HR Generalist at Marsh McLennan

What can you expect?

• An exciting opportunity to join the Marsh McLennan UK HR Regional Advisor team as a HR Generalist/Manager.
• This role will provide advice, support and coaching to People Managers aiming to develop and enhance the quality of people management throughout the colleague lifecycle.
• The role of the HR Generalist/ Manager therefore has a direct and positive impact on the quality of the colleague experience across Marsh & McLennan. Under the guidance of the Lead HR Manager, you will be aligned to a specific group of People Managers who are likely to come from businesses and functions across Marsh & McLennan.
• Our aim is to provide consistent high quality support for People Managers regardless of the business or function.
• You may may support People Managers in one or multiple countries and will work with other HR Generalist/Managers to exercise flexibility in resource to accommodate flexibility in demand.
• You will provide day-to-day advice across all aspects of the colleague lifecycle and will also be key to the deployment and adoption of new processes or initiatives which are aimed at People Managers.
• You will need to understand and reflect the local market perspective whilst respecting the value of enterprise-wide alignment where appropriate.
• You will also provide valuable insights to the Centers of Expertise which will inform the development and prioritization of initiatives, programs and project designed for colleagues and/or People

We will count on you to:

Provide guidance and support to People Managers at most levels of the business / countries supported across the full range of activities in the HR portfolio, including:

• Performance management including supporting implementation of colleague training/mentoring programs
• Communications, change management and organizational effectiveness
• Compensation, benefits, and global mobility
• Wellbeing, including managing the local delivery of wellness related programs
• Leave, absence and related topics including coordinating with workforce administration team for return-to-work accommodations and logistics
• Inclusion and diversity awareness and considerations
• Employee relations matters including investigations, performance improvement processes, disciplinary actions, grievances, appeals etc.  Engaging ER with more complex issues for advice
• Career development including succession planning and mobility internally
• Support and potentially coordinate the rollout and delivery of HR programs in-region as well as contribute to process improvements
• Provide local business or country insights to inform CoEs or People Partners who may be developing strategic solutions to support workforce planning, succession or performance management.
• Coordinate necessary activity to support People Managers and affected colleagues during restructuring activities including planning and execution of consultations with colleagues about changes affecting roles or terms of employment
• Ensure that regulatory and statutory obligations are discharged locally including works council accountabilities and statutory and/or regulatory reporting requirements.  Where the HR Manager is the only HR professional in-country, they will be responsible for ensuring that local statutory and/or regulatory requirements relating to employment are met, highlighting where necessary issues which require input from experts e.g. legal advisors. 
• Work with People Partners and CoEs to determine best practices, continuously improving delivery methods, and especially taking into account regional or country-specific nuances to guide the delivery of local implementation
• Support peers and less experienced HR Managers as required to ensure that the team delivers a consistent and high quality service across all locations for which it is responsible.
• May identify opportunities to make improvements to the service provided by People Services, and demonstrates a willingness and aptitude to lead work to define and implement changes that will deliver a better service to People Managers

What you need to have: 

• Relevant experience in HR within a large professional services or financial services  company
• Demonstrated ability to coach People Managers at most levels in the business effectively through all aspects of the employee life cycle including in more complex situations
• Experienced in supporting managers with employee relations case management including investigations and administration of hearings
• Experience of successfully supporting project/initiative implementation across a population of managers recognizing the broader business objectives and perspectives across multiple business lines / geographies
• Thorough understanding of local laws, regulation and company policies and HR processes and familiar with MMC’s internal and external formal processes (e.g. works councils, regulatory meetings and submissions)
• Ability to operate without supervision in most situations and able to judge when guidance is required for more complex situations and seek support from appropriate colleagues/experts.
• Ability to identify opportunities to make improvements to the service provided by People Services, and demonstrates a willingness and aptitude to lead work to define and implement changes that will deliver a better service to People Managers
• Demonstrated passion for regular self-investment to maintain up-to-date professional knowledge and competence
• Client service skills : Responding effectively to internal client needs ; Collaboration skills: Valuing and working well with diverse others; Communication and influencing skills; Self- development skills; Innovation: Innovate new and better ways of doing things

What makes you stand out:

• Relevant HR Qualifications
• Experience/knowledge of TUPE arrangements