Vacancies at The University of Sheffield

Overview

The role of Painter and Decorator is based in the Building Maintenance Team, part of the Engineering & Maintenance (E&M) section of the Department of Estates and Facilities Management. You will provide a reactive and planned maintenance service operating in a busy, fast paced environment across the University’s campus. The primary focus of the role will be painting and decorating, however you also have the opportunity to support other maintenance functions as required. The majority of work is of a physical nature and requires manual handling ability to carry equipment across campus, the ability use ladders when required and the dexterity to undertake a range of work tasks to ensure a good decorative finish.

A technical knowledge of current decorating best practice techniques is essential. The ability to follow work procedures and instructions, and to use your own initiative, as well as the ability to manage workload and complete jobs in a timely manner is a key element of the role.

As a visible uniformed representative of the University a professional, customer focused attitude is essential as interaction with students, staff, visitors and members of the public will be an important part of this role.

The University’s estate contains a varied range of properties which understandably present their own challenges. Some, e.g. the Arts Tower, are of great architectural importance and must be preserved as part of our national heritage, whilst others such as the award winning Information Commons are modern and sophisticated in their design and servicing.

Main duties and responsibilities

• Carry out planned painting and decorating across the whole campus, which will involve driving University owned vehicles between sites, completing jobs safely, following relevant procedures correctly, and ensuring own work is completed on time.
• Complete individual maintenance activities (i.e. small refurbishment works), usually in occupied buildings, giving consideration to maintaining access and security whilst minimising disruption.  Ensure works are progressed effectively including ancillary duties including shelf bracket, pin and noticeboard removal and replacement to ensure a professional finish.
• At all times, carry out work in compliance with the University’s policies and procedures as well as current technical legislation and health and safety standards.
• Prioritise jobs in order of urgency as directed by the appropriate supervisor, drawing upon depth of knowledge, skills, experience and expertise to deal with the job in hand. Make decisions on the methods to be used and the sequence of actions.
• Liaise with contractors who are working on University premises to ensure they are carrying out work in accordance with required timescales and University health and safety standards, as directed by the appropriate supervisor.
• Liaise with and maintain good relationships with key contacts in University departments to let them know about work being undertaken and keep them up to date with progress.
• Responsible for reporting stock levels of consumables to enable planned and reactive maintenance to be achieved.
• Maintain provided tools, equipment and vehicles, taking responsibility for the safe keeping of these. Complete regular checks on vehicles to maintain good condition.
• Respond to requests for assistance at the University outside normal working hours in accordance with the departments’ call-out procedures. This role is included in a formal on-call rota to provide emergency responses across the University Estate. Participation in this rota will be determined by the University in accordance with the on-call provisions.
• Carry out other duties, commensurate with the grade and remit of the post.

Person Specification

Our diverse community of staff and students recognises the unique abilities, backgrounds, and beliefs of all. We foster a culture where everyone feels they belong and is respected. Even if your past experience doesn't match perfectly with this role's criteria, your contribution is valuable, and we encourage you to apply. Please ensure that you reference the application criteria in the application statement when you apply.

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Main duties and responsibilities

• Manage the administration of surveys for NTDC customers and partners as required. 
• Interpret customer requirements and provide instruction on best use of the survey, guiding them in the creation of a communications and engagement strategy in preparation for the rollout of the survey, and maintaining updated completion rates and guidance throughout the duration of the survey being live.
• Collect and analyse participant feedback on survey projects and supporting the Operations manager where appropriate.
• Produce customer focused reports based on survey activity.
• Develop, deliver and manage new data capture related research projects, ensuring that the project's objectives and deliverables are met.
• Work with colleagues to maintain central office systems to ensure the smooth running of the Centre and the HEaTED administration of training courses, customer queries and booking processes.
• Take an active role in the development of evaluation and feedback systems to ensure that research projects are being carried out efficiently and effectively to the benefit of the sector.
• Work with the Marketing & Communications Officer lead to promote and market the Centre and its work, as required.
• Support other team members in the organisation of a wide range of meetings and events as required. This involves preparing materials and providing information on any associated costs and resource requirements.
• Take responsibility and coordinate agreed aspects of financial and operational procedures to support the effective running of a small team.
• Maintain all forms of documentation securely while complying with information and data use regulations.
• Engage with opportunities to promote the Centre and enhance its reputation, including attending events and conferences.
• As a member of staff you will be encouraged to make ethical decisions in your role, embedding the University sustainability strategy into your working activities wherever possible.
• Any other duties, commensurate with the grade of the post.

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Overview

With a reputation for high impact, Marketing, Admissions, Recruitment and Communications (MARC) leads the University’s core student recruitment activity, as well as enhances the institution's reputation as a global leader in research, teaching and industry collaboration.
Within the department’s Media and PR function is a commitment to strategically raise the profile and strengthen the reputation of the University via the media, by understanding and sharing academic research and seeking ways to promote corporate achievements. Stories are frequently complex, require care and sensitivity and a close partnership with experts. Alongside this, is a responsibility to lead a proactive approach to risk, and crisis management, advising senior stakeholders in order to effectively safeguard the University’s reputation.

This fast-paced role requires someone who has a strong background of working with the media; existing relationships with high-profile journalists and broadcasters; demonstrable knowledge of media relations, its impact with stakeholders and role in building brand reputation; crisis and reputation management experience and a good knowledge of higher education.

Main duties and responsibilities

• Maximise the University’s national and international reputation through proactive media and PR, working to identify, source and amplify impactful content to shape Sheffield's global profile.
• Write and pitch news releases for a wide variety of media, deciding on both content and target audience.
• Manage and lead short to medium term press and media campaigns, as well as contribute to longer-term strategic work, such as the University’s golden thread campaign, ensuring objectives are met.
• Support the management of the University’s external reputation and provide specialist and expert reputational advice to colleagues across the University – including senior management – during a crisis or when handling potentially sensitive and controversial issues.
• Proactively source key spokespeople and academic experts from within the University for press and media interviews, and brief them accordingly.
• Respond efficiently and helpfully to incoming media enquiries from journalists and broadcasters.
• Ensure the impact of media work is captured to demonstrate an evidence base for the role media plays in creating a pathway to potential impact with key stakeholders, including government policy makers, potential funders and international collaborators.
• Proactively build strong relationships with a wide range of internal and external stakeholders, including academics, university leadership and communications colleagues across the institution, as well as journalists and PR and research communications colleagues at key external organisations. Ensure opportunities to promote the University are maximised at all times, being proactive in seeking links to topical news and leveraging reputational benefit wherever possible.
• Share news stories with colleagues across marketing and communications to be used in digital/social media or to support recruitment efforts/the creation of new content.
• Provide specialist media relations training and advice to colleagues at all levels across the University.
• Represent the Media Team at key internal and external meetings
• Compile and post on the University’s website information needed to maintain, update and develop the University’s online News pages.
• Time Management - Plan, organise and prioritise your workload to ensure deadlines and objectives for are met
• Career Development - Take responsibility for personal learning and professional development
• Carry out other duties, commensurate with the grade and remit of the post

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Main duties and responsibilities

• Provide a high-quality, comprehensive and effective technical service across the workshop/School. Liaise with customers regarding potential work, provide guidance and carry out experimental procedures. Report technical issues to the Engineering Team Leader as appropriate. Work with minimal supervision and use theoretical understanding of engineering or other technical principles relevant to your subject area and workplace to effectively  problem solve clearly and concisely in written and oral form
• Use and maintain a variety of general and specialist technical equipment, to meet the needs of the School regarding research, teaching and experimental work. 
• Plan, design and manufacture components to high standards and engineering tolerances for both teaching and research projects. 
• Provide solutions to technical problems for both teaching and research projects. Install, commission, maintain, service and repair experimental rigs, technical equipment and systems 
• Produce detailed and complex designs and cad drawings for academics and students using CAD software. 
• Program machine tools effectively using CAM software also having the ability to produce programs for 3D machining operations. 
• Mentor and induct trainees and junior staff and provide training in modern machining techniques. Also mentor and support apprentice technician development.
• Support the Technical Manager-Workshop in the daily running of the workshop facility to ensure a continued safe and efficient working environment.
• Prioritise own work within a general plan or schedule to meet deadlines and appropriate standards and assist the Technical Manager-Workshop in the planning for future projects. Plan and organise routine work and be responsive to non-routine work.
• Provide technical support to staff and student projects, including advice, training and the set-up, modification and use of workshop equipment.  
• Provide a high standard of customer service to staff, students and visitors. Make suggestions for improving service and refer customers to senior colleagues where appropriate. 
• Understand and comply with relevant statutory, quality, environmental compliance procedures/systems, organisational and health and safety regulations relating to operations 
• Provide comprehensive safety advice and training to staff and students. Maintain appropriate records for own work. 
• As a member of staff you will be encouraged to make ethical decisions in your role, embedding the University sustainability strategy into your working activities wherever possible. 
• Any other duties, commensurate with the grade of the post.

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Main duties and responsibilities

• Work with academic schools/the Faculty or Professional Services departments to provide finance support and information, ensuring that the Faculty’s financial plan is sustainable and financial risks are identified, understood and managed.
• Provision of expert financial support, guidance and management information, with responsibility for excellent customer service.
• Prepare accurate income and expenditure forecasts on a monthly and quarterly basis and as required, including analysis and explanation of variances against budget/forecast with recommendations for action or mitigation where appropriate.
• Prepare quarterly and year-end reconciliations as required, including reserves and other provisions. Co-ordinate year-end procedures, ensuring these are communicated and effectively implemented across departments.
• Provide information and advice regarding budgetary control and activity forecasting across all types of external income (both research and other external funding), identify and offering solutions to minimise areas of potential risk or conflict with University financial regulations.
• Review and/or prepare financial expenditure statements or award claims for all types of external funding (for example, research) as required in conjunction with relevant departmental staff.  Co-ordinate the external audit of financial returns prior to submission to funders as required, providing auditors with relevant information and being the point of contact throughout the audit process.        
• Support and enable Finance staff to work to the highest professional standards and encouraging a culture of continuous professional development.    
• Leading colleagues in the continual challenge to activities and processes, and identification and delivery of improvement in order to maximise effectiveness.    
• Have oversight of and plan, in collaboration with other Finance Business Partners and the Finance Manager, workload allocations across the team, ensuring all objectives and deadlines are achieved and that productivity is optimised.         
• Carry out other duties, commensurate with the grade and remit of the post.

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Overview

This post provides an exciting opportunity for someone with excellent communication, sophisticated stakeholder management, and a commitment to providing high quality services to join our team.  As the Academic Programmes and Quality Manager, leading a team, you will be responsible for the strategic leadership and operational delivery of the University’s academic quality framework ensuring compliance with both internal regulations and the external UK higher education (HE) landscape.

Main duties and responsibilities

• Team Leadership and Management: Lead, manage, and motivate the Academic Programmes and Quality Team and the Curriculum Data Team, including setting objectives, managing performance, and promoting staff development to meet service standards.
• Strategic Compliance and Guidance: Lead the service to ensure academic programmes align with the University's Education strategy and are compliant with external requirements, including the Office for Students (OfS), consumer legislation, and professional bodies.
• Process Improvement and Change Management: Lead, design, and drive process improvements across internal quality management, adopting best practice approaches, and ensuring systems and practice remain fit for purpose and aligned with regulatory conditions.
• Curriculum Data and Systems Ownership: Act as the product manager for Curriculum Manager (SITS module management tool), ensuring the system operates effectively to meet business needs and is developed to adapt to new requirements.
• Data-Informed Quality Assurance: Work across the University to ensure internal and external performance measures and curriculum data are accurately used to inform quality assurance, enhancement activities, and education governance.
• Policy and Communication Expertise: Provide effective communication and expert advice to Faculties, Schools, and professional services on education policies, processes, and the implications of the regulatory requirements.
• Service Enhancement: Continuously improve the quality and accessibility of services, processes, and systems that academic teams require to design, develop, deliver, and review academic programmes.
• Education Governance: Provide professional, high-level secretariat support to key university committees (e.g sub-committees of Senate Education Committee) responsible for academic standards and quality, including the preparation of detailed papers and timely follow-up of actions.
• As a member of staff you will be encouraged to make ethical decisions in your role, embedding  the University sustainability strategy into your working activities wherever possible.
• Carry out other duties, commensurate with the grade and remit of the post

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As IT Support Technician within Faculty IT, you are responsible for providing high quality, customer focused IT support service with a focus on the academic, student, research and staff experience across University faculties and the central IT Services Department.

You will provide both in-person and remote support and resolution for customer requests, end user devices, hardware, operating systems, software & cloud based applications, configure network services for Windows and macOS. You will organise and coordinate resource and work activities including all aspects of device management and IT support for faculty-specific projects, workstreams and annual events.

Main duties and responsibilities

• Provide high quality, customer focused IT Support service across university faculties and departments, supporting a wide range of academic and professional services customers in line with agreed process, procedures and policy.
• Deliver support resolution for faculty-specific and university-wide customer requests and issues, escalation and liaison with third parties and colleagues as appropriate.
• Co-ordinate and take ownership of service requests and issues to ensure they are investigated, diagnosed and resolved efficiently, with minimal guidance and supervision, keeping the customer informed of progress.
• Provide both in person and remote support and maintenance for end user devices, hardware, operating systems, faculty-specific software & cloud based applications and configure network services for Windows and macOS maintaining security principles, policy and good practice (Desk side, TechBar, in-person, remote).
• Organise and coordinate resource and work activities both independently and as part of the Faculty IT team ensuring activities meet agreed quality standards, procedures and service levels
• Manage operational activities including all aspects of faculty device management from procurement, staging, deployment, maintenance and repair to disposal and ensuring asset management policy and procedures are accurately maintained.
• Provide specialised IT support for faculty-specific projects, workstreams and annual events, working in collaboration with all IT Support teams and Managers, promoting good and safe working practices.
• Create, maintain and update operational and support documentation for faculty-specific systems, including exchanging knowledge with colleagues through documents, presentations, handovers and demonstrations.
• Carry out other duties, commensurate with the grade and remit of the post