Alumni Data and Communications Officer at University of East London

About the Job

This role is responsible for managing and enhancing the University of East London’s alumni data and communications activity, particularly linked to the Graduate Outcome Survey. 

Within this role, the post-holder ensures the accuracy and compliance of the alumni CRM, supports statutory surveys, and delivers segmented, brand-aligned communications across digital channels that is tailored to a global network of alumni.  

This role will also play a large part in our Alumni input to graduation ceremonies ensuring smooth transitions from students to graduate. 

With a focus on data-driven insights, GDPR compliance, and continuous improvement, the role underpins UEL’s alumni strategy by enabling meaningful connections, fostering lifelong engagement, and supporting wider institutional objectives including advocacy and give back.

Alongside this they contribute to flagship outputs such as the annual alumni magazine, collaborate across departments to strengthen alumni relationships, and provide operational support during key engagements such as graduation and the Alumni Big Weekend.

About You

The post-holder will have an eye for detail and be data driven, working on high level data and communications projects related to alumni. This role will work closely with the Head of Alumni and other team members as well as with our careers service with a focus on recent graduates. With experience of building communications via a CRM system and segmenting data to produced high quality targeted communications you will be seen as the first port of call in regard to the teams data and communications outputs.