Client Relationship Executive at Aviva

A bit about the job:

The ideal candidate will have experience supporting client-facing teams and possess strong communication and organisational skills. They’ll be confident working independently and may currently be in an Operations, Client Onboarding, or Implementation role, ready to step into a more client-facing position. Reporting to a Client Relationship Director, the successful candidate will play a key role in supporting our internal client, Aviva, collaborating closely with teams across Distribution and building strong relationships throughout Aviva Investors and the wider Aviva group. This role will support the Insurance client relationship team in managing our partnership with Aviva, while coordinating activity and providing support across our Insurance, Wealth, and Institutional channels globally. Responsibilities include leading the preparation of monthly service oversight reports, producing passive breach and risk event reports, managing AML and KYC requests, performing cash reconciliations, and assisting with meetings, events, and special projects. The role also involves supporting new team member onboarding, managing procurement processes and contract renewals, coordinating occasional travel and expenses, and providing ad-hoc assistance to Executive Assistants as needed.

Skills and experience we’re looking for:

• A proactive and solutions-focused mindset, with the ability to adapt quickly and take initiative
• Strong problem-solving skills, with confidence to work independently and collaborate when needed
• Excellent planning, prioritisation, and time management skills, with the ability to stay organised in a fast-paced environment
• Comfortable working with large volumes of information, with a high standard of accuracy
• Ability to meet tight deadlines and maintain quality under pressure

What you’ll get for this role:

• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in
• Eligibility for annual performance bonus
• Family friendly parental and carer’s leave
• Generous holiday entitlement plus bank holidays with the option to buy/sell up to 5 additional days
• Up to 40% discount for Aviva products
• Aviva-funded Private Medical Benefit to help you get expert support when you need it
• Brilliant flexible benefits including electric cars
• Aviva Matching Share Plan and Save As You Earn scheme
• 21 volunteering hours per year