Careers at The University of Manchester

About the Role

The People Partnering team plays a pivotal role within the university and the People Directorate, dedicated to fostering an inclusive and equitable workplace culture, and enhancing the employee experience through strategic people focused initiatives. The Partnering team works collaboratively with all leadership teams to ensure that people priorities and plans are established and set the university, teams and individuals up for success. With the support of Centers of Expertise and People Services teams, the partnering team will co-create innovative and future focused people solutions in response to university current and emerging priorities

Essential Skills:

• Knowledge and/or experience of applying OD tools and techniques.
• Up to date knowledge of best practice, current innovations, trends and developments in HR and understands the relevance to the University and its goals.
• Experience of working as a HR / People Partner in a unionised environment.
• Demonstrable experience of supporting the successful delivery of change programmes in a large and complex organisation.
• Experience successfully promoting a positive and enabling culture that puts the people experience at the heart of service delivery.
• Commercial Awareness - Has the ability to connect people requirements to the priorities and performance goals of the University.
• Strategic Thinking - Carefully considers known organisational factors and drivers and can integrate these into people plans and priorities. Demonstrates ability to integrate organisational strengths and development areas into people plans in response to internal and external influencers.
• Analytical Thinking - Uses multiple sources of information and data. Translates insights into a people narrative that turns discussions into tangible recommendations, actions and solutions. Is curious about trends and has the drive to investigate root cause and effect.
• Service Excellence - Delivers agreed priorities effectively and in a timely manner. Champions efficient delivery methods including automation and self-serve approaches. Has a continuous improvement mindset and frequently identifies and delivers improvements to service delivery.
• Change Management – Uses organisational knowledge to lead design and people change conversations. Demonstrates the ability to translate commercial, financial, strategic and operational priorities into clear and achievable change initiatives with clear delivery plans.
• Continuous Improvement - Demonstrates a consistent continuous improvement mindset, applying principles across all stands of delivery in the people plan. Can translate process steps into people experiences and evolving business needs and is a key contributor to CI solutions.
• People Advocacy and Culture – Takes a people centered approach to the design of people plans, delivery and resolution of conflict. Translates stakeholder priorities into tangible people experiences Champions the people experience and coaches leadership teams in taking a people centered approach.
• Collaboration – Actively builds and maintains collaborative and long-lasting internal and external relationships. Works effectively with key stakeholders to identify and understand priorities and challenges, requirements and to agree on range of people priorities in response to stakeholder needs.
• Influencing - Leverages trust and collaborative relationships to build support for ideas. Can anticipate and mitigate for potential barriers and resistance. Can present ideas in the context of benefits to stakeholder priorities.
• Professionally qualified – either MCIPD or broad-based business qualification supported by practical HR experience in all aspects of HR, including reward, employee relations/engagement, resourcing, and training & development.

As an ideal candidate you will have:

• Knowledge of the Higher Education sector current challenges and opportunities is preferable.

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Do you enjoy engaging with a diverse range of people in a warm, informed and friendly way? Are you an enthusiastic team player, passionate about delivering great customer service?

We are seeking a Visitor Services Assistant to join our Visitor Services Team at the John Rylands Research Institute and Library. You will welcome visitors and answer queries, helping members of the public to feel valued and confident as they experience the collections and Grade 1 listed building in the heart of Manchester.

Based at the reception and at key spaces around the library, your duties will include engaging with visitors, operating a booking service, supporting Library events and work in the Rylands’ shop.

The rota pattern for this role is as follows; working every Wednesday 12noon - 5pm, Thursday 12noon-4pm, Saturday 12noon -5pm.

The University of Manchester is committed to creating an environment where diversity is celebrated and everyone is treated fairly. Every day, we welcome visitors from diverse communities from across the city and beyond. We welcome applications from candidates from all backgrounds.

As an equal opportunities employer, we welcome applications from all suitably qualified persons and all appointments will be made on merit. As we are committed to the principles of the Race Equality Charter Mark, we would particularly welcome applications from the Black, Asian and Minority Ethnic (BAME) community who are currently under-represented at this level in this area.

Our University is positive about flexible working – you can find out more here

Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies.