Online Course Coordinator at University of Greenwich

PURPOSE OF ROLE

The University of Greenwich has an ambitious strategy to 2030 entitled This is Our Time. An important priority within the strategy is to establish an excellent online learning provision, establishing new innovative programmes along with supporting existing provision to develop further. A key part of Greenwich Online, the Online course coordinator will ensure effective delivery and timely availability of module activities across a growing portfolio of courses.

An expert in administration and use of virtual learning environments (VLEs) to support online learning, they will work closely with other Greenwich Online colleagues to shape technical improvements that benefit student and staff experience. Reporting to the Operations Manager (Greenwich Online) the Online Coordinator will lead the setup, configuration and final technical checks of our online courses before they go live to students.

Once courses are live, this role will be a key contact for queries related to the availability and functionality of the Greenwich Online environment. A keen eye for detail and a passion for creating high quality education experiences for our students is required for this position.

EXPERIENCE:
Essential Criteria

• Experience managing virtual learning environments and content management systems (e.g. Moodle).
• Experience of supporting online course design and development.
• Experience of using and supporting the deployment of learning technologies within a HE educational setting or aligned relevant sector.
• Understanding of the complex ecosystem of university systems, protocols, and practices.
• Knowledge of or assisting in the delivery of teaching, within a HE educational setting, or aligned relevant sector.
• Familiarity with the major concepts of TEL and digital pedagogy.
• Experience generating ideas and understanding about how to improve digital systems, technologies, and tools, as well as deploy them within an educational setting.
• Ability to analyse, interpret, and understand learning analytics, whether qualitative or quantitative, with respect to learning technologies, and present suggestions or information in a clear and concise format with respect to it.
• Experience using Microsoft O365 / Adobe Creative Cloud.
• Experience of working collaboratively in a team.

Desirable Criteria

• Experience building and running online courses.
• Experience configuring and supporting activities through e-portfolio tools.
• Experience of editing content and digital materials.
• Working knowledge of digital accessibility standards.
• CMALT accreditation.

SKILLS:

• Awareness of new technologies and their impact on the educational sector.
• Ability to support staff to use technology in their teaching, learning and professional practices.
• Knowledge of Moodle course design, delivery, and content.
• Ability to design and deliver workshops, teaching sessions and training events to large groups of professional colleagues.
• Ability to create original content and incorporate it into a VLE asynchronous resource space.
• Ability to use a range of visual, auditory, and kinaesthetic technologies to produce a diverse range of high-quality self-teaching resources that are suitable for business dissemination.
• Ability to evaluate and enhance own practice.
• Ability to share and champion colleagues’ best practices.
• Ability to assess the potential of new technologies for enhancing educational practice in a university setting.
• Ability to support inclusive and accessible educational practice.
• Ability to always work proactively and professionally with others.
• Ability to work in line with university strategy and team priorities.

Essential Criteria

• Excellent IT skills
• Excellent interpersonal skills
• Ability to work to deadlines

Desirable Criteria

• Experience administering VLEs such as Moodle
• Experience using csv for data import / export in learning systems.

QUALIFICATIONS:

Essential Criteria

• Educated to degree level with relevant experience in a professional area.

Desirable Criteria

• Associate Fellowship or Fellowship of the HEA.
• CMALT accreditation