Vacancies at ABM UK

POSITION OVERVIEW: 

ABM UK is seeking a dedicated and reliable window cleaner to join our team on a permanent basis. Working on a 5-over-7 rota pattern, you will be responsible for maintaining the highest standards of cleanliness across all assigned areas in accordance with ABM's quality and safety protocols. 

KEY RESPONSIBILITIES: 

• Assess and identify cleaning requirements, promptly reporting any areas of concern to your supervisor 
• Operate and maintain cleaning equipment correctly and safely 
• Adhere to all health and safety regulations to ensure a secure working environment 
• Deliver exceptional service to clients, responding efficiently to their requirements 
• Complete all necessary equipment checks and inspections as required 
• Maintain accurate and up-to-date paperwork and documentation 
• Foster effective communication and collaboration within the team 
• Work safely in compliance with company safety guidelines at all times 

ESSENTIAL REQUIREMENTS: 

• Proven commercial window cleaning experience 
• Ability and willingness to work at height 
• Capability to work both independently and collaboratively as part of a team 
• Strong attention to detail 
• Excellent interpersonal and communication skills 
• Demonstrated reliability and punctuality 
• Minimum age of 18 years 
• Right to work in the UK with appropriate documentation 

DESIRABLE ATTRIBUTES: 

• Previous experience in commercial cleaning environments 

go to method of application »

ROLE OVERVIEW AND PURPOSE

Working as a member of the PRM Airside Driver Team, you will drive the Company’s specialist vehicles on the airfield to transfer passengers with reduced mobility (PRM’s) from the aircraft to the terminal building or from the terminal building to the aircraft. The Vehicles range from Minibuses to Class 2 rigid heavy good type vehicles, for which full training and instruction would be given. You will also be required to assist PRM’s onto the aircraft, to their seat or into the ABM vehicles or terminal buildings which involves passenger and manual handling techniques.

KEY RESPONSIBILITIES:

• Complete the daily Vehicle Check Sheet, to maintain the operational reliability of the vehicle, reporting when necessary any vehicle defaults in line with the Vehicle Inspection procedure.
• Drive the Company vehicles ensuring that the vehicle is safe and secure at all times
• Operate the vehicle safely within close proximity to the aircraft using all safety systems of the vehicle
• Maintaining a clean and tidy vehicle at all times.
• Deliver or collect the passengers at the aircraft door and assist with the transfer into their seat or wheelchair through safe manual handling techniques.
• Complete Customer Care Agent (CCA) duties within the terminal when demand requires, this may include escorting passengers through the terminal/security and boarding flights or meeting arriving flights and assisting PRM’s through to baggage reclaim.
• Ensure that the Allocator is updated on progress of jobs at all times using PDA’s and Radio.
• Observe all Liverpool airport airside driving requirements
• Promote a safe and secure environment at all times

Requirements:

• Full clean UK driving license.
• Experience in a similar role or driving larger vehicles would be an advantage
• Carry out any reasonable task requested. This description is an outline of the role and it is expected that key task will vary with the demand of our client and operation base.
• Please note that any applicant that has spent more than 6 months in any country other than the UK in the last 5 years; will need a police clearance from all countries that this would apply to.
• The police clearance will need to cover the full date range the applicant was in the specific country, furthermore, the police clearance needs to be obtained before the applicant attending any interview with ABM

go to method of application »

Purpose:

To assist passengers requiring special assistance throughout their airport journey.

Key Responsibilities:

• Collect passengers from their arrival point at the airport to escort them through security, passport control and onwards to their boarding gate.
• Ensure wheelchairs are replenished and well distributed throughout the terminals and storage points.
• Collect arriving passengers from the aircraft, take them through immigration, passport control and onwards to the baggage hall to identify their baggage. Assist the passengers through HM customs into the arrivals hall and with any onwards travel needs.
• Greet passengers, always ask what assistance is required, explain the process to the passenger and prepare them for airport procedures.
• Assist passengers that are transferring flights
• Communicate to the control and supervisor team recording any additional passengers.
• During delays or disruption liaise with the control and supervisor team along with airline and handling agents to ensure that passengers are kept up to date.
• Use equipment safely and professionally.
• Provide manual lifting assistance as required.
• Record progress of the passenger using the Personal Digital Assistant issued.
• Be responsible for all Company equipment issued to you on a daily basis
• Complete an incident/Accident Report for any issue you may encounter, including any near miss events (recording any injuries as a result of an accident to yourself or customers).
• Provide legendary service to all passengers
• Wear uniform correctly
• Follow correct sign in/out process
• Carry out any reasonable task requested. This description is an outline of the role and it is expected that key task will vary with the demand of our client and operation base.

Required Experience for the Customer Service Agent role:

• Previous experience of primarily working within Customer Services ideally in a customer facing role
• The ideal candidate will have excellent communication skills
• Must have the right to work in the UK
• Must pass a DBS check
• Must be able to provide 5 years reference information
• Must be over 18 years of age
• Desirable Skills for the Customer Service Agent role:
• Excellent communication & interpersonal skills
• Flexibility
• Innovative
• Achievement orientated
• Energy/Drive
• Courteous
• Patient and understanding
• Security Aware