We’re looking for an Internal Communications and Engagement Specialist to work in our Communications team based at our Head Office in Bradford, reporting to our Internal Communications and Engagement Manager.
This role will work on internal communications projects and engagement. You’ll plan, draft and refine content to deliver key business messages, as well as updating our multiple communications platforms. Creating engaging and tailored communications to different audiences across the business.
Some of your responsibilities will include:
- Creating communication plans, writing and delivering content across multiple channels
- Identifying key business initiatives and showcasing them to our colleagues using multiple formats such as emails, news articles, social posts and videos
- Working cross-functionally with key stakeholders to design, develop and deliver engaging communications
- Collating business updates, organising and updating them to ensure messages are consistent with Morrisons priorities, tone of voice and brand
- Reviewing the performance of our content and identifying opportunities to improve and drive greater reach
- End to end project management for key business messages/initiatives
- Building relationships and managing stakeholders expectations across all levels of the business, being the voice of the colleague, ensuring the right messages land at the right time
- Innovating our existing channels of communication to introduce new ways to deliver content and engage our colleagues
- Supporting the management of our internal social media page
This is a hybrid role operating over a five day week with a minimum of three days in the office. This role is based at our fantastic head office in Bradford. Boasting an on-site restaurant, coffee shop, convenience and sample store, prayer room, free parking and regular company-wide events and promotions. Ideally, applicants will live within a reasonable distance of our office.
About you
We’ve built an incredibly diverse business, and we’re working hard to make sure we truly represent the communities we serve. One of the best things about working with so many different people is having the opportunity to listen, learn and connect with lots of different views, perspectives and beliefs. For this role, we’re looking for someone who is:
- Thoughtful and conscientious, with a keen eye for detail who always considers the impact of the message to our colleagues
- Collaborative with a ‘can do’ attitude whilst considering if this is the right activity
- Assertive and passionate about giving colleagues a voice, celebrates successes and make sure everyone feels valued and welcome
- Able to see the bigger picture and how to weave this into our business updates
- Confident to quickly build relationships across all levels of the business and manage key stakeholders
Additional considerations:
- As ever in a communications role, you will need to have strong written and oral skills and be confident in writing well-judged, convincing messages with little alteration alongside sensitive communication
- You'll have the ability to develop clear and effective internal communications plans and content that enable colleagues understanding and support engagement. As part of this you will need to be self motivated and persistent, and support an environment where everyone feels valued and listened to
- You will have a strong understanding of different audiences, and how best to utilise the different channels
- Ideally you will have worked, or be currently working in an Internal Communications role with experience of leading internal communication programmes, and will have the ability to understand customers' requirements and deliver excellent customer service every day
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