The Rainforest Alliance is an international non-profit organization working in more than 60 countries at the intersection of business, agriculture, and forests. We are building an alliance to create a better future for people and nature by making responsible business the new normal.
By bringing diverse allies together we are making deep-rooted change on s...
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Senior Associate, Supply Chain & Standards Support
The Senior Associate will provide critical support to the Product Design Demand Side team by handling communications, ensuring consistency of documentation, and advancing key projects such as supply chain benchmarking, surveys, and alignment initiatives with partners. This role will help ensure smooth operations, timely responses, and delivery of high-quality outputs, working independently on assigned projects while coordinating closely with colleagues and partners.
Key Responsibilities
Communication & Coordination
Handle and respond to incoming emails and inquiries.
Support the development of documented processes for trainings, communications, and FAQs.
Document Management
Draft, review, and update supply chain documents to ensure clarity and consistency.
Maintain organized document storage, archive and version control.
Feedback & Benchmarking
Support the design and management of feedback mechanisms for internal and external stakeholders.
Drive progress on supply chain benchmarking projects.
Surveys & Data
Support the development, launch, and analysis of surveys, including the certification costs survey.
Summarize results and prepare inputs for decision-making.
Collaboration & Standards Alignment
Work with external partners such as UEBT on alignment of standard requirements and joint initiatives.
Support cross-team collaborations to ensure harmonization of approaches.
Qualifications
Bachelor’s degree in a relevant field (sustainability, supply chain, business administration, or related area) or equivalent work experience.
2–4 years of professional experience in project coordination, administration, or standards-related work.
Strong organizational skills and attention to detail.
Excellent written and verbal communication skills.
Ability to handle multiple projects independently and prioritize effectively.
Experience with document management, survey tools, and/or data analysis a plus.
Familiarity with sustainability standards, certification systems, or supply chains desirable.
Success Profile
Proactive and resourceful, able to take initiative and move tasks forward independently.
Collaborative and adaptable, comfortable working with internal colleagues and external partners.
Clear communicator with strong writing and editing skills.
Reliable, organized, and meticulous, with a focus on quality and consistency.
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