Latest Recruitment at Abri Group

Your new role

Abri has ambitious targets to tackle the housing crisis head-on and we’re delighted to announce we’re looking for a Construction Buyer to strengthen our Internal Build Team.

We are looking for someone with a good understanding of Construction process and relatable experience of working within a Development environment.

You'll be working closely with the Senior Buyer, procuring all Construction materials for Abri Build’s growing pipeline across the South. You will assist the Commercial department with cost management for these projects from procurement to the completion of material orders.

A full driving license and access to your own vehicle will be required for this role.

If you want the opportunity to play a huge part in achieving our ambitious growth goals, please take a look at the job description below. 

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Your new role

No customer contact experience? No problem! We’ll provide you with all the training and ongoing support you’ll need to make sure you’re equipped to deal with the customer queries you’ll handle.

Whether you're speaking to customers over the phone, through webchat or by email in our busy Contact Centre, you’ll be personable, empathetic and knowledgeable. Some queries might be trickier than others, but by taking full ownership of the problem and getting to the heart of the issue, you’ll be able to find a solution and do the right thing for our customers.

All we ask is that you...

• Be a true customer champion, going the extra mile each and every time
• Love a challenge and smashing targets 
• Be a problem solver, look for creative solutions to challenges 
• Are a team player and love working alongside colleagues throughout the business to deliver a first class service to our customers
• Look for ways we can continuously improve our processes and make them even better for our colleagues and customers
•  Are a whizz at computers and can get up to speed on a variety of computer systems in no time
•  Are resilient and can keep a cool head under pressure, turning tricky situations into positive ones
• In this role, you’ll be on the front line of our customers’ experience and you'll play a pivotal role in helping Abri go from strength to strength by making sure our customers are at the heart of everything we do.
• If this sounds like what you're looking for and you want the opportunity to make a difference to our customer’s lives, we want to hear from you! 

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Your new role

• We are looking for an experienced housing professional to join our South West Region Housing Partnership team on a permanent basis.
• Our Housing Partners manage a patch of up to 600 properties, delivering a proactive tenancy and property management service, as well as responding to customer enquiries as appropriate.  The closest office is in Yeovil which you will be required to attend for training, weekly team meetings and team collaboration days but we also have an agile working policy so working from home or other locations in between customer appointments is an option.
•  You will directly deliver a range of tenancy management and neighbourhood services, collaborating with key colleagues from across the organisation as well as developing relationships with other local service providers. You will be travelling across the allocated patch on a daily basis where you will aim to sustain tenancies and ensure neighbourhoods are clean, safe and a place where our customers want to live and thrive. You will be visible and approachable, with an understanding of local issues, taking accountability for the quality of homes, neighbourhoods and services that Abri provide. 
•  This is an amazing opportunity to be an integral part of the driven and motivated housing partnership team and contribute to improve customer experience and services. If you have proficient IT skills, are digitally confident and a proactive problem solver with excellent communication skills, this may be the job for you!

Who we are

Abri is a large housing provider who own and manage more than 58,000 homes and various community assets, serving around 113,000 customers across the South of England.

We believe everyone has the right to a good quality safe, warm and sustainable home in a community where they can belong, grow and thrive. What does that look like in real terms? 

 We’re investing £689m over the next ten years in our existing homes to improve building safety and make them more energy efficient.

• We’re delivering 10,000 homes by 2030, ensuring affordable housing is built where it’s needed most
• We’re investing in our communities, to addre