Senior Multinational Client Co-ordinator at AIG

Make your mark in Multinational

AIG Multinational is an exciting business area within AIG that designs, implements and services bespoke multinational insurance solutions for our global customers, empowering our clients and broker partners to navigate complex cross-border risks with confidence and consistency. AIG Multinational professionals have the diverse skills and expertise necessary to deliver customized, compliant and seamless solutions that support our clients’ risk management objectives. You can work alongside a dynamic, multi-disciplinary team to explore and deliver new solutions to meet our customers’ global insurance needs.

How you will create an impact

This is a fantastic role where you will be given comprehensive training and a development plan to set you up for success. We offer excellent career progression and the opportunity to complete insurance qualifications, as well as an internal training curriculum.

Some of the key responsibilities include:

• Provide technical and administrative support to the specialist Multinational Producing Office. 
• Manage relationships with the wider Multinational team, Clients, Brokers, Underwriters and all other stakeholders.
• Coordinate a portfolio of assigned client accounts, acting as the multinational point of contact
• Global program tracking using our internal systems, chasing outstanding information, such as policy, invoice and payment
• Programme management – implementation, tracking performance and communicating with brokers and clients
• Provide multinational expertise to support colleagues in respect of multinational program set-up, global information and documentation
• Apply logic to proactively solve any issues that arise
• Manage multiple priorities, organise work and adhere to internal KPIs

What you’ll need to succeed

• Experience in a client or customer facing role
• Strong administrative skills
• Collaborative with the ability to build strong relationships with key internal and external stakeholders.
• Excellent communication skills
• Strong organisation skills with the ability to prioritise work and meet deadlines
• Attention to detail
• Willingness to learn