Technical Architect (Solutions Design) at Durham University

Essential Criteria

Qualifications/Experience

• Educated to degree level (or equivalent experience).
• Professional practitioner with specialist knowledge and expertise to influence service delivery and activities within the organisation.
• Experience of participating in networks to share and discuss good practice and develop strong and productive working relationships.
• Experience of delivering and developing specialist IT service provision.
• Experience of delivering major infrastructure projects involving multi-agency working within an educational, commercial or industrial environment. 
• Experience of providing specialist advice and guidance to a range of customers and colleagues, including more senior colleagues.
• Experience of implementing policies and procedures and supporting service improvements.

Skills/Abilities/Knowledge

• Excellent spoken and written communication skills including the ability to develop effective working relationships, both internally and externally.
• Strong digital competence across a range of digital devices and apps including a wide range of software solutions, operating systems, networking, database and data transfer protocols.
• Experience of designing and implementing complex IT solutions in an enterprise organisations.
• Committed to continuing professional development to maintain professional recognition.
• Professional knowledge and experience of compliance and regulations.
• Ability to solve problems and decide on and plan appropriate solutions.
• Knowledge and experience of health and safety issues and compliance.
• Extensive knowledge and experience of ensuring compliance with regulatory and organisational policy and guidelines.
• Ability to contribute to planning at operational and strategic levels.

​​​​​​​Desirable Criteria

• ITIL Foundation Qualification
• Project Management Qualification