of presentation is consistently maintained at all times, including that of your team.
Business Requirements
- Ensuring food and beverages are produced following quality, recipe and presentation standards, and that they are served consistently to customers. Ensure all operating specifications, including food safety, are followed at all times.
- Responsible for placing accurate orders for food and commodities from internal stores, production areas, and suppliers as directed by your manager.
- Ensure that monthly stock takes are completed accurately and in a timely manner.
- Ensure the team adhere to correct standard of stock rotation whilst maintaining adequate stock levels and making sure that food products are used prior to the best before date.
- Report any equipment or vehicle failures and hazards to Manager/Supplier in a timely manner, where appropriate take action to rectify the problem.
- Ensure all portion controls are adhered to as the Manager and in line with Operations Manuals.
- Ensure the team maintain control on all food and drink wastage and record accordingly.
- Ensure that all Hazard Analysis and Critical Control Point (HACCP) hygiene and allergen recording systems and food and drink receipt procedures are carried out and correctly recorded.
- Ensure team adhere to all Health/Food Safety Codes of Practice and Control of Substances Hazardous to Health (COSHH) regulations at all times.
- Assist with the transportation of commodities and equipment from one location to another as required, following hygiene and health and safety protocols.
- Ensure the team operate electronic point of sale (EPOS) terminals accurately including the safe custody of money and data. This includes the opening / end of day procedures, cashing up and ensuring the security of all monies and data in the safe at all times. To ensure that the area and its contents are secure as you will be required to open and close areas.
- If serving alcohol, ensure compliance with the relevant licensing laws and ensure that your team are compliant.
Team Work
- Motivate the team to increase sales by upselling products and encourage them to make recommendations to improve the standards of service.
- Promote the outlet and related events, ensuring all point of sale equipment is used correctly.
- Participate in training and development activities as required.
- Maintain a professional working relationship with all members of staff, including the wider University Catering Management Team.
- Carry out job chats and Performance Development Reviews (annual) with the team members. Working with the Catering Management Team, identify any training needs for the team.
- Support staff by positively reinforcing successful performance, and coaching staff to improve where needed.
- Attend all team briefs/training and departmental meetings as required.
- Be actively involved in an annual personal development review with your line manager.
- Undertake any other reasonable duties or requests (other than those stated in the job description) as requested by a senior member of staff including driving UoB vehicles when required (where you have a clean driving license).
- In the absence of the catering management team you will deal with immediate issues of team performance, in line with the relevant HR procedures, reporting any major issues to your manager(s).
- Treats everyone with dignity and respect, supporting equality and valuing diversity.
- Monitor staff absence, completing sickness returns and maintaining appropriate records.
Operational requirements
- Annualised Hours - Operational windows will vary by business unit/activity, and hours are as required, based on a 35 hour week 7/365 operation (BH and Closure days) on a rota basis, includes weekend and evening work activities to align with Campus Services and University.
- To undertake works activities across all UoB campuses as requested that are commensurate with the grade and role activities to support the Division and wider UoB activities.
Required Knowledge, Skills, Qualifications, Experience
- Demonstrate a sufficient level of literacy. This can be evidenced by achieving Mathematics and English GCSE (or equivalent level 1 qualifications) or by demonstrating relevant work experience evidencing the skills and ability to undertake the role
- Proven experience of working in a food and beverage environment, including ordering of food stuffs and compiling work schedules for other team members
- A current Food Safety level 3 certificate, Personal License, and NVQ Food Preparation/Service is desirable but full training will be provided
- Knowledge of the following is essential: Health and Safety at Work Act, Hazard Analysis and Critical Control Points guidance, Control of Substances Hazardous to Health guidance and a relevant Manual Handling course
- Excellent communication and interpersonal skills with the ability to work on an individual basis and also within a team
- Ability to present in a smart way – uniform will be provided for this purpose
- Experience of resolving day to day problems is essential
- Full clean driving license desirable
- Work patterns may vary so a flexible approach to working hours and days is essential
- Ability to learn and understand how diversity considerations affect own area (e.g. dietary requirements/dress code)
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Role Summary
The role of the Nursery Practitioner is to ensure that all children attending The Elms Day Nursery receive high quality care, are kept safe, and receive rich and stimulating play experiences which meet their individual needs and support all aspects and components of the Early Years Foundation Stage curriculum. This role will entail light domestic duties as and when required in the playrooms.
This role as a Nursery Practitioner is working up to 35 hours per week for a private early years day nursery based in leafy Edgbaston, next to the University of Birmingham campus offering excellent public transport links. You will receive a generous package of benefits including:
- 40 days paid holiday a year
- 1 paid day a year for volunteering
- 2 paid staff training days
- Occupational sick pay
- Discounted gym membership at the new sports centre
- Recognition scheme
- Staff discount on childcare
- An in-depth induction to the nursery including EYFS
- Ongoing training and development opportunities
Main Duties
- Provide high quality, positive care for babies and children from 6 weeks old to 5 years through social, emotional, educational, and practical interaction, nurturing, and guidance. And having good/clear understanding of developmental stages.
- Make sure the babies are kept safe, are well, and that Child Protection Procedures are followed.
- Implement the key worker system to address the individual needs of each child, family, and carers.
- Observe and keep records of the activities and progress of children.
- Complete parental inductions to liaise and ensure a smooth transition form home to nursery.
- Partner with parents/carers to keep them informed of their child’s day and progress.
- Organise, maintain and ensure a clean, tidy, hygienic, safe, child-friendly environment.
- Supervise activities such as arts and crafts, cooking, reading, music, and outdoor and physical activities.
- Maintain toys and equipment.
- Feed babies and ensure the nutritional needs of babies and children are met via a variety of stages from preparation of bottles, weaning to full solid diet that complies with Food Safety Regulations and NHS Guidance.
- Change nappies and help children with potty/toilet training.
- Help children to learn social, emotional, numeracy, language, and practical skills.
- Work with staff within the nursery to provide a high quality nursery service.
- Work with outside professional bodies or agencies as appropriate.
- Implement the daily routine of the nursery.
- Participate in meetings.
- Follow the nursery’s practices, processes, and procedures. E.g. positive behaviour management techniques.
- Learn about developments in childcare and undertake training as required.
- Ensure the health and safety of colleagues and children, complying with all Health and Safety requirements.
- Treat everyone with dignity and respect, support equality, and value diversity.
- Undertake other duties as required.
- Know your children.
Required Knowledge, Skills, Qualifications, Experience
- Childcare and Education NVQ Level 3.
- GCSE English Language and Maths at Grade C or above.
- Experience in working with children from birth to 5 years and positive behaviour management.
- Knowledge of developments in early years of education and willingness to undertake training.
- Knowledge of legislation, regulations, inspection criteria, and curriculum relevant to Early Years.
- Understanding of how to ensure health and safety and hygiene in a childcare setting.
- Understanding of and commitment to Child Protection procedures.
- Suitability and ability to care for children, including the ability to deal with challenging behaviours.
- Ability to communicate well and work well with children and adults from diverse backgrounds.
- Reliable.
- Punctual.
- Ability to write legibly and present information well.
- Ability to work well as part of a team.
- Good organisational skills.
- Ability to learn and understand how diversity considerations affect early years’ childcare.
- Ability and willingness to take on duties as required.
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Role Summary
The Clinical Lecturer post is permanent with a focus on the delivery of Orthodontic education for the students registered on the BDS degree programme.
The main clinical duties of the post will be in the Birmingham Dental Hospital & School of Dentistry. However, as Orthodontic clinical placement clinical teaching may also be delivered in community clinics, there may be a need to visit the outreach clinical placement sites from a quality assurance and support perspective, on occasion.
In their role as Part-time Clinical Lecturer, the candidate will contribute to teaching and administration. In addition, the candidate will be expected to contribute to academic citizenship, likely to be demonstrated through generous, mutually respectful and supportive working relationships with all staff and students. Teaching will include: (a) development and leadership of major teaching programmes or equivalent; and (b) enhancement of the student experience and employability. Management and administration will include Departmental/School leadership and management activity with University wide involvement – for example through knowledge transfer, enterprise, business engagement, and public engagement or similar activities. Clinical service as part of an honorary Consultant contract with the Birmingham Community Health Care Trust.
Main Duties
- Teaching and assessment of Orthodontics as agreed with the Head of Specialty and Department.
- Administrative and student support activities at the discretion of the Head of Department.
- To support, develop and promote all aspects of teaching for undergraduate students on the BDS course, both within and outside of the specialty of Orthodontics.
- Develop clinical skills within Orthodontics.
Learning and Teaching
- To carry out clinical teaching in both a simulated and clinical environment in Orthodontics using traditional (lectures, seminars and personal supervision) and contemporary methods.
- Examine courses at all levels, i.e. undergraduate, postgraduate (at the appropriate time) and/or higher research degree students (at the appropriate time).
- To plan and review own teaching approach.
- To develop and apply innovative teaching approaches and materials to enable learning and enthuse students.
- To develop programme proposals and contribute to the wider design of the Department teaching programme.
- To undertake the full range of responsibilities in relation to supervision, marking and examining to ensure students’ progress is being monitored and reported in line with established procedures.
- To develop approaches to teaching and learning which are appropriate for the University and subject area and reflect developing practices elsewhere.
- To contribute to ad hoc educational projects undertaken within the Department, School, College and University.
- To lead the design and delivery of a range of teaching, learning, assessment and feedback activities, and promote all aspects of teaching of undergraduate BDS within the remit of Orthodontics.
- To be responsible for developing creative and innovative approaches to teaching and learning, ensuring that the quality of educational opportunities available to undergraduate students is continually enhanced.
Management/Administration/ Professional
- To maintain registration with the GDC.
- Active participation in subject group meetings.
- Undertake academic course-related administrative tasks, including attendance at Examination Boards, as appropriate.
- Undertake appropriate scholarships necessary to maintain effective teaching materials.
- To participate in student recruitment activities where appropriate.
- Contribute to Department management processes where appropriate.
- Assess and organise resources effectively where appropriate.
- Provide support and guidance to students, acting as a personal tutor, resolving and/or referring to specialist parties where appropriate.
- Promote equality, diversity and inclusion through monitoring and evaluation and actively challenging unacceptable behaviour.
Clinical Service
- Clinical activity in Orthodontics.
- Develop clinical skills across Orthodontics.
Person Specification
Qualification
Essential
- BDS or equivalent.
- Full GDC registration.
- MFDS RCS or equivalent.
- Completion of Dental foundation training or equivalent.
- GDC Orthodontic Specialty list.
- Successfully completed ISFE or shortly to sit the ISFE (must be within 6 months of interview).
Desirable
- Diploma or master’s in clinical discipline.
- Completion of a Royal College approved clinical training programme.
- Eligibility for Dental Performers List.
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Role Summary
You will be responsible for providing excellent customer service in any one of those areas/outlets. This post will involve basic food preparation, the provision of a high quality food and beverage service, cash handling, cleaning and stock control, together with any other duties required to ensure the smooth running of the business and operations service we offer to our diverse range of customers. In order to flexibly use resource you may be required to work elsewhere in the department or wider University.
Main Duties
Customer Service
- Greet and serve customers in a professional, responsive courteous, friendly manner, including answering queries and dealing with situations that arise, to deliver the highest level of customer service.
- Building rapport with customers whenever possible and encouraging customer feedback.
- Maintain a professional working relationship with all colleagues.
Business Requirements
- Undertake basic food and beverage preparation to deliver quality products to the customer.
- Ensure a correct standard of stock rotation is followed whilst maintaining adequate stock levels, adjusting orders as required and making sure that food products are used prior to the best before date.
- Report any equipment failures and hazards to either the Supervisor/Manager/Supplier in a timely manner.
- Ensure all portion controls are adhered to as directed by the Supervisor/Manager and in line with Operations Manuals.
- Maintain control on all food and drink wastage and record as required.
- Ensure that all Hazard Analysis and Critical Control Point (HACCP) hygiene and allergen recording systems and food and drink receipt procedures are carried out and correctly recorded.
- Conform and adhere to all Health/Food Safety Codes of Practice and Control of Substances Hazardous to Health (COSHH) regulations at all times.
- Assist with the transportation of commodities and equipment from one location to another as required, following hygiene and health and safety protocols.
- Operate electronic point of sale (EPOS) terminals and handle cash effectively, including opening and end of day procedures, cashing up and ensuring the security of all monies; if required in secure areas.
- Perform cleaning tasks to a high standard at all times, following standard operating procedures, ensuring the regularly removal of rubbish as necessary and ensuring a clean environment.
- Ensure the thorough cleaning of all equipment, utensils, crockery, glassware, walls, fridges, tables and accompaniments and all work areas and surfaces and to ensure they are sanitised before the end of each shift.
- On occasion, you may be required to place orders for food and commodities, and/or undertake stock takes as directed by your manager.
- If serving alcohol, ensure compliance with the relevant licensing laws.
Team Work
- Actively seek opportunities to increase sales by upselling products and make recommendations as directed by your manager.
- Participate in any training and development activities as required.
- Be supportive to colleagues.
- Attend all team briefs/training and departmental meetings as required.
- Be actively involved in an annual personal development review with your line manager/supervisor.
- Undertake any other reasonable duties or requests (other than those stated in the job description) as requested by a senior member of staff including driving UoB vehicles when required.
- Treats everyone with dignity and respect, supporting equality and valuing diversity.
Operational requirements
- Contracts are annualised and based on 36 hours per week (or pro rata) inclusive of weekdays, weekends, bank holidays and closed days on a rota basis, including evening work activities. Operational windows will vary by business unit/activity. Hours will be defined in your contract of employment.
- To undertake works activities across all UoB campuses as requested that are commensurate with the grade and role activities to support the Division and wider UoB activities.
Required Knowledge, Skills, Qualifications, Experience
- Experience and knowledge of working in a busy, customer facing role, with previous experience of working in a food and beverage environment being an advantage.
- A Level 2 Food Safety Certificate is desirable – although full training will be provided.
- A commitment to providing a quality service.
- Excellent communication and interpersonal skills.
- Ability to work on own initiative or as part of a team.
- Ability to maintain a high standard of personal appearance. Some parts of a uniform is provided for this purpose.
- Work patterns may vary so a flexible approach to working hours and days is essential.
- Ability to learn and understand how diversity considerations affect own area (e.g. Dietary requirements/dress code).
- Full clean driving license essential.
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Role Summary
The successful candidate will design, develop, test, and maintain technical solutions for the University's systems and applications. This role involves collaborating with cross-functional teams to gather requirements, troubleshooting complex technical challenges, and ensuring robust delivery of scalable and secure software products. The Senior Developer will also lead code reviews, mentor junior developers, and contribute to innovation within the IT department.
Staff and students expect seamless, high-quality digital experiences. With the growing reliance on mobile devices, cloud platforms, and online services, users demand access to information and tools anytime and anywhere. Meeting these expectations directly affects the University's reputation, student satisfaction, and NSS results. The Senior Developer (Web and Digital)’s work supports the University's digital presence, enabling better self-service, collaboration, and efficiency. Through innovation in web and digital delivery, the role helps attract students, modernise operations, and improve staff and student engagement.
Main Duties
- Solution architecture:
- Contributes to the development of systems architectures using appropriate tools and models.
- Produces detailed component specifications and translates them into designs for implementation.
- Provides architectural guidance for web, API, database, SharePoint, and WordPress solutions, ensuring scalability, performance, and compliance with University policies.
- Advises on integration between SharePoint, WordPress, and enterprise systems within Microsoft 365 and Azure environments.
- Systems design:
- Designs system structures that meet business and user needs, considering security, performance, and existing infrastructure.
- Produces detailed design documentation for web, SharePoint, and WordPress implementations.
- Designs SharePoint site collections, lists, libraries, and permissions for both Modern and Classic environments.
- Programming/software development:
- Designs, codes, tests, and documents complex full-stack applications using .NET Core, REST APIs, and modern front-end frameworks.
- Develops SharePoint solutions including SPFx web parts, Power Automate flows, Power Apps, and PowerShell automation.
- Customises and supports WordPress themes, plugins, and integrations, following accessibility and security standards.
- Builds reusable components and ensures consistency across platforms.
- Testing:
- Creates and executes test cases, including automated tests where possible.
- Performs integration, regression, and performance testing across web, API, SharePoint, and WordPress systems.
- Ensures accessibility and compliance with institutional and legal standards.
- Software release and deployment:
- Implements controlled release processes using CI/CD pipelines for web and SharePoint systems.
- Manages deployment and updates of WordPress instances, ensuring version control, plugin management, and rollback readiness.
- Porting/software configuration:
- Configures software, databases, and hosting environments to agreed standards.
- Maintains WordPress hosting environments, user accounts, security certificates, and backups.
- Configures SharePoint environments for both on-premises and Microsoft 365 cloud deployments.
- User experience analysis and design:
- Works with designers and business stakeholders to define intuitive user interfaces and information structures.
- Applies UX and accessibility principles to SharePoint, WordPress, and custom web solutions.
- User experience evaluation:
- Conducts usability and accessibility testing across platforms.
- Evaluates user feedback and analytics to inform design improvements.
- Technical specialism:
- Maintains advanced technical knowledge and provides expert advice in:
- .NET and web API development
- JavaScript, TypeScript, React, and responsive front-end design
- SQL Server and relational database optimisation
- SharePoint (Modern and Classic), SPFx, Power Automate, Power Apps, PowerShell
- WordPress development, hosting, and administration
- Mobile app development (Flutter or equivalent)
- Contensis CMS
- Integration with Azure, Microsoft Graph, and Power Platform
- Source control, CI/CD, and DevOps processes
- Responsible for development, maintenance, and third-line support across:
- Single sign-on and authentication services
- University web applications and APIs
- My.bham and intranet systems
- SharePoint intranet and collaboration sites
- WordPress blogs and hosted websites
- Contensis templates and public web pages
- Power Platform automations
- Mobile and responsive web applications
- Web and digital development methods and tools:
- Promotes use of modern development frameworks, source control, Agile delivery, and continuous integration practices.
- Ensures consistent environments for web, API, SharePoint, and WordPress systems.
- Emerging technology monitoring:
- Keeps abreast of new developments in cloud, Microsoft 365, WordPress, and modern web technologies.
- Assesses opportunities for adoption and advises on future digital direction.
- Technology leadership and innovation:
- Leads by example in delivering robust, maintainable, and efficient solutions.
- Drives innovation in automation, performance improvement, and digital user experience.
- Supplier management and sourcing:
- Supports evaluation and procurement of third-party tools, plugins, or services for WordPress, SharePoint, or web hosting.
- Monitors supplier performance and maintains service standards.
- Risk and sustainability management:
- Identifies technical and information security risks across all web platforms.
- Ensures compliance with accessibility, GDPR, and institutional security standards.
- Project management:
- Leads small to medium-scale development or migration projects.
- Plans and tracks progress, manages risks, and ensures delivery to time and quality.
- Promotes equality and values diversity, acting as a role model and fostering an inclusive working culture.
- Supports the University’s sustainability agenda through resource efficient working.
- Any other duties commensurate with the grade.
Required Knowledge, Skills, Qualifications, Experience
- Educated to Degree level (or equivalent qualifications) in Computer Science, Software Engineering, other related discipline, or relevant technical qualification and considerable relevant experience. Where no equivalent qualification is held, significant practical relevant experience and expertise in a series of more demanding roles will be required demonstrating the conceptual understanding required.
- Expert understanding of full-stack web and digital development.
- Strong SharePoint development experience across Modern and Classic environments.
- Proven WordPress hosting, configuration, and administration skills.
- Knowledge of .NET, SQL Server, JavaScript frameworks, and Power Platform integration.
- Familiarity with Azure hosting, DevOps pipelines, and version control systems.
- Transferable full-stack skills:
- Front-end: React, TypeScript, HTML5, CSS, accessibility compliance.
- Back-end: .NET Core, RESTful API design, microservices.
- Database: SQL Server, data modelling, stored procedures, query optimisation.
- Integration: Microsoft Graph, Power Automate, REST APIs, and third-party connectors.
- WordPress: plugin configuration, theme management, multisite administration, backups, and updates.
- DevOps: Git, CI/CD pipelines, automated testing, and deployment management.
- Collaboration: cross-functional teamwork, peer review, mentoring, and stakeholder communication.
- Able to explain technical solutions clearly to non-technical audiences.
- Works collaboratively with designers, analysts, and infrastructure teams.
- Analytical approach to identifying and resolving complex issues across web, SharePoint, and WordPress systems.
- Able to assess technical dependencies and propose balanced, sustainable solutions.
- Plans and prioritises multiple initiatives effectively.
- Ability to provide mentoring and guidance to less experienced developers.
- Extensive experience in full-stack web development.
- Proven track record in SharePoint and WordPress development and administration.
- Experience working with Agile delivery and DevOps workflows.
- Familiarity with cloud hosting and hybrid environments.
- Evidence of literacy and numeracy.
- Knowledge of the protected characteristics of the Equality Act 2010, and how to actively ensure in day to day activity in own area that those with protected characteristics are treated equally and fairly.
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Role Summary
The Department of Dentistry is looking to appoint Clinical Dental Tutor(s) to work under the direction of the Academic Leads for Clinical Practice, Specialty Teaching, Programme Director and the Head of Department. To undertake clinical teaching and/or laboratory-based simulation teaching and associated administrative duties including progress monitoring, report writing and feeding into the Department’s reporting processes, particularly with a focus on the delivery of teaching in and supervision of students providing Fixed and Removable Prosthodontics and Primary Care Dentistry. The demonstration of initiative in contributing actively to the continued development and improvement of the teaching programme is welcomed and expected.
Clinical teaching sessions run through the day (08:30-12:30 morning and 13:00-17:00 afternoon). The post holder will be required to work through the day or on a sessional basis, which will be agreed at the time of appointment.
Main Duties
Teaching
- Clinical supervision of integrated adult restorative dentistry teaching in Clinical Practice or specific Specialty Teaching areas, including paediatrics, fixed and removable prosthodontics, endodontics, periodontics, simulation environments and occasionally in other areas as required.
- Simulation teaching, as directed by Specialty Teaching areas, utilising phantom heads in both the laboratory and clinical environments.
- To monitor student progress with clinical procedures and to intervene when appropriate.
- Participation in tutorials and lecture programme which may include development of new teaching materials as appropriate.
- Preparation of the required teaching material and conforming to relevant teaching policies, including those published by Specialty Teaching areas. To clarify these policies where necessary through discussion with the area concerned.
Continuous Assessment/Feedback
- Maintain a professional record of student achievement and clinical experience on a sessional basis including timely provision of recorded feedback to the student. Currently, this is provided digitally through the use of an online application CAFS (Clinical Assessment & Feedback System).
- To provide input (report writing) to termly Continuous Assessment reports, collated by the Head of Firm or Specialty Lead.
- Ensure that unsatisfactory performance is explained in a supportive manner and duly noted in records so that they can be substantiated.
- Provide verbal and written feedback to students on strengths and weaknesses as close to the event as possible.
- Participate in examinations including, from time to time, the invigilation, assessment, question setting and marking of examination papers.
Clinical Organisation
- To conform to the clinical policies, guidelines, and standard operating procedures of Birmingham Community Healthcare NHS Foundation Trust (BCHCfT) and the Department of Dentistry.
- To support the Speciality Lead and/or Head of Firm in the safe and efficient running of the clinic.
- To complete clinical documentation as appropriate to the hospital and local teaching area.
- Check student clinical patient record entries for errors or omissions.
- Electronically sign the hospital clinical patient record.
- Check and sign to authorise dental technical laboratory prescriptions and IRMER compliant radiography prescriptions.
- Initial clinical stages and items.
- Target items according to the BDS Programme clinical experience requirements.
- To undertake occasional sessions of NHS patient treatment or screening of NHS patients for recruitment to the Clinical Practice Service clinical placement patient pool.
Other
- To maintain registration with the GDC.
- Promote equality, diversity and inclusion through monitoring and evaluation and actively challenging unacceptable behaviour.
Person Specification
Qualification
Essential
- BDS or equivalent.
- GDC registration as a Dentist.
- Eligibility for Dental Performers List.
- Completion of Dental foundation training or equivalent.
Desirable
- MFDS RCS or equivalent.
- Diploma or master’s in a clinical discipline.
Teaching
Essential
- Relevant teaching experience.
Desirable
- Relevant teaching qualification.
Clinical
Essential
- Up to date with core clinical mandatory training.
- Experience of NHS systems and procedures.
Knowledge, Skills and Achievements
Essential
- Excellent interpersonal and communication skills relevant to teaching activities.
- Effective team working skills.
- Confident IT skills with the ability to use electronic records and systems.
- Flexible approach to work with the ability to adapt.
Administration/Other
Essential
- Honesty and integrity.
- Experience of championing Equality, Diversity and Inclusion in own work area.
Method of Application
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