Business Manager at JLL

Position Overview

We are seeking a dynamic Business Manager to lead administrative operations while providing comprehensive people support across the organization. This role combines strategic administrative oversight with hands-on human resources support, ensuring operational excellence and employee satisfaction.

Key Responsibilities

Administrative Leadership

• Oversee day-to-day administrative operations and implement process improvements
• Manage office facilities, vendor relationships, and administrative budgets
• Develop and maintain administrative policies and procedures
• Coordinate cross-departmental projects and initiatives
• Ensure compliance with corporate policies and regulatory requirements
• Manage administrative staff and delegate responsibilities effectively

People Support & Human Resources

• Partner with HR on employee onboarding, orientation, and integration processes
• Provide first-line support for employee questions regarding policies, benefits, and procedures
• Assist with performance management processes and employee development initiatives
• Support conflict resolution and workplace issue management
• Coordinate training programs and professional development opportunities
• Maintain employee records and ensure data accuracy in HRIS systems
• Support recruitment efforts including interview coordination and candidate communications

Operations Management

• Monitor and analyse operational metrics to identify improvement opportunities
• Manage administrative technology systems and coordinate IT support
• Oversee document management and record-keeping systems
• Coordinate travel arrangements and expense management processes
• Support executive administrative needs and special projects