Business Development Manager - Mortgages at HSBC

You’ll identify, develop, grow and manage key relationships with external intermediary partners within a specified geographic territory. The growth element of the role is particularly important to ensure the delivery of mortgage lending opportunities and operational plans are achieved. You’ll cover Derbyshire, Staffordshire, Telford, Walsall, Wolverhampton & Dudley & a small number of firms in North Wales, so an ability to commute effectively within these areas daily is essential. These areas maybe change subject due to business needs.

In this role you’ll:

• Build deep, long-term relationships with a portfolio of mortgage intermediaries across your territory, using face-to-face meetings, phone and digital channels
• Use MI and performance data to spot opportunities quickly, grow business and increase market share at firm and regional level
• Develop trusted partnerships across all levels within intermediary firms (from administrators and brokers through to Sales Managers and Managing Directors)
• Partner with the Corporate Account Team and intermediary networks to deliver campaigns and targeted activity, including presentations at network events and online
• Collaborate with internal stakeholders to continuously improve the proposition, deliver a consistently strong intermediary experience, and maintain robust risk and conduct controls (including monitoring sales/credit quality KPIs and TPMI (Third-Party Mortgage Intermediaries) requirements

To be successful in this role you should meet the following requirements:

• Must have experience as a Business Development Manager in the UK intermediary mortgage market, or in a closely related mortgage role
• Proven ability to identify and convert new business opportunities, influencing stakeholders and negotiating effectively
• Strong analytical capability, using MI and data to set and deliver strategic business performance goals
• Confident communicator with excellent written and verbal skills, including experience presenting to small and medium-sized groups
• Self-starter who works well independently and collaboratively, with a track record of building effective networks and enabling cross-team success
• Based in, or close to the coverage areas mentioned with a full driving licence and willingness to travel (including twice-monthly regional team meetings, e.g., Sheffield/Birmingham), alongside a strong customer-service mindset, sustained performance record, and sound understanding of financial services regulation and compliance

End Date: 23rd April 2026