Talent Operations Executive at Manchester City Football Club

Purpose

The Talent Operations Executive will play a vital role in supporting the Scouting and Recruitment team within the Global Football department at City Football Group, by ensuring the delivery of accurate, timely, and proactive operational support.

Your Impact

• Administrative Operations - Provide administrative and targeted operations support to the Talent department, with specific emphasis on scouting and recruitment. Targeted work in 3 specific areas of efficiency, governance and compliance.
• Safeguarding - Offer support and coordination of the department’s safeguarding obligations, DBS and international police checks, tracking of compliance in relation to qualifications and supporting staff CPD in this area.
• Staff Engagement - Support the process of staff induction and continued development, coordination of sessions, direct involvement in elements of the induction process and processing all new starter documentation.
• Finance - Coordinate the process of expenses claims, match fee claims, invoicing, developing processes to improve efficiency, accuracy and reporting across scouting and recruitment. Leading the inputting of expenses and processing directly on to the system, when required. Also offering support to key members of the team with individual expense claims.
• Travel - Support the coordination of travel for the department during office hours and support staff, managers, and players that require travel to be booked on their behalf including support for the medicals process and CPD events, including booking and coordination of group travel.

What we are looking for

Essential

• Proven experience working in a complex, fast paced administrative/operations environment
• Experience of using IT systems to carry out administrative processes such as processing expenses, purchase orders and booking travel
• Confident in using own initiative, conscientious, self-motivated, excellent communication skills
• Ability to work efficiently with good attention to detail
• Flexible in dealing with last minute changes and demands
• Competent in using MS Office: Word, Excel, PowerPoint and Outlook

Desirable

• Previous experience of working in a football/professional sport operations environment or complex international business
• Experience using relevant systems such as Business World/UNIT 4, Concur, SAP, SAGE to complete financial tasks and management
• Additional language skills
• Event management experience
• Ability to think creatively and offer solutions to functional problems