Latest Recruitment at Marriott International

POSITION SUMMARY

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: Less than 1 year related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

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POSITION SUMMARY

Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food.

Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATION

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

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Job Summary
We are seeking a dynamic Front of House Manager to lead and inspire our guest-facing teams, including Doorman, Bellman, Concierge, Guest Relations, Front Desk. This role ensures seamless guest experiences by anticipating needs, coordinating across departments, and delivering service that is personal, memorable, and aligned with our hotel’s high standards.

What We’re Looking For
A hands-on leader with excellent communication and problem-solving skills, a passion for hospitality, and the ability to balance service excellence with operational results.

If you are ready to create extraordinary guest experiences and lead a team with energy and integrity, we would love to hear from you.

Candidate Profile

• High school diploma/GED with 4 years’ guest services/front desk experience

OR

• 2-year degree in Hospitality, Business, or related field with 2 years’ relevant experience

Key Responsibilities

• Oversee day-to-day Front of House operations, ensuring standards, service quality, and guest satisfaction
• Lead, coach, and motivate a multi-functional team while fostering trust, collaboration, and accountability
• Handle guest complaints and anticipate needs to deliver exceptional, personalized service
• Monitor staffing, financial goals, and operational efficiency to support overall hotel performance
• Partner with Housekeeping, Reservations, and other departments to ensure smooth arrivals, departures, and stays
• Maintain up-to-date knowledge of hotel services, promotions, and guest recognition programs

What do you get in return?

• Personal coaching to support you in your day-to-day job and development and training opportunities.
• Special discounted rates for 9,000+ Marriott hotels worldwide for you, your family and friends.
• £5 breakfast when staying in most of our European hotels.
• 50% discount on Food & Beverage when dining in the hotel.
• Heavily discounted room rates for you & friends and family - why not, we are after all the largest hotel company in the world!
• ‘Recommend a Friend’ Incentive – Be rewarded for referring someone you know!
• Complimentary staff uniform dry cleaning - we do like to make an impression
• Complimentary meals on duty. 

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Position Summary 

The Night Steward plays a vital role in supporting the smooth overnight operation of kitchen production and maintaining hygiene standards across all food preparation and back-of-house areas. Reporting to the Chief Steward, this position is part of the wider kitchen operations team and ensures that all stewarding responsibilities are upheld during night hours.

You will be responsible for maintaining the cleanliness and organization of all kitchen and stewarding areas overnight, including those serving our Food and Beverage Outlets (Booking Office, MI+ME, and The Hansom), In-Room Dining, Event Operations, and the associate dining room. Your contribution ensures a consistent, high-quality environment that supports the culinary team and prepares the kitchen for the next day’s operations, ultimately enhancing the overall guest experience.

Responsibilities: Here's what your journey with us entails

• Maintain cleanliness and hygiene in all kitchen and back-of-house areas.
• Supervise stewarding team to ensure standards are consistently met.
• Monitor and record fridge and freezer temperatures; rotate stock using FIFO.
• Ensure proper storage of food and beverage items.
• Follow cleaning schedules and respond to urgent cleaning needs.
• Adhere to health, safety, and hygiene regulations, including PPE usage.
• Support kitchen operations during food preparation and service.
• Maintain cleanliness of dishwashing areas and equipment.
• Comply with company policies, procedures, and loss prevention measures.
• Assist with training and support of team members.
• Perform additional duties as requested by management.

Qualifications:

• Minimum of 1 year of experience in a similar role within the hospitality industry, preferably in a luxury hotel environment.
• Exceptional interpersonal and communication skills with the ability to interact effectively at all levels. 
• Detail-oriented with a passion for delivering excellence in customer service.
• Knowledge of the overall hotel operations is essential for this role to understand the part you play in the wider guest experience.
• L2 Food Hygiene is preferred, and you should work towards achieving this if you don’t hold a certification already.

What is in it for you: 

In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including:

• 28 days holiday (including Bank Holidays), with increasing entitlement based on length of service.
• Pension scheme participation.
• Life Assurance coverage.
• Annual Performance Review pay adjustments.
• Complimentary gym and spa access.
• Free meals while at work.
• Dry-cleaning service availability.
• Complimentary enrolment in BenefitHub, granting unlimited deals from various retailers and more.
• 50% discount at any of the St. Pancras outlets.
• Marriott Discount Card offering benefits on hotel stays, room upgrades, gift shop purchases, and F&B across 130 countries.
• Travel ticket season loan.
• Cycle to work scheme.
• Employee Assistance Programme access.
• Comprehensive Training and Development programme participation.
• Awards and recognition celebrations, among many other benefits