Job Vacancies at Mastercard

Overview

• The position reports to the Manager, UK Controller, part of the Europe Regional Controller’s group.
• The Europe Controllers Group is responsible for ensuring the integrity of the US GAAP financials in partnership with the GBSC (Global Business Service Center), ensuring local statutory reporting compliance as well as providing support to the business teams across a number of areas including accounting and controls.

Role

The role will billing activities in the UK, including support for Mastercard Payment Gateway Services. The Controller activities include the following:

• Integrity of the Financials - The Controllers work in partnership with their local teams and the GBSC to ensure that the financial statements for their businesses are appropriate. This includes both management reporting and statutory filings.
• Business Advice is provided by the Controllers to ensure the proper accounting and reporting for transactions, customer deals, expenses and other areas.
• The Controllers play a critical role in the First Line of Defense in the Risk and Control Framework. Using the Operational Risk Management (ORM) methodologies and policy, the Controllers ensure that we have efficient processes with effective controls.
• Role Billing and Commercial Finance -Perform complex maintenance tasks within the billing system (e.g. customer changes, pricing changes) to support business units and finance teams. •Analyse billing data, research trends, identify issues and follow up on or identify resolutions. •Respond to help desk inquiries within the Service Level Agreement [SLA] area of expertise, provide business knowledge and technical/functional support to business units. Identify opportunities for process optimization within area of responsibility; coordinate with leadership to implement improvements. •Research and resolve production billing issues and incidents; coordinate meetings between Billing and Technology teams to resolve open issues. •Maintain desktop procedures and adhere to controls around revenues and collections. •Perform routine training to internal teams on billing related topics.
• Support Accounting and Internal Controls - Support the integrity of the financial records of UK based legal entities in accordance with MasterCard policies in partnership with the GBSC. - Support the statutory account audits for UK based legal entities on a timely basis as well as provision of quarterly disclosure information to MasterCard Corporate Group; -Maintain strong relationships with internal stakeholders and be able to assess and communicate key risks and opportunities within the business. -Assist with the preparation of the monthly financial statement monitoring control in preparation of the monthly review conducted by management. -Maintain a strong internal control environment and improve internal controls where necessary to ensure a scalable infrastructure is in place to allow the company to operate and grow effectively while mitigating risk. Ensure continued alignment with MasterCard internal control procedures. -Documentation of financial and business processes throughout the group of companies under scope of responsibility. -Ad hoc support for Tax and treasury activities including preparation of cash flow forecasts and interim accounts as required.

All About You

In terms of the performance and personal competencies required for the position, we would highlight the following:

• Bachelor’s degree in Accounting, Finance or related discipline
• Experience with US GAAP and IFRS and UK statutory accounting and reporting requirements.
• Experience of liaising with external auditors
• Experience assessing the effectiveness and oversight of operational and financial control implementation
• Experience leading process improvement initiatives along with developing procedures for implementation
• Sound project management and organizational skills
• Strong analytical skills and proficient with Excel ( VBA skills will be an advantage)
• Very good communicator
• Flexible and able to perform efficiently under tight deadlines -Enthusiastic, hands on, proactive, able to work well independently and in teams
• Takes initiative and is result oriented  

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Main Purpose of role

• This is permanent role to lead a Controls function for Vocalink Limited, a company that enables the payments of 90% of salaries, 70% of utility bills, most ATM transactions and every cheque cleared in the UK. 
• The successful candidate will become part of a high functioning team, dedicated to delivering a robust, secure and resilient service to 60+million citizens every day with transactional volume of 11 billion/year and total annual transactional value in excess of GBP6 Trillion.  
• The appointee will be responsible for the Vocalink Limited Controls function across the key pillars of Controls Governance, Controls Management, Controls Testing, Assurance, and Issues Management.

Key Responsibilities:

• Strategic Leadership: Provide strategic leadership and direction across the organisation on the build of a robust and effective control environment.
• Relationship & Stakeholder Management: Engage with key stakeholders on key aspects related to the control environment and building / managing these relationships.
• Constructive Challenge: Provide both constructive challenge and advice to Executives and the wider business, and act as a ‘trusted partner’ to 1LOD Functions.
• Communicating & Influencing: Deliver clear and effective communication, with proven success in influencing senior stakeholders to achieve required control outcomes and risk mitigation.
• Change Agent: Act as a catalyst and thought leader to drive required controls capabilities, rigour, and culture across the organisation.
• Decision-Making & Problem Solving: Possess a strong aptitude in decision-making, problem solving, and applying judgement to complex topics.
• Team Leadership: Lead a diverse team to achieve common goals, creating a shared vision.

Knowledge, Skills and Expertise
Essential     

• Experience in Risk Management, Controls Management and Assurance, preferably in a regulated firm. 
• Seasoned practitioner of controls management with deep experience across the end-to-end control's lifecycle and key components of the Controls Office. 
• Proven experience of building a Controls Office (preferred), Control Functions (e.g. Internal Audit, Compliance, etc.) from ground up – ‘Build & Run’ rather than just ‘Run’.
• Proven organisational and leadership abilities in leading large teams and driving large scale change.
• Successfully delivered, embedded, and operated a Controls Office capability (or equivalent) within the context of a regulated firm (e.g. Bank, CNI, etc.).
• Experienced across the key pillars of the Controls Office – Controls Governance, Controls Management, Controls Testing, Assurance, and Issues Management.
• Relevant experience of working in a complex (preferably multi-national) stakeholder environment that includes complex customers and regulators.
• Ability to articulate themselves clearly and concisely to a broad range of senior and junior stakeholders, acting as a bridge as well as guide for the implementation of new capabilities. 
• Communication - requires effective communication skills – both written and oral - to deal with large diverse customer base (internal and external)
• Ability to motivate, inspire and lead people effectively

Desirable    

• Experience within Critical National Infrastructure responsible organisations
• Experience of working with other regulatory bodies (non-UK)
• Experience of working within a matrix organisation

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Key Responsibilities

• Develop and execute a commercialisation strategy for Mastercard Move solutions focused on Business and Government originated payment flows 
• Lead go-to-market planning and execution, including value proposition development for use cases, identifying target segments and supporting Regional teams to define the GTM and growth strategy 
• Drive revenue growth and adoption, through effective pipeline tracking, performance analysis, providing support to unblock / expedite sales opportunities and identifying growth opportunities in partnership with broader Mastercard teams, including CNPF and Services
• Sales enablement support by equipping regional teams with the tools, training, RFP support and other sales materials needed to effectively position Mastercard Move solutions and accelerate adoption. Drive thought leadership content and issuing of whitepapers to help support customer conversations
• Advisory support to Regions to ensure feasibility and viability of customer opportunities, support solutioning as required while having the ability to drive customer conversations as needed 
• Collaborate with Marketing and Communications to develop compelling collaterals, deliver successful campaigns, streamline customer & market communications and develop thought leadership content that supports pipeline generation and customer engagement.
• Partner with Product, Network, and Regional teams to identify market needs, influence product/ network roadmaps, and deliver innovative solutions that address customer pain points. Connect regional teams to maximise cross-regional learning and unlock untapped opportunities by testing whether local successes can be replicated/exported to other regions 
• Monitor market trends and competitive landscape to refine our product positioning, help inform product strategy as well as support sales teams with relevant insights including battlecards, competition benchmarking information etc. to secure deals 
• Collaborate with internal stakeholders such as Legal, MTS, Risk to ensure adherence to the agreed Compliance framework for these flows

Requirements

• Deep expertise in payments, with strong knowledge of domestic and cross-border money movement for businesses and governments. Knowledge of MA Move product set would be an advantage
• Proven experience in commercialisation or go-to-market roles, ideally within financial services, fintech, or B2B payment solutions.
• Customer centric approach with excellent storytelling abilities, capable of articulating value propositions and developing robust collaterals & training materials 
• Strategic thinker with strong execution skills, able to translate vision into actionable plans and deliver results in a fast-paced environment.
• Strong communication and influencing skills, with experience managing cross-functional teams and engaging senior stakeholders; highly collaborative mindset required
• Analytical and data-driven mindset, with the ability to provide actionable insights to drive growth