Product Manager (Card Acquiring) at Citi

Job Overview

• Are you looking for a career move that will put you at the heart of a global financial institution?
• By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

• This role is for Spring by Citi, Citi's payment acceptance solution. The Product Manager is responsible for the development of product plans, strategies, and tactics while coordinating product lines through product life cycles in coordination with the broader Product Management team. The overall objective of this role is to coordinate the promotion of products, to develop new markets, increase share of market and obtain competitive position. This role will cover the markets across EU+ UK clusters while also supporting and working with the global teams.
• This Role is a “Controlled Function” Role as defined by the Central Bank of Ireland Reform Act 2010 and Principal Regulations 2011, and amending Regulations 2014, 2015. 

What you’ll do

• Work closely with a team of sales and product managers across the world and across different teams to accomplish established goals (e.g. Drive launch of new products, drive risk and regulatory approvals, drive commercialization)
• Manage strategic program roadmap, development, launch, and marketing to gain maximum benefit from each product
• Present solutions to clients along with the sales team as a subject matter expert
• Supervise day-to-day product management for core products such as product delivery, client experience, and client communication strategies as well as help the team prioritize, negotiate, and remove obstacles to achieve business results
• Drive product pricing and profitability including pricing deals, analyzing profitability and driving growth in revenue
• Communicate and work with external partners such as schemes
• Drive client value propositions, positioning, segmentation, pricing, targeting, channel strategies, and competitive differentiation to achieve preferred status as a partner to Citi clients
• Develop plans and execute functional strategies for a country, multiple countries, region, or business requiring coordination and integration across units as well as provide input into strategic decisions affecting job family or function within a region or business
• Manage client and competitor market research, develop product innovation roadmap, and address fundamental trials of product commoditization to create an advanced set of solutions
• Direct and oversee all aspects of program life cycle management including market demands, technology trends, and the competitive field
• Drive towards to achievement of acquisition targets, product financial performance, revenue performance, and expense management goals as well as oversee identification and execution of opportunities and gaps business plans
• Develop and communicate a business plan to approach the marketplace, and coordinate and implement team procedures, client problem resolutions and client management
• Lead innovation by working with external partners/alliances to develop products, manage ongoing relationships, exercise control over resources, policy formation, and planning, and prepare agreements
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

What we’ll need from you

• Relevant experience in finance organization as Product Manager (Payments or Card)
• Degree in Business Administration, Finance, Marketing, specialized analytics, or related discipline
• Broad and diverse function experience in marketing, credit, acquisitions, product development and analytics
• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
• Ability to work unsupervised and adjust priorities quickly as circumstances dictate
• Consistently demonstrates clear and concise written and verbal communication
• Demonstrated analytical skills
• Demonstrated problem-solving and decision-making skills
• Consistently demonstrates clear and concise written and verbal communication
• Ability to work in a team-oriented environment
• Bachelor’s degree/University degree or equivalent experience
• Master’s degree preferred