Vacancies at JLL

Role Purpose

Responsible for the safe execution of a portfolio of concurrent projects for various Rolls-Royce sites. As part of the role the Project Manager must ensure that the projects are delivered to meet JLL & Rolls-Royce standards regarding health, safety, quality, cost and programme, whilst complying as a Principal Contractor with current CDM legislation. This includes compliance with MS18 and CSO6 Rolls Royce standards. Project Managers must be qualified in a related trade, civils/groundworks/building structures etc.

Duties & Responsibilities

• Responsible for the execution of projects with potential values between £50k to £15m, across various Rolls-Royce sites in Bristol. 
• Provide Health and safety leadership to your site delivery teams and promote behavioural safety improvements.
• Support the project risk management process and ensure effective controls are established to ensure the safe and timely delivery of the projects.
• Manage the projects in accordance with the requirements of the NEC3 Framework Contract
• Support project opportunities where identified, to realise, maintain and improve the commercial project performance.
• Play an active lead in the production and risk management of quotations and estimates.
• Promote and maintain effective client/stakeholder relationships to protect and enhance the company's reputation at project level.
• To ensure our suppliers, sub-contractors and direct workforce follow company policies and procedures including Health & Safety, Quality Assurance and Engineering standards.
• Work closely with the Senior Design Manager to ensure robust, workable economic and constructable designs are produced.
• Liaise with the Rolls-Royce Project Managers and their appointed consultant Project Managers to ensure that the projects are managed in compliance with MS18, CS06 and the current delivery programme and cost plan.
• To ensure a high level of service is delivered and develop relationships with key stakeholders.
• Ensure projects are delivered to the agreed contract programme.
• To ensure works are carried out to high standard complying with relevant British Standards, codes of practice and Rolls-Royce Standards.
• Provide knowledge and support if required to ensure the quality and performance of the works.
• Ensure projects are completed snag and defect free
• Ensure that post completion deliverables such as final accounts and Operation & Maintenance information is delivered within the contracted timescales.
• Provide coaching, mentoring and development support to direct reports and trainees

Skills & Experience:

• Proven and demonstrable experience in the role of a Project Manager within the building/construction/building service industries (essential).
• Experience of working in occupied buildings/campuses (essential).
• Experience of working in a live manufacturing environment (essential)
• Experience in the use of NEC3 Contracts (essential)
• Experience of managing health and safety procedures along with knowledge of H&S standards/regulations across multiple sites (essential).
• Experience of multiple stakeholder experience (essential)
• Ability to translate client needs into detailed plans (essential)
• Detailed understanding of the RIBA design stages (essential)
• Experience of working in a live manufacturing environment (essential)
• Demonstrable experience of managing Mechanical and/or Electrical Designs and Installations (essential)
• Demonstrable pre-construction experience (essential)
• Ability to communicate the plan of work daily & weekly to multiple stakeholders (essential)
• Able to read/interpret Arch/Struct/MEP drawings (essential)
• Experience in the preparation of quotations and estimates (essential).
• Ability to develop a good understanding of the customers’ business requirements (essential)
• City & Guilds /NVQ (or equivalent) construction related qualification (essential).
• SMSTS, JIB/BESA, CSCS Card, First Aid (essential).
• Competent user of IT software packages including MS Office, Fieldview or similar tablet-based quality assurance software (highly desirable).

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Key Responsibilities 

• Manage a portfolio of rating appeals and check cases across various property types
• Prepare and present cases at Valuation Tribunal hearings
• Liaise with the Valuation Office Agency to negotiate settlements
• Conduct property inspections and detailed analysis of rental evidence
• Prepare rating valuations and check calculations
• Advise clients on rating liability and mitigation strategies
• Monitor legislative changes and case law development
• Support senior team members with complex casework
• Assist in developing client relationships and identifying new business opportunities
• Mentor junior team members as required 

Requirements 

• MRICS qualified with at least 2-5 years post-qualification experience in rating
• Strong knowledge of the Rating market and relevant legislation
• Experience handling rating appeals and negotiations with the VOA
• Excellent analytical skills with attention to detail
• Strong verbal and written communication skills
• Good commercial awareness and client relationship management skills
• Proficient in Microsoft Office applications
• Experience with rating valuation software is advantageous
• Ability to communicate with clients and colleagues at all levels

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Remote –Birmingham, GBR

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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The Role 

This role is a high profile Retail Management Role working on 2 trophy Shopping Centres for a key client of JLL

Office location 

The role is based in London and will sit within JLL’s Property Delivery Team.

Key Responsibilities 

Client Relationship

• Act as the main point of contact for Asset Manager on your assets and lead this relationship in a dynamic and professional manner.

Lease and Legal Management:

• Receiving, progressing, and making recommendations to the Asset Manager on occupier applications for consent to alter their demised property, wayleaves, or to underlet or assign their leasehold interest
• Ensure tenant compliance with lease covenants and obligations, recommending remedies to breaches and managing any issues through to conclusion
• Respond to technical queries in regards to the lease or licences
• Resolving occupier matters that may influence valuation/investment considerations

Financial Management:

• Work with JLL Accounts teams to Manage financial accountability including liaison with clients and tenants to manage cashflow (charge raising, non-recoverable expenditure etc) and including working with credit control and accounts payable processes where required

Service Charge:

• Prepare and manage service charge budgets and reconciliations, and cash flow, in accordance with RICS guidelines and client KPIs.

ESG:

• Work with various ESG and FM teams on ESG initiatives and implementation.
• Align client's ESG strategy with JLL's responsibilities.

Supplier and Facility Management:

• Alongside colleagues manage third-party suppliers' performance.

Inspections:

• Undertake regular inspections of portfolio properties and ensure high standards of presentation are met, identified issues resolved promptly and recorded as directed.

Transactions/Transitions:

• Handle property in/out transitions, due diligence, and support acquisitions and disposals including liaison with 3rd parties such as solicitors.

Client:

• Provide relevant content for client reporting  and attend client meetings as per client requirements.
• Understand client PMA, asset strategies, and KPIs.
• Support and deliver all client KPI and deliverables.

Occupier Engagement & Customer Experience:

• Engage with occupiers to maintain high customer satisfaction.
• Gather intelligence on occupier business activity on behalf of client.
• Assisting in the delivery of customer experience initiatives across the portfolio in close liaison with Subject Matter Expert (SMEs) and service partners

Works

• Working with third parties and other JLL teams on Major Works and other site-based projects

Health & Safety:

• Understand relevant Health and Safety legislation and help implement compliance measures.

Insurance:

• Support annual insurance renewal process
• Have oversight of all insurance matters across the site
• Ownership of end to end claims process.

Void property management:

• Action necessary management activities on behalf of the client and their insurers.

Fees:

• Ensure all fee work that falls outside the PMA or is an agreed additional fee is raised and tracked accordingly to process.

Additional Responsibilities

• Play an active role in securing new business and expansion of existing client relationships.
• If required line manage team members to guide career progression / manage performance.
• Continually driving change and progress in the business to evolve with Client and market demands
• Project based work (internal & external)
• Identify cross-selling opportunities.
• Investigate and remedy pre-existing property management issues.

Candidate Profile

• Preferably MRICS qualified with 5+ years in property management.
• Recognised subject matter expert.
• Strategic thinker with innovative problem-solving skills.
• Strong commercial acumen and client relationship skills.
• Results-driven with ability to set and achieve ambitious targets.
• Self-motivated leader who fosters teamwork.
• Excellent communication and negotiation skills.
• Advanced IT skills, particularly in property management systems.
• Sharp analytical and problem-solving abilities.
• Excels in financial planning and operational reporting.
• Experience with cross-functional projects.

Behavioural Skills

• Strong leadership and deep understanding of property/asset management.
• Strong and professional communication skills (internal & external).
• Commitment to innovation and inclusive practices.
• Adhere to JLL Working Practices guidelines.
• Provide line management and mentoring.
• Implement value-added initiatives.
• Maintain strong presence within PAM team.
• Contribute and help drive an inclusive office culture.

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What your day-to-day will look like: 

• Create and maintain planned maintenance regimes for client assets while following up on landlord-planned maintenance and attending to unplanned maintenance activities 
• Respond to trouble ticket requests within agreed SLAs while managing and tracking building operations stock including bulbs, filters, and power supplies 
• Conduct site inspections with facility team members covering daily cleaning, HVAC systems, and landscaping while managing moves/adds/changes including desk assignments and furniture management 
• Oversee small project management activities including budget creation and activity planning for site improvements, refurbishments, renovations, and expansions 
• Coordinate with multiple stakeholders including Deskside/IT, Global Telecom, Global Security, Global A/V, and security guards to ensure seamless operations 
• Track utility usage (electric, water, gas) and develop innovative ideas to reduce environmental impact while liaising with regulatory bodies and safety groups 
• Manage daily health and safety issues including maintaining regular scheduled meetings, records of fire and safety teams, fire drills, safety equipment, and training programs 

Required Qualifications: 

• Diploma or degree level education in technical discipline (Engineering, Building Services, or related field) 
• Valid electrical license certification as required for the role 
• Knowledge of statutory and regulatory maintenance requirements for client assets and contract management 
• Previous experience working in high-profile corporate environments with demonstrated problem-solving and decision-making abilities 
• Excellent written and verbal communication skills with proficiency in spreadsheet and word processing applications 
• Qualification to manage a technical team with strong interpersonal and leadership capabilities 
• Customer-focused approach with attention to detail and assertive communication style 

Preferred Qualifications: 

• Previous reception or hospitality experience in professional environments 
• Experience with building automation systems and facility management software 
• Background in project management and budget development for facility improvements 
• Knowledge of environmental sustainability practices and energy management systems 
• Experience coordinating with multiple vendors and service providers 
• Understanding of HVAC, electrical, and plumbing systems in commercial buildings 
• Familiarity with health and safety regulations and emergency response procedures